Oojo has a rating of 4.6 stars from 1,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
Good fare and easy to book. Once I received the email with my ticket information, I booked my seats.
Be aware of this company they are a fraud. Never do any business with this company. If you do any business with them you will loose your money for sure.
Apologies for the trouble you faced. OOJO takes all customer feedback seriously. Please email us at feedback@oojo. Com with your Special ID 385053, and we will promptly address your concerns.
I had an emergency in my country but Ooojo helps me to book a flight and get a E- Ticket number quickly.
Thanks Ooojo.
Many thanks for being our customer and taking your time to leave us a positive feedback!
Suggestion: at the end, the website did not automatically notify me that the ticket had been purchased (the bee just kept hovering its wings for 30 minutes).It was only when I checked my email that I knew that the ticket had been issued.
Thank you for your valuable feedback! We sincerely apologize for the inconvenience caused by the delay in receiving confirmation on our website. Your experience is important to us, and we’ll review this issue to ensure a smoother process in the future. We’re glad you received the ticket via email, but we understand how crucial timely updates are, especially when it comes to travel.
We were able to save SIGNIFICANTLY utilizing Oojo! We purchased business class seats for an international flight at a much lower price point than any other outlet. We received our tickets as promised...no delays!
That’s fantastic to hear! We’re thrilled that you were able to save significantly and secure business class seats at such a great price. It’s also great to know that your tickets were delivered promptly.
I bought 3 tickets just 2 days before the departure, still the ticket pricing was lower than the other sites, and the transaction and confirmation were rapid and smooth.
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
Oojo appears to intentionally give discounts over other travel aggregators. They also sometimes delight their customers (and their families!) with free extras!
Dear Customer, thank you for your generous review! We’re delighted to have been a part of your travel experience. We can’t wait to assist you with your next journey!
We tried booking through the website but it glitches so much that it's frustrating. We had to call customer support 3-4 times. The audio was terrible, with an echo. Somehow we managed to talk to the agent, who was very helpful and we were able to book tickets.
Appreciate their service.
Thank you for sharing your experience. I’m sorry to hear about the issues you faced with our website and the audio quality during your calls. We’re glad to know our customer support agent was able to assist you effectively despite the challenges.
I first worked with Oojo earlier this week and was impressed, so thought I'd buy two tickets directly today regarding my family's India trip next year. I find the site straightforward, easy to use and swift. I know aftercare is good with them too.
Thank you very much for purchasing with us! Looking forward to assisting you once again!
Buy the tickets was pretty easy and also safe. The customer service was amazing you got in touch with me as soon as I did the purchase and you were going with me trough the whole process and everything was fine. Cayenne was my agent and she was very polite and helpful.
Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency.
I did not have any problem booking my flight and i found the greatest deal with oojo Everything is smooth like butter thanks oojo
Thank you for your awesome feedback! We’re thrilled to hear that you had a smooth booking experience and found a great deal with us.
The ticket purchase process was straightforward, but the credit card transaction did not go through until someone from Oojo customer service called me to verify all the details. They finalized the ticket purchase for me shortly after that.
We are pleased to hear that the ticket purchase process was straightforward and that our customer service team were able to assist with credit card verification to complete your purchase. We strive to ensure a smooth and efficient process and it's great to know that we were able to resolve the issue quickly.
Very good experience with agent, understand my issue and fix it on time, called me back and follow up with me again.
We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for booking with us!
Well this is the first time I booked from this site "Oojo". Was not very sure, however worked very well. With a Great price. I don't think I would have got more cheaper than… Thank you. 🙏 Am happy.
Thank you for your feedback! We're thrilled to hear that your first experience with Oojo was a success and that you found a great price.
This is my 3 time in 1.5 years to purchase my Business Class tickets through Oojo. They have the best price and an easy website to purchase from. It would be nice if they would add PayPal as a payment option on their website.
Thank you for your continued trust in Oojo. We’re glad to hear you find our prices competitive and our website easy to use.
We put in the wrong CC number and booking was declined. After several calls made to Oojo and our bank, we finally resolved the issue with Akhil's (Oojo agent) assistance. He was very helpful and patient, he called us back and stayed on the line until we were able to book the ticket successfully. This is our first time to use Oojo and I will use Oojo again for future travel bookings because of agents like Akhil.
We are happy to hear such words about Akhil,Thank you.
I'm so happy so convenient to book tickets I tell all my friends abd family to use this website
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
It has an easy-to-use interface and a seamless booking experience.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
It was fast and easy to book a flight for my husband!
We are always trying to bring the best services.Thank you for the 5 stars.
I would have given it 5 stars but had to wait several hours for confirmation receipt and I started to get nervous. Site says it may take an hour for confirmation receipt to be emailed, but it was way longer than an hour. However, it was still received same day as booking. The price was well worth the wait for a Business class seat. It was the best one I have seen in several weeks for a flight on Turkish Air (love this airline and try to fly them when going this way) through Istanbul to Budapest.
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Thank you for your review! We're thrilled to hear you found our booking process easy and that you secured a great fare.