Overview
Oojo has a rating of 4.6 stars from 1,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
The booking process was smooth, and the customer service called back to confirm the details and the flight. Great User Experience
The service I received was great. The only error is my name is Joyce not Jon
Thanks so much for taking the time to leave us a 4-star rating – it’s much appreciated!
I called Aguilar and he solved all my concerns as my luggages
He assured my 3 luggage each is 50 pounds + hand bag 18 pounds per passenger
Thanks
Thank you for sharing your positive experience with Aguilar! We’re glad to hear he was able to address all your concerns regarding your luggage. It's important to us that our clients feel confident and well-informed about their travel arrangements.
This booking is our first experience with oojo. We were a bit apprehensive because of it but the booking was fast and smooth. ETickets receipt was also receipt almost immediately after paying for the reservation that is the reason of the 5 stars. I expect to use them in the future.
We are glad to hear that your experience with us was great! Thank you very much for being our loyal Customer!
Professional
Good staff
The staff that helped me tariq was wonderful! He made me very comfortable.
It's such a pleasure to see such a wonderful review! Thank you very much for cooperating with us!
Easy to deal with respectful team quick to answer call
We love hearing from you! Thank you for leaving feedback for us!
The customer service representative was very nice and diligent, he was able to assist me with my issue.
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
This review is based only on the Oojo agent, Trev, that I spoke with today (my flight is three months away). After booking my flight through the Oojo website, I received a call from one of their agents; he wanted to ensure our names were exactly what is on the passports (turned out that mine had not been). He then proposed their Travel Care 'insurance'. Trev was very knowledgeable, concise and polite. This will be my first flight both booking with Oojo and flying Royal Air Moroc.
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
Excellent service
Well done easy access the price is good
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service and found the pricing to be good.
Ichigo is an amazing agent. She was able to find me a best and cheap deal for my upcoming trip. I am a regular costumer of OOJO. In this site, I always get the best and cheapest ticket. THANKS again Ichigo. I really appreciate you went beyond what you can to help me. Thanks OOJO.
Thank you for your fantastic review! We're thrilled to hear that Ichigo helped you find the best deal for your trip.
The gentleman was so kind and patient and in the end I used another card but I was nervous and he was calm wonderful customer service!
Thank you for sharing your experience! We’re glad to hear that our team member provided kind and patient assistance during your card issue.
I have purchased few of my international tickets from oojo. I found their pricing competitive and their customer service friendly and responsive.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Good customer service the agent answered my question thank you
We are glad to hear that you have received great assistance from our agent. Thanks a lot for cooperating with us!
Fast, easy to navigate the options, got a great deal, and I love the little bee!
Thank you so much for taking the time to leave us feedback!
They supported with my purchase since I was having issues during the payment process.
Our agents are trained to produce a great result to the customer's satisfaction and we appreciate them a lot! Thank you very much for cooperating with us and sharing your great impression on our assistance!
Very good👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
You cant speak to a manager. I asked 7times to no avail. Ridiculous penalties and fees. Terrible customer service experience. A total SCAM
Dear Tracy M.,
We are truly sorry to hear about your disappointment with not being able to speak with the manager!
Your complaint is assigned a special ID: 356973
Please email this ID at feedback@oojo.com
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything possible to deserve your further cooperation with us!
Thank you very much!
Verry good takes time but very good service, I wish they can confirm right away but it only take 5 minit extra, the best think they have phone number you can call
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
My ticket took longer to be issued but i kept getting updates. That was so amazing
Many thanks for a 5 star review! We are pleased to hear about your satisfaction with the booking process! Thank you very much!
Take easy booking and cheapest fare offered. My second time using Oojo for my international travel. Received email to remind my flight date. Easy to call customer service for assistance
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
- Visit Website
- San Mateo, CA
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.