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Zane A.

Contributor Level

Total Points
80

1 Review by Zane

  • Oneflare

11/21/22
Verified purchase

The clientele oneflare attracts are predominantly tyrekickers and nickel and dimers. They want skilled tradespeople for the price of a 16 year old hospitality worker.

Moreover oneflare has an unfair contract term that makes you cancel your account in writing *15 days before your next monthly payment is due*. There is no need for this.

2 weeks isn't long enough develop an informed opinion about whether its any good or not. You need a full month. Oneflare shouldn't gouge new users for an extra months payment if they decide the platform isn't much chop.

Cancelling a subscription is instant with one click of a button. Its a largely automated website that connects tradies to leads. You are either signed up or you arent. The idea that oneflare needs 15 days to "process" cancellations is absolute garbage.

Oneflare intentionally traps people into paying for an extra month by making it unnecessarily onerous to cancel with this 15 day rule.

Steer clear! Dodgy AF.

Service
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Jenny A. – Oneflare Rep

Hi Zane, thanks for your review. I'm disappointed to hear you've had a poor experience with the leads. Predominantly we find that customers using Oneflare hire the business with the most reviews and price is not as important as the reputation and qualification of the business they are hiring.
The 15 day cancellation policy is disclosed to businesses when they sign up. If you are in a position where you are not sure if you are willing to continue I would recommend requesting to cancel your plan just in case the remainder of your experience shows Oneflare will not work for your business. You can always choose to sign up if you change your mind later.

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