OnlineCityTicketsReviews 8,984

I ordered tickets on June 24th for Kenny Chesney and was guaranteed my tickets prior to June 30th however upon obtaining the tracking number via ups was told that my tickets are stuck in Canada. I call the company and they tell me I will be going to that concert and a refund of the shipping charge took place. I call again and the manager Chris states he wasn't God and I'm SOL. HE CANCELLED MY ORDER WITHOUT MY PERMISSION AND THE REFUND WON'T TAKE PLACE UNTIL AFTER THE CONCERT. I'M ANGRY AND EVERY REP AND MANAGER IS OKAY WITH WHAT TRANSPIRED TODAY.

Ordered tickets for Garth Brooks in a panic cause seats were filling. After, I received my email from online city tickets confirming my tickets but didn't tell me my seat and wouldn't get my tickets until two days before the show. I emailed online city tickets my concerns about how this didn't feel legit. They promptly emailed me back assuring me that there service were legit. Two days later another employee with online city tickets contacted me explaining things more thouroughly. I later got my tickets they were centre of the row on the floor I couldn't have asked for better seats.
Thanks for an awesome experience!

I too was scammed by this company. I ordered tickets to Boston for July 8th. And they sent me tickets for Foreigner for July 3rd. Called immediately back they would not correct there error and I was told I can take them because of no refunds. And wanted me to buy Boston tickets too. Just received confirmation for Foreigner on the 3rd. Flying my daughter in on July 7 from Seattle can't even take her to see what we planned. It was a surprise for her since I haven't seen her in over a year. Can't afford tickets because of these SCAMMERS! I'M IN TEARS!

They are a complete rip off. I was on the phone with them the same minute as I ordered the tickets. I ended up being on the phone with them for an entire day trying to solve an error in an order. Instead of resolving the error they just sent me tickets and said I clicked okay and accepted their policy so there was nothing they could do. I asked if I could sell the tickets with them, and they stated they are not a ticket reseller. They actually suggested I sell the tickets in Stub Hub.

Because of it I ate two tickets, was able to sell one on Stub Hub. Go somewhere else any where else avoid this. High fees no service and they belittle you in the process.

TOTAL SCAM! I purchased tickets for a Mother's Day gift and they ensured me that the tickets would arrive. Two days before the event they promised me via phone that the tickets would be ready in my email inbox the next day. I called customer service and was promised two more times the next day not to worry. Less than 24 hours to the event, they informed me that I would not receive my tickets and they were "sorry."
Please do not purchase anything from this company... I learned my lesson the hard way. And my mom did not get her Mother's Day gift.

I am very upset with ONLINECILYTICKETS. VERY VERY DIRTY! Their SERVICE CHARGES ARE OUTRAGES 202.77 on top of our tickets! THAT is ridiculous. WE WILL NEVER USE THIS EVER AGAIN! THEY ARE A SCAM... THIS IS A WARNING... DON'T EVER USE ONLINE CITY TICKETS

It asked for overall rating `******* but you have to click - it would be a big ZERO!

NOT ONLY THAT beware Canadians its a US site and charge US dollars and have nothing on their site stating this! NOTHING. Not only that - they have no one except recordings to speak with anyone! That too says it all.

We Want our money back! As I read from the other reviews... ONLINE CITY TICKETS ARE THE BIGGEST SCAMMERS ALIVE ` THEY DO NOT HAVE ANY Guarantees... stay away from these guys - they attached themselves to ticket master and that's how they got us! Thought it was in Canada. This site has to be taken off for good.

People to be very careful and know who they are dealing with. I can't believe I just allowed myself to get robbed by this company. I allowed myself to get duped by going to their site when it came up on top when searching Red Rocks. I didn't go to the the official site but to redrocks.amphitheatremorrison.com. It seemed strange but I figured maybe the concert was sold so Red Rocks directed me to a reseller. Crap! Pay attention! Tickets are still available! I overspent by almost $200 for 8 tickets to Big Head Todd.

First off, read carefully. I didn't. I followed a link which my excited wife sent and didn't realize this was a third party resale site until after I bought. They tacked on an 84$ service fee and another 7$ to email the tickets, which were overpriced. The site is designed to mislead you and there is no way to ask for a refund, exchange or speak with a live person except through chat. No help if you have a problem, or in my case leave the web page and return and fail to notice that the date reset and your tickets became a Thursday night outing rather than use Friday night you originally selected. Buyer beware! Check your normal vendor sites and the venue first and save yourself the embarrassment and irritation which I experienced.

I went to a concert recently and made the mistake of purchasing a ticket online. This site, OnlineCityTickets.com, came up. I hit the dropdown to purchase just grass seating for $30.00. At the end of the transaction, there was no final dollar amount confirmation so I thought since I acknowledged the "grass seating" dropdown, that is what I was getting. Turned out they switched me to a $196 seat without my permission or knowledge. I only found out after they scanned the bar code on my phone. I was ripped off! Do not use!

A friend bought tkts for Wicked in Columbus off this site. They were 101.00 plus 30.00 each processing. We needed 1 more ticket so I got on Ticketmaster and was fortunate enough to get a tkt right behind us for 42.00 plus 12.50 processing. I called the Ohio Theater and they said you have to be very careful with party vendors. Well, believe me my friend along with the rest of us learned a very expensive lesson. A 55.00 ticket from Ticket master is now a 131.00 from online city tickets. Shame on you for taking advantage of people. Shame on us for not doing due dilligence.

I just noticed the price on Ticket Master. I think I should ask for a refund. The price printed on my tickets was just under Half the price I paid. If i was aware that you can by tickets and then sell them back suggesting your own price you would like to get for them... (which Happens to be the tickets I just bought). Than a service charge of 35.00$ per ticket was added on for fees. Than almost 7 dollars to be emailed. This company needs to go out of business.

Jeff