Overview
Oojo has a rating of 4.6 stars from 1,596 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
Piyush was very patient with us and assist us is beyond any limits. He is very good assets to your company.
God bless you my son
The agent was so professional and polite. I am really happy with their services. Will be back anytime.
Dear George O., Thank you for your kind words! We're thrilled to hear that the agent provided professional and polite service, and we look forward to welcoming you back anytime you need assistance.
Very fast! Easy! Fast! Easy! Fast! Easy! Very fast! Easy! Very fast! Easy! Very fast! Easy! Will recommend for sure!
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance
Passengers BEWARE. I bought a ticket in October 2021 to fly out June 8th LAX-MXP with a connection in JFK. The connecting flight got cancelled and they proposed another connection but the time was too short to get on the other flight so rejected the change and instead asked to be put on an earlier flight to JFK so I could get the new connecting flight. For some reason this doesn't seem like an option to them and if I want to cancel they are saying I won't get fully refunded for my flight which is absolutely absurd since they changed up the times on me. It is a disservice on their side and they are trying to make it look like they are doing me a favor. I have called them so many times to give them new ideas but it seems like rocket science for them and they say they can't change the flight to JFK. I spoke to JETBLUE regarding the veracity of that statement and they said OOJO is being dishonest and that they can change the flight. I'm still in the process of figuring this out as they keep on lying to me. Save yourself time, stress and money and book through an airline not through these third parties. ESPECIALLY OOJO.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 155233
Please email this ID at feedback@oojo.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Don't waste your money with this sites Ticket Protection. They won't cover cancellation or flight change. Paid $200 and for what? Scam
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 209617
Unfortunately we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at feedback@oojo.com,
So we could provide you with the needful assistance.
Thank you in advance
Easy to book, competitive prices of tickets. The questions about travelers informations were straight forward
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Great help from gentlemen thank you, explained everything before my flight which made it very easy for me
Hello Ahmad,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing us.
No problem getting my flight reservation. A little expensive but I think airlines have increased their flights.
Dear Patrick,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
I tried to book at OOJO and I called them and someone answered my question right away. Awesome customer service
Thanks so much for sharing your experience with us!
Customer service was good. It did take a few tries but they were able to resolve our issue with satisfaction eventually.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Various flight/airline options for appropriate pricing. Finalized the transaction promptly and already have my e-ticket.
Dear Nathan, thank you for taking the time to post this review! If there is anything you would recommend us improving, please drop a line at feedback@oojo.com.
Great rates, and no jumping through hoops or added in charges while booking. I would definitely come book here again!
Dear Jake, thanks a lot for this nice feedback.
Actually has customer service, and does not cheat me at the last minute with excessive baggage fees like 3 other of their competitors did
Thank you for your feedback! We're happy to hear that our customer service team was able to assist you.
User friendly, easy steps and not length procedures etc...
I got my e-ticket with best rates within 1 hour.
Dear Ali Raza K.,Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Easy and fast initially was trying to book on the phone but it is a lot of hassle using mobile device
We are glad to meet your expectations.
Great services! We got the Air India ticket very fast. I highly recommended working with this company.
Very easy to use site with extremely good airfare deals. I will be back for more flight bookings soon!
Dear Philip, thank you so much for your positive feedback! If there is anything you would recommend us improving, please drop a line at feedback@oojo.com.
Very good service! So fast and clean! I will introduce to the friends!
We are happy when our customers are satisfied,Thank you.
Fantastic service, everything it's superb, always recommended for everyone
We are happy that you are satisfied with our products and services.Thank You.
I love the ease of booking on this site. Quick Search and Results, Competitive Prices!
Thanks a lot for taking the time to write such a wonderful review!
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
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- San Mateo, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ketsana,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!