Overview
Oojo has a rating of 4.6 stars from 1,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
Easy booking, comfortable price, it's my first time booking and according to first experience really hoping to I will keep this feelings until ands of my travel
It was easy to book and a really good price if you want to travel light
Thank you for your excellent feedback!
Will recommend to family and friends, faster for booking the air ticket. Also the cost is good
Thank you very much for taking your time to review our services! We are pleased to hear about your satisfaction with the booking process!
This is the 2nd time I have used this OOJO.com company for intl. & domestic travel.
I wasn't sorry the first time, and I don't think I will be this time either!
I have been flying all over the planet, (30+ countries to date), over the decades, since 1970 ish.
Hopefully, this can be my GO-TO for airline flights x purchasing.
Enjoy life! It's super precious.
LEW~
Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!
The customer service rep was extremely helpful with questions about my seats. Though I'm not sure why the website is not clear about the seat selection process.
Thank you for sharing your experience! We're glad to hear that our customer service rep was helpful with your seat inquiries. We truly appreciate your feedback regarding the seat selection process on the website.
This is the only travel agency that answers the phone and cares about its customers.
Thanks for the 5 stars rating!We are really glad to hear such a good review coming from our customers. Thank You.
The customer service (Euphrasia) is very nice and knowledgeable. Very nice to talk too and very courteous.
Many many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
I had to change my ticket to Iran and postpone it about two months due to a surgery I had to do. Your representative helped me a lot to select another date. He was patient, helpful and very knowledgable. I changed my ticket from September to November with a reasonable additional payment.
Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Thank you very much for being our Customer and sharing your awesome impression!
We had issues with processing our payments, but their team reached out to us and made everything right.
We are so happy to hear about your satisfaction with the agent's assistance! Looking forward to assist you once again whenever you desire to travel!
Good communication to reschedule flight after airline changed flight
Dear Customer, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.
Just before booking a Turkish Airlines ticket through Oojo, I hesitated, wondering about seat choice on a couple of very long legs. I called the customer service number, and a very knowledgeable man answered all my questions satisfactorily. My only suggestion would be for Oojo to have a pop-up box during its reservation algorithm about seating, since I'm sure I'm not the only customer doubting at the last minute if I'll have any control over my seating choices. Other sites force you into picking seat after expensive seat, but it's also unnerving not to have any information about post-ticket seating freedom before completing the purchase.
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Easy helpful for selecting ticket price and have selection of your choose flight.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
This is my first time booking from Oojo. Initially I did the booking immediately, without even thinking twice from the page kayak.com. When I received the email from Oojo it only had confirmation number and nothing related to Qatar, for a while I questioned if it was legit. So I immediately called their Customer service and they were quick and nice to answer. I even asked if this is a legit website and the customer service really answered nicely.
I told them I haven't received the booking reference number. They assured me saying that it will be available in one hour and I think within half an hour I received the ticket. I checked the booking with Qatar Airways and it looked Amazing! It Worked!
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Very fast and efficient, reliable. Online booking was so easy as well.ticket was issued after payment.
Thank you for your feedback! We're thrilled to hear that you found our service fast, efficient, and reliable. It's great that the online booking process was easy for you.
This online booking that I made, was so easy and hassle free.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Thank you for helping us change our flight at a very reasonable price.
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
Prices are lower than anywhere else, good and reachable customer service
Thank you so much for taking the time to leave us a positive feedback!
I'm not sure about the actual flight paperwork
I will tell you once the process is done
Thanks for the 5 stars rating!
The booking process was smooth, and the customer service called back to confirm the details and the flight. Great User Experience
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
The service I received was great. The only error is my name is Joyce not Jon
Thanks so much for taking the time to leave us a 4-star rating – it’s much appreciated!
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
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- San Mateo, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!