Very quick response and speedy resolution of my queries as well.
The agent was clear, articulate and to the point. Thanks Kristy J
I had a concern with my bill. This was dealt with quickly and efficiently by Daniel
H. I feel quite happy with the outcome
Just what we like to hear, thank you for your review Jean. We will be sure to pass on your comments.
Thanks,
Onecom
Broken phone, organised a loan phone, and repair straight away under warrantee, could not be better.
Just what we like to hear, thank you for your review Michelle.
Thanks,
Onecom
Very helpful and quick to respond to my questions thanks James D. Was unable to find the information on my account so went online to one com.
Just what we like to hear, thank you for your review Mark. We will be sure to pass on your comments.
Thanks,
Onecom
Prompt and polite service, my question was answered quickly and easily. And no sales pressure to buy anything else..
Bianca was polite pleasant helpful and knowledgeable customer service as it should be well done one comm well Bianca
Just what we like to hear, thank you for your review Kev. We will be sure to pass on your comments.
Thanks,
Onecom
Very helpful and quick at typing back and very clear with the answers will use this service again thanks
Just what we like to hear, thank you for your review Robert.
Thanks,
Onecom
I found the advisor Karl Davies to be excellent. Wonderful service.he got me the contract I wanted. No problems.
We’re glad to hear that you are happy with the service provided, Lorraine. We will be sure to pass on your comments.
Thanks,
Onecom
The UI design isn't that bad, and color I pretty cool just slight touching on the UI layout could make it better... Nice work to the developer
Just what we like to hear, thank you for your review.
Thanks,
Onecom
Online chat was quick and useful. The sim card was activated within minutes without having to wait on a line on the phone
Just what we like to hear, thank you for your review Clare.
Thanks,
Onecom
The ombudsman found in my favour and they have still ignored them.
I have know taken them to court.
They are just bullies.
If i had a choice i would never use you ever and warn every person i come in contact with to avoid One Com like you would a plague
Daniel H was very helpful and answered my query quickly and efficiently i am very happy with the service i received today
Just what we like to hear, thank you for your review Richard. We will be sure to pass on your comments.
Thanks,
Onecom
It was a pleasure to speak to someone that made the operation plain and simple. Also a very pleasant and cheerful response.
Just what we like to hear, thank you for your review Bernard.
Thanks,
Onecom
Great service, very efficient and helpful would recommend this service staff are great, this is any easier way to contact onecom aswell
We’re glad to hear that you are happy with the service provided, Mary.
Thanks,
Onecom
What a great company very cheap and very happy after years of being ripped off by Bt I have been taken over from this company and very happy
Just what we like to hear, thank you for your review Jason. We will be sure to pass on your comments.
Thanks,
Onecom
Never a problem with Onecom thank you been with this company for a few years now and always been very good
Just what we like to hear, thank you for your review Norman.
Thanks,
Onecom
Talked to two lovely customer service people today, very good service, efficient and friendly. Very impressed A*
We’re glad to hear that you are happy with the service provided Andrea.
Thanks,
Onecom
Excellent service on the online chat, have always been very happy with the service received from Onecom.
We’re glad to hear that you are happy with the service provided, Jonathan.
Thanks,
Onecom
My billing query answered and sorted satisfactorily with very little waiting. Very nice lady with a pleasant and charming personality
Just what we like to hear, thank you for your review Derek.
Thanks,
Onecom
Overview
Onecom has a rating of 2.5 stars from 386 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Onecom most frequently mention phone line, cold call and direct debit. Onecom ranks 6th among Internet Service Provider sites.
Onecom was formed in 2013 with a vision to provide innovative bespoke services backed by excellence in customer service.
The company’s track record in customer engagement, staff development and excellence in product range and knowledge is behind its rapid growth, which sees Onecom serving thousands of UK businesses from its headquarters in Hampshire and regional offices in Shoeburyness, Cardiff, Southampton, Leeds, Telford, Brighton and Belfast.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Just what we like to hear, thank you for your review. We will be sure to pass on your comments.
Thanks,
Onecom