Online Shoes

My 91 year old mother wears a very narrow shoe. In trying to find shoes to fit I ordered 4 pair from Online Shoes. They did not fit, slipped on her heels. I returned them over a month ago. In checking my Visa I found I had not been credited, yet! I tried to contact them and found their site was down and all of these negative comments. I sent a note to Visa but have not heard back from them. Today I go to my mailbox and there is the package returned to me unopened. Now what do I do? I will contact Visa. Am I out $228? If anyone out their is getting their money back please comment what you did to do so... anyone interested in some 7/7 1/2 narrow black slip on leather shoes?

They should be put away for fraud stealing. It is sad people make a living to screw other people. They should be ashamed of themselves. I hope they don't have children they are setting an example for there children so sad! Sorry not entering my password

I worked for this place and it was horrible. I have friends who still work there. They walked into work on 1/27/17 only to be told to go home. The company closed immediately with no warning and is filing bankruptcy. Mr Hardy should be ashamed of treating employees this way many of whom are single parents. They are devastated! Had the company not put dirty shoes back on the shelf for resale and actually answered the phones when customers called they might still be in business!

Stay away from this company. So much of their language is misleading and deceptive. Big example, they say what you ordered will be shipping pretty quickly; but shipping is not the same as delivery. They use low cost shipping and you will not get your shoes any time soon. They also do not honestly reveal exactly what you must do to exchange or return shoes, including paying for shipping. They did not refund to my credit card company in a timely way. Customer service totally unimpressive.

I ordered a pair of shoes took over two weeks to get, they were too small so they say on their website you can exchange for free or send back and be charged 7.99 so I opted for the exchange took the first pair back to UPS and they are charging me for the second pair, I never saved my account information on their website which really bothers me that put through the second pair of shoes as a purchase without me giving them any information. Tried calling on hold for over 30 minutes twice, keep getting redundant emails that fail to address the issue. Won't purchase from them again and will warn friends.

I ordered 2 pairs of boots that were delivered to my house at the end of January, 2017. One was used and the other does not fit. When I tried to return for a refund the site was down. I thought it was temporary so I kept trying until I googled them and learned they had gone out of business. I filed a claim with Paypal (which is who I used to buy the boots). When I just googled onlineshoes.com again, I was redirected to Shoebuy.com. So the same company that has just screwed all of these folk out of money just started up another business selling shoes. I think the best revenge is to flood the internet with bad reviews for Shoebuy and let everyone know what they've done.

"NEVER AGAIN with ONlineshoes.com. This is the kind of site that makes people believe those of us who shop online are either fools or gluttons for punishment.

I purchased shoes - they turned out not to fit. OK. This happens. Tried to use their online return function and the site refuses to recognize the PO and zip even though I entered them EXACTLY as those appear on the packing slip.

Web functionalities fail - this happens.

Sent an email via their contact us page - no reply.

Called Onlineshoes.com to get a printed label. Agent takes my email address - seems to confirm it correctly based on the order. Nothing appears in my email even 2 days later.

Now, I have to wait until they are open in order to try again to get the label emailed to me.

BIG mistake - never again with onlineshoes.com. It's not like what I bought from them was cheap or discounted."

I have purchased many pairs of shoes from Online Shoes over the past several years with no problems until the past few months (I'm wondering if the company is having financial difficulties). Like other customers, I am trying to exchange shoes, but am not able to. I have gone through the process several times on their website, but when I go to put the new pair of shoes I want into my shopping cart, they don't go into the cart. I have tried several different times and have even tried just ordering a pair of shoes without going through the exchange process and nothing will go into the cart. I have also tried calling customer service on at least 2 occasions and cannot get through to a real person. Something is VERY wrong at this company! Don't order from here!