Oneflare

The painters known as Aus Bee Tong don't speak a lot of English, but they are pretty handy with a paint brush! While they get on with the job of painting, Andrew, another member of the team is careful to ask questions, explain procedures and to ensure that the painters understand exactly what you want. All together they are a team that works very well. I am happy to recommend them as professional, quick, considerate and kind. Julie

As a small business owner I was hoping Oneflare could help however they do very little. Authentic customers are few amongst the many that post jobs. There is so little information available that's it's impossible to grasp the customers needs let alone provide an rough quote. So you are required to pay a fee in credits between $10-20 (which is on top of $430 every 3 months just to use the service) to open up communication to the customer only to not get a response from the majority of them. When queried about the lack of detail, I was told by the sales member * that more customer information would be available once I upgrade my plan. This was a lie and I was mislead. I asked for a refund on that basis. This was denied. That's false advertising and I'm raising this with the office of Fair Trade.

*Personal information redacted by admin

They don't help when an incident happens, our property was damaged severally. Don't be fooled by their website saying a business is verified or insured it means nothing! This is just a way they advertise and look professional but when push comes to shove means NOTHING. They listen to you and they contact the other party when you complain but that's it. They advise you they can't do anything more than that and basically end it politely with a bad luck.

Be aware, the salespeople lying to you get you on a subscription, and you can cancel anytime. You are not. You would not able to cancel anything unless you give a 14 days note, which isn't easy to do as well, they not calling you back or answering emails.
Not happy at all, I didn't use any lead, just wasted my money.
Don't trust them.

Great customer service and workmanship from Michael Wollner. A leaking shower, he fixed more than quoted and stuck to his original quote. Made sure everything was in top working order, taking pride in his work. I would highly recommend him for North East, SA. Work. Thanks Michael. I will be back for any other plumbing work needed.

Matthew's team painted our 90+ y. O. weatherboard in Brunswick. They were thoughtful, considerate and prompt in attendance and the price was very reasonable. The few items that needed to be re-visited were attended to promptly and cheerfully, even though they had been fully paid. We would not hesitate to engage Matthew and his team again.

I made the unfortunate mistake of contracting someone through OneFlare, following an onsite inspection of the property (fence job). Despite a deposit being paid within 24 hours of receipt the work was very slow and sloppy. Despite the onsite inspection an additional request for $660 dollars was made and again, within 24 hours I paid this. This claim was for stump grinding. This never happened. I requested reimbursement for the money paid for the stump grinder (at least), given it was not used at my property. This has not occurred. Despite efforts made by Support at OneFlare communication has halted. This has been an appalling experience that has caused me a lot of emotional stress and financial cost.

The Tree Mechanic removed 5 Cocos palms and one cotton palm. Quoted a reasonable price. Had good communication. Were careful not to damage any of the retic, surrounding plants and the neighbours plants. Cleaned up after the job, cut and stacked on the verge as required by Joondalup City Council.

I have used Oneflare two times and both times have been disappointed. The first time I put a job for the repair of a TV and had zero replies. This time I wanted my carpet steam cleaned. I placed the job, a man rang and gave a reasonable quote. We booked a date and he gave me his phone number. He was to ring and confirm the time, I never heard from him. I rang the number that he gave me for three days, no answer, and he never showed up. I wrote an email and sent to Oneflare and advised them and have had no response to my email. What can I say!

The clientele oneflare attracts are predominantly tyrekickers and nickel and dimers. They want skilled tradespeople for the price of a 16 year old hospitality worker.

Moreover oneflare has an unfair contract term that makes you cancel your account in writing *15 days before your next monthly payment is due*. There is no need for this.

2 weeks isn't long enough develop an informed opinion about whether its any good or not. You need a full month. Oneflare shouldn't gouge new users for an extra months payment if they decide the platform isn't much chop.

Cancelling a subscription is instant with one click of a button. Its a largely automated website that connects tradies to leads. You are either signed up or you arent. The idea that oneflare needs 15 days to "process" cancellations is absolute garbage.

Oneflare intentionally traps people into paying for an extra month by making it unnecessarily onerous to cancel with this 15 day rule.

Steer clear! Dodgy AF.

Recently had a problem with an elderly customer seemingly stuck back in the 70's regarding pricing. I contact Oneflare support and a Oneflare staff member named * said, and I quote
"The sooner old dinosaurs like Peter (the customer) die the better off we all are!" and "I can't wait to see what he is going to say", and "Come on Peter. Hurry up Peter you old Fossil" and "I love this sort of stuff seeing what clueless idiots like this say" and "I'm married to a tradie and I know what fools like this are like"
Very unprofessional and disrespectful behavior.

*Personal information redacted by admin

Here's how you could improve... close down. I used you to get a person to do decking, painting, fence and much more.

The person you sent was absolutely useless. I complained to you and you dodged the situation. Luckily I got rid of him shortly after he started before he completely wrecked my place.

I lost $3,000 deposit on this incompetent 'handyman' and it's been a while. Anybody who sees the 'work' would swear it was done by children. In the meantime my place looks rather nasty from the street.

I felt totally ripped off and have been reticent to get the work re-done due to being 'gun-shy' with trades people and various personal matters that have cropped up.

From one new business to another new business - Joining Oneflare made the difference between closing my doors to staying open, literally overnight. Oneflare's support staff are there to help you grow your business and create success. Oneflare customers are waiting for you to quote them and get the job done, don't think about - just do it, you will not regret your choices. Make the call today and watch your business start growing tomorrow :)

We were rapt with the service provided by Rubber Ducky when we embarked on the daunting renovation of our bathroom. Owners, Mal and Leah, were very helpful from the beginning of the process, accompanying us to bathroom showrooms and making recommendations and suggestions as the job rolled on. All of the workers involved in the job: demolition, tiling, plumbing, electrical, sheeting and final fixes: were meticulous, prompt and friendly. We would highly recommend them to anyone looking for a new bathroom.