Overview
Oojo has a rating of 4.6 stars from 1,596 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
It's was extremely good until this evaluation
And it's starting to annoy me. Think I expressed how satisfied I was
The customer service rep I spoke to laid out the information I needed clearly and was very friendly and helpful
Dear Jeeva M.,Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Booking was incredibly simple and cheap. My travel agent is very helpful and informative, and the customer service is great.
Dear Wyatt B., It is great to hear that the booking was simple and cheap. Thank you for your positive feedback.
The agent was very patient and detail oriented. The agent answered all my questions and provided additional information with care.
Thank you for your excellent feedback!
She did a great job thank you she asked me like she gave me a lot of options and very good price thank you again for your help
My online experience was easy and user friendly. I work on a computer every day but I appreciate a quick and easy process
Thank you! It warms our heart seeing such a glowing review from a tech-savvy person.
Very nice experience, helpful customer representative
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
Website was easy to use, agent was very clear and mentioned what was needed. They know what they are doing. Great service
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Very fast and easy, no hidden fees
Got a call within 20 minutes of reservation to confirm the ticket
Thank you for the great review! Safe travels.
I had an issue with booking but they were able to respond to it immediately.
We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!
I liked this experience and deal with you, and the explanation was enough to make the right decision, looking forward to dealing with you.
Dear Mohammed,
Thank you so much for giving us 5 stars. You made our day!
Easy to book with the schedule flight I want to book and I love the discount you are giving. Just waiting for my E-ticket to confirm my flight.
Thank you very much for sharing your positive experience with others, we really appreciate it!
Excellent Service and follow up on time. E-ticket issued on time. Great website to use and best results.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!
Quick and easy navigation. Easy to enter data compare to other similar sites. Price is also low compared to other and shortest time.
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Very fast and easy server with friendly staff, user friendly website. Received the confirmation email and e ticket very fast
Thanks a lot for a perfect review of our services! We are so glad for your satisfaction!
Very easy to use this website and book our trip. I have used others that were not nearly as user friendly.
Thank you for the fantastic review! We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Ticket is easy to buy, and it has a discount too, it is a good site to recommend for people to buy tickets
We are trying to be the best.Thank You.
Very prompt and professional. Very satisfied.
Was called right after finalizing my booking and received confirmation of my booking. Very pleased.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
They are very bad very bad customer service... bad about everything do not book with them. Very bad customer services
Dear George,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@oojo.com
for investigation.
He's very flexible, a lot of patience, very kind and very knowledgeable
He's a very good asset of the company
Thank you Florence, for your 5-star review! We sincerely appreciate your feedback.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
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- San Mateo, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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