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OnlyFans Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to rampant issues with scams and fraudulent behavior among content creators. Many users report feeling misled and express frustration over the lack of effective support from customer service, which often fails to address complaints or resolve payment issues. While a few users appreciate the platform's potential for interaction with creators, the overwhelming sentiment highlights a need for better management and oversight to enhance user trust and satisfaction. The company faces serious challenges in maintaining a reliable and secure environment for its customers.

This summary is generated by AI, based on text from customer reviews

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148
value
142
quality
142

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Texas
1 review
1 helpful vote
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LIARS AND EXPLOITERS
August 20, 2021

Onlyfans lied to their creators about the upcoming content ban. They used NSFW content to get big and then tossed aside the very creators that made them rich.

Date of experience: August 20, 2021
Texas
1 review
1 helpful vote
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Waste of time
August 19, 2021

I get it fellas. You're feeling aroused and lonely or maybe you're just curious about how a girl you knew does this whole thing. You expect toys and full frontal nudity. I bit the bullet I didn't care, I subbed to a girl I know for $15 and what did I get? Nothing. Short videos of her teasing and pictures of her buttocks but nothing else. Covered nipples and covered Arby's. Then when I DM her, I'm expected to pay even more for "exclusive videos". Really? I've been practically scammed out of $15. I feel like a real jackass for wasting my time and money. Please, fellas. Don't let your Johnson make the decisions. Women have it so easy in life and Onlyfans only supports that.

Date of experience: August 19, 2021
Ohio
1 review
0 helpful votes
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I created an account and these mfers locked me out of it the second I tried to subscribe to someone for no apparentreason. Not a surprise seeing how I was permanently locked out of the first one I made with zero explanation besides bEcAuSe wE wAnT tOo

Date of experience: August 19, 2021
Massachusetts
1 review
2 helpful votes
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Scammish
August 19, 2021

Literally insane pay to subscribe then pay for content and then the content is not as described. I can't place a price on nudity but 100 bucks for a picture of you covering your boobs isn't it. Met Art can supply thousands of images of thousands of women for 30 bucks a month. Don't bother unless you like to be ripped off

Date of experience: August 19, 2021
Canada
1 review
0 helpful votes
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Uknowitsisabellaxo
August 9, 2021

Fake girl edits all her pictures she's a fraud and scam don't subscribe the proof proof is in picture below

Date of experience: August 9, 2021
Illinois
1 review
1 helpful vote
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Disappointing
August 8, 2021

They literally purposely mislead you because they know curiosity will get the best of you. Stay away from this scam!

Date of experience: August 8, 2021
Texas
2 reviews
36 helpful votes
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Avoid this company
August 6, 2021

Had a content creator rip me off for $100 (Fafitness). She promised me a particular request and it was far from that. Called her out on it and she blocked me. Contacted customer service to receive a refund since I paid for something I never received. They basically said that it is "voluntary contributions." Most unprofessional company I have ever dealt with who doesn't take responsibility of what is going on in onlyfans. Avoid this company.

Date of experience: August 6, 2021
Virginia
1 review
2 helpful votes
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Totally tee took my money and didn't give what I paid for. Don't buy anything up front. I wouldn't even subscribe to her pretty $#*!

Date of experience: August 1, 2021
Canada
1 review
3 helpful votes
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Your platform is bringing degeneracy to the world and brainwashing women think they have unlimited $#*! credit.

Date of experience: August 1, 2021
Australia
1 review
1 helpful vote
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First thing you need to know about Onlyfans, Is that it charges in US dollars. So if you're planning on subscribing from outside of the US, Like myself Living in Australia … You need to factor in the dollar conversion rate. Also consider that most financial institutions will charge a foreign currency conversion fee on top of this. In my opinion the company should change their name from onlyfans, to " only tease ". Because even after you pay for a subscription, it is likely there is very little you will see unless you are prepared to " tip " the Content provider for " Uncensored " pics or videos. Honestly, ask yourself this simple question: Is there really anything on onlyfans that you couldn't see for free on the Internet anyway?

Date of experience: July 28, 2021
GB
1 review
0 helpful votes
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The best only fans account https://onlyfans.com/murdochchels.xox

Subscribe to this couple. Real and raw all content is included for only £9.99 a month! And posted daily! Unlike a lot of other accounts where you have to keep paying for stuff!

Date of experience: July 27, 2021
North Carolina
1 review
2 helpful votes
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Waste of money
July 27, 2021

Pay monthly and pay more sometimes 50 dollars for a 10 minute video. It's time these ladies get a real job.

Date of experience: July 27, 2021
Iowa
2 reviews
1 helpful vote
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Kittygirll
July 25, 2021

Doesn't upload much not worth it as of July 25th last post was in may. The posts are pretty good but for how frequent they are they are not really worth the price.

Date of experience: July 25, 2021
Pennsylvania
1 review
2 helpful votes
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Scam scam scam.
July 24, 2021

It's such a scam anymore. OF use to be a legit site, you'd pay money and see great unfiltered content. Now though it seems like money is the only thing that matters. You have sellers who pay wall you the entire way. You sub and to see any real content they charge you ridiculous figures. On top of that, sellers change their prices randomly from a low figure to something ridiculous and if you don't catch it you will be billed. Their auto renewal is shady, it subs you automatically. After all this the atrocities the site has become the worst is the customer support or lack of. I was auto subscribed after disabling the function and renewed for many different subs, I was never told, never got a notice just all of a sudden a massive charge on my statement. I caught it very quickly within a few hours and asked for a refund because I never authorized the charges to be renewal. I was met with "that's not out policy" I immediately followed up with my bank and filled a dispute which turned out in my favor. I was issued a refund and the account closed. Now fast forward a few months later. I decided to open a new account to support a friend, and sub to them. With in a few days the new account I can't log into. I contacted OF customer service again asking what's going on. They basically gave me the run around and stated that the account was erased probably due to suspicious activity or a PREVIOUS DISPUTE CLAIM... bingo, it's a total scam. When I said I subscribed a few days ago. Paid for the content and now I can't even review it I asked for a refund and again denied per "terms and agreement" it's ridiculous this level of scamming and operate and be called totally legit. I'm not gonna make a big deal because the money was to my friend but still. Their customer service only backs the sellers not the fans at all even when they're scammed or fall victim to a bs term. The girls overcharge for soft content again with many paywalls. I doubt this review will ever make a difference but use the site with both eyes open. They'll steal your money faster then you can blink.

Date of experience: July 24, 2021
France
1 review
2 helpful votes
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When OnlyFans made that announcement that had a lot of the creators scared, people made their service available elsewhere but would maintain their OF until the ban was supposed to happen, that's *******@Kinkysinnerr was someone i subscribed to days before the original news dropped, and as soon as it did she deleted ALL her videos from the account, immediately ripping off everyone. When OF said they'd delay their plan she actually reuploaded the videos... only to delete them all again earlier today. No notice, no compensation, just a message in the Inbox saying she only got £57 in tips (again all her video content was missing for ages) so she's moved to Fansly.

The kicker is that instead of giving away promotional trial Fansly subs to make up for the switch over (Prove you were an OF sub and get one in return) she's made the demand that if you want to see the stuff you already paid for... you have to pay again in full because keeping the OF page up is difficult. So much for any loyalty to their "fans"@Kinkysinnerr is a full on scam artist using the delayed ban as cover from any criticism.

Date of experience: July 21, 2021
Georgia
1 review
2 helpful votes
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No vag pic waste of money just follow on ig only like two nip pics not worth it same stuff on her ig

Date of experience: July 19, 2021
California
1 review
0 helpful votes
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Anyone who forces payment for their page visibility only to then have another paywall per individual video is a scam. The OnlyFans account Francisco Alvarez has a $10 subscription fee and then messages pay-per-view videos to your inbox; the last one was another $10. I'm just glad I only paid $3 during his "promotion" because I liked the videos from his Twitter account but he hides them behind his paywall. It'd be nice to find a place, forum or whatever that specifically reviews personal accounts rather than the site in general like here, but this is the next best thing for now. It's not the site's fault for attracting scammers, so I'd rather review the scammers and applaud the legit accounts. I'm just sick and tired of people thinking that they're entitled to rip us off. I'd rather give my money to accounts that actually give you what you pay for with the sub. At least Sensual Rubs, as overpriced as he is, lets you view his page for free and then you can decide if it's worth your money.

Date of experience: July 14, 2021
Canada
1 review
17 helpful votes
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I'm beyond disappointed in Onlyfans as a content creator once again. I have been trying to payout my money, it was denied twice. There is 0 problems on my banks side and my information is correct, this happened once before and Onlyfans did nothing about it for much too long. If there was more trustworthy and alternatives for me where I live, I would switch in an instant. How are we supposed to feed ourselves, pay our bills when I can't even recieve any of my money?@sweetlewds

Date of experience: July 12, 2021
Canada
1 review
0 helpful votes
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Isabelle Deltore
July 10, 2021

Recycled content and she is a narcissist, get hard for me and tip me every post, she does answer her DMs and the same thing get hard for me and tip me, worse than a cheap stripper.

Date of experience: July 10, 2021
Australia
1 review
1 helpful vote
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Don't buy any content or subscriptions unless you are prepared to waste your money. They will refuse to refund you and are only there to take your money. Also if you see a hot influencer type with an account, most likely you will get Instagram level pictures included for your subscription and they will try fleece you into spending more money called ppv(pay per view). There are accounts where you subscribe and they haven't posted for 4 months but they'll refuse to refund you even though according to consumer laws they have to. Customer support just copy and paste standard answers and are useless! I'm not even sure if they read your tickets as Henry at Onlyfans (see attached) told me to contact the creators for refunds but I clearly stated in my refund request that I had already tried that but they blocked me on the chat. Don't waste your money on their site. I'll be deleting my account once my consumer complaint is dealt with.

Date of experience: July 8, 2021