Online Ticket Express
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Online Ticket Express

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GB
1 review
0 helpful votes
Follow shyqyrim d.
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I purchased 2 tickets for the match Milan Atalanta about 2 weeks ago and never received them. I tried calling many times and send many emails but no response, instead £20 bill from my phone provider.
Its a big scam, dont believed any positive comments as they are 3 years old.

Date of experience: May 16, 2022
Netherlands
1 review
1 helpful vote
Follow Gijs S.
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Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31.
They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C.
Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back.
This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: August 6, 2021
Canada
1 review
9 helpful votes
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Birthday Gift
January 31, 2020

Excellent ticket source made my wife's 50th birthday special without any delay or hassle. Complaints about pricing are ridiculous. I remember camping out overnight (sometimes for days) to get tickets. You want to see a show, "buck up".

Date of experience: January 30, 2020
Ireland
1 review
0 helpful votes
Follow Caoimhe N.
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APPALLING COMPANY
March 28, 2020

This company is TERRIBLE!
I paid approx 250 for tickets for a match. Match has been postponed and I can't risk travelling until it is 100% safe with COVID19 as my sister is at risk.
I was hung up on twice when I called.
Refused to be given contact details no matter how many times I've asked.
Won't give me my money back as they're insisting the match will go ahead at some point.
Completely unfair as this is an extreme situation in which exceptions should be made.
They're are terrible to deal with and have no respect for their customers. I will be leaving bad reviews everywhere possible! I hope they go under after this as they are TERRIBLE!

Date of experience: March 28, 2020
Spain
1 review
12 helpful votes
Follow Shay P.
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Fraudulent company
March 2, 2020

This company is a complete fraud. All of the positive reviews are created by the company and not customers. Bought tickets for Barcelona Madrid soccer game and they were never delivered. Very upsetting and stressful. Never, Never use this company. They are known scammers and I can't believe I was duped. They will keep sending you emails while you wait for the tickets promising you will receive the tickets. STAY AWAY!

Date of experience: March 2, 2020
GB
1 review
14 helpful votes
Follow Mike M.
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Booked two for Center Court Wimbledon 2020 on a specific day - over 2500. As I am not always available to attend events I rang first to ask about cancellations and refunds. The lady just said the event would NEVER be cancelled but if play was postponed for weather I may have to turn up the next day to see the games. Well as we all know Wimbledon was cancelled due to Covid-19. They have tried to say it is NOT cancelled but only postponed until 2021. I guess we will have two Wimbledons next year. Anyway, due to the extreme circumstances and out of the goodness of their hearts they are will to refund 30% of the money - a nice little earner for NOTHING - about 1700! The other option is tickets for 2021, which I will not be available for. These people may be okay when all goes well, quick and easy, but if you hit a problem there is only one loser and it's not them.

Date of experience: April 7, 2020
Netherlands
1 review
0 helpful votes
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Site was easy
October 30, 2019

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: October 29, 2019
GB
1 review
0 helpful votes
Follow Toby R.
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Booked long ago as a part of a planned birthday bash, so went to see Norwich v Sunderland. Seats were good - this is how it should be. Shame those Canaries scored 2 goals... Anyway, I will order again as the tickets arrived on time and overall good experience.

Date of experience: March 23, 2014
GB
1 review
0 helpful votes
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Highly recommended!
March 20, 2014

Highly recommended!
Went online in search of footballtickets at a decent price. Found this site and read through the reviews about them. Booking was really easy. My tickets for the match between Chelsea and Arsenal just came by the morning post. A bit close, but they did tell me in advance to expect the tickets about three days before the game. So I can say they have reliable and efficient service. Will book again. For sure

Date of experience: March 20, 2014
Australia
1 review
4 helpful votes
Follow Paul H.
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Absolutely discussed at the treatment we received from this shower of unscrupulous scoundrels. FAGAN looks like a choirboy compared with this lot.
How the sporting industry can see this happening and turn a blind eye is beyond belief.
We all know how the dodgy brigade in FIFA got ousted, has there been lots more undetected? Because they do not look after the tickets and fans very well at all, and that allows horrible scammers like this mob to operate. Wake up FIFA.

Date of experience: June 12, 2019
GB
2 reviews
1 helpful vote
Follow George M.
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Last time I booked through them, the tickets to Real Sociedad vs. Bayer Leverkusen were waiting for me in my hotel just like they said they would. Excellent service. This site is safe, reliable and above board. Just booked with them again.

Date of experience: February 25, 2014
Canada
1 review
0 helpful votes
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Super easy site to use, like the follow up to confirm tickets of Champions League final were received. I so look forward to this beautiful Match on Saturday, May 26, at 2:45 p.m. ET.! It's a surprise for my fiance! Thank you for making it so convenient with the insurance on tickets as well.

Date of experience: May 6, 2018
Bangladesh
1 review
1 helpful vote
Follow Alias H.
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onlineticketexpress.com is really Great

I ordered 4 tickets of Away Section each of £224 from onlineticketexpress 3 days ago of Arsenal v Manchester United which is going to be held on 22/01/2012 at London, Emirates Stadium.

The things is that despite its some negative review about this site on this site It has done great job in case of me. I just complete the purchased that day & today morning i got my all the tickets. Also i have found notification from their customer that my ticket has been delivered.

Hope this will be more fun for me.

Date of experience: January 20, 2012
Washington
1 review
0 helpful votes
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My first choice
November 11, 2019

My first choice for paying was Apple Pay, but it errors out twice. I switched to PayPal, which ultimately draws from the same checking account and it completed without error. Not a big deal for me, but I thought you'd like to know.

Date of experience: November 10, 2019
India
1 review
1 helpful vote
Follow davide d.
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I bought tickets from them not once nor twice but 4 times and each time they deliver!
They deliver on-time -great seats, good prices never had a problem in the past, they have great customer service staff.

Thank!

Date of experience: April 15, 2016
Utah
1 review
0 helpful votes
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Great discovery
January 10, 2016

I was looking for tickets to see the Premier League live in action on different websites and I found this one. At the end, after comparing it with other ones out there this was the cheapest one. A very good service, my experience was really satisfying. I got my two tickets to the match between Newcastle United vs Liverpool on time directly to my hotel desk and the price was reasonable. They contacted me several times to arrange all the delivery process and that was a good detail, they got everything under control. Definitely I will use this service again.

Date of experience: January 10, 2016
Spain
1 review
0 helpful votes
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FCB Game
May 7, 2015

Just came back home after enjoying the match between FC Barcelona vs Bayern Munich yesterday night in Barcelona. Such an amazing game!

Received the tickets into my mail address the day before the game, and Customer Service called me to check I received them perfectly!

We had such a great time, thank you guys! And such a great seats, 106 Sector!

Date of experience: May 7, 2015
France
1 review
0 helpful votes
Follow Gaspard C.
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A very good discovery. I got two tickets to the Chelsea vs Dynamo Kiev match last november and I was amazed by their great deals and promotions. I liked being able to track my order and my tickets arrived directly to my home with plenty of time. I liked being updated by phone at every stage of the process, that made me trust them. I have absolutely no problem with them, so I would recommend it to anyone that would want to buy spots tickets in a easy and reliable way.

Date of experience: December 14, 2015
GB
1 review
0 helpful votes
Follow Greg C.
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Where to begin?
March 25, 2014

Where to begin?
Bottom line: They are a fine site, they stand by their word and they are fair
They do send out the tickets "when they have them" which could mean very close to the match - 3 days prior, even.

We booked four tickets to see Chelsea vs Arsenal and they got our order right.

We will be ordering again soon.

Date of experience: March 25, 2014
California
1 review
0 helpful votes
Follow josef d.
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We ordered tickets for Man United v swansea the booking done easily online at onlineticketexpress.com
The football tickets were waiting for us at the hotel.
Provide an answer to every question and resolve it easy with patient.
Reliable and politeness service.
Absolute delight...

Date of experience: August 17, 2014

Overview

Online Ticket Express has a rating of 3.7 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.

service
23
value
23
shipping
22
returns
19
quality
23