OmniTechSupportReviews 239

OmniTech Support would never approve of what the customer claimed in the complaint. But this is NOT the OmniTech Support that we represent. We have thousands of success stories. However, we, do not want anyone to be dissatisfied. So always, we want to make it right with our customers. Our top executives are committed to getting to the bottom of these issues that our customers are making claims about. So, that we can fix them internally and can assure that they do not happen again to our customers. We kindly request to get back to us with the Order ID, like customer ID, invoice Details, Signed-up/Contacted date, name, phone# or email address. Please keep in touch with us with the above details@ support@omnitechsupport.com (please remove spaces before replying) or by calling 1-800-966-9940.

When a customer contacts us, the we identified ourselves as OMNITECH SUPPORT”. We never tell the customer that We are Microsoft or related to them. We always identify who we are. Our name is one our website and appears dozens of times in our Terms & Conditions. Our technicians are trained and certified to work on Microsoft products in addition to working on other software, networking, setup, registry and virus issues. Because we are a large organization, if he did a Google search for a Microsoft-related issue, our information would appear fairly high-up on the page. Because we are not Microsoft, we do not honor their warranties, so charging for doing work is simply not “bait & switch”

We’re an Independent Support and certified to work on Microsoft products, and we’re a large support company. We are not scamming anyone or not performing any unethical practices. We provide cost effective support to many thousands per day and they are very happy with our beneficial services to maintain their computer bug free and at peak performance level. No one can produce a false screen of spyware. We ran a PC Health checkup and it displayed some system registry errors, which cannot be changed or modified by anyone through remote access. As it is a trusted 3rd party diagnostic tool, no one can produce a bogus result with it.

We are a BBB Accredited business since 07/11/2006. If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good-faith effort to resolve any consumer complaints. That we always do.

As always, we are here to assist people who need the help of our experienced technicians in solving their software related-issues at a very reasonable cost. Each week, we earn hundreds and hundreds of complements from our satisfied customers. We want our customers to be 100% satisfied when they have any legitimate issue and that’s why we have earned and maintained an A+ rating from the Better Business Bureau.

OmniTech Support would never approve of what the customer claimed in the complaint. But this is NOT the OmniTech Support that we represent. We have thousands of success stories. However, we, do not want anyone to be dissatisfied. So always, we want to make it right with our customers. Our top executives are committed to getting to the bottom of these issues that our customers are making claims about. So, that we can fix them internally and can assure that they do not happen again to our customers. We kindly request to get back to us with the Order ID, like customer ID, invoice Details, Signed-up/Contacted date, name, phone# or email address. Please keep in touch with us with the above details@ support@omnitechsupport.com (please remove spaces before replying) or by calling 1-800-966-9940.

When a customer contacts us, the we identified ourselves as OMNITECH SUPPORT”. We never tell the customer that We are Microsoft or related to them. We always identify who we are. Our name is one our website and appears dozens of times in our Terms & Conditions. Our technicians are trained and certified to work on Microsoft products in addition to working on other software, networking, setup, registry and virus issues. Because we are a large organization, if he did a Google search for a Microsoft-related issue, our information would appear fairly high-up on the page. Because we are not Microsoft, we do not honor their warranties, so charging for doing work is simply not “bait & switch”

We’re an Independent Support and certified to work on Microsoft products, and we’re a large support company. We are not scamming anyone or not performing any unethical practices. We provide cost effective support to many thousands per day and they are very happy with our beneficial services to maintain their computer bug free and at peak performance level. No one can produce a false screen of spyware. We ran a PC Health checkup and it displayed some system registry errors, which cannot be changed or modified by anyone through remote access. As it is a trusted 3rd party diagnostic tool, no one can produce a bogus result with it.

We are a BBB Accredited business since 07/11/2006. If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good-faith effort to resolve any consumer complaints. That we always do.

As always, we are here to assist people who need the help of our experienced technicians in solving their software related-issues at a very reasonable cost. Each week, we earn hundreds and hundreds of complements from our satisfied customers. We want our customers to be 100% satisfied when they have any legitimate issue and that’s why we have earned and maintained an A+ rating from the Better Business Bureau.

OmniTech Support would never approve of what the customer claimed in the complaint. But this is NOT the OmniTech Support that we represent. We have thousands of success stories. However, we, do not want anyone to be dissatisfied. So always, we want to make it right with our customers. Our top executives are committed to getting to the bottom of these issues that our customers are making claims about. So, that we can fix them internally and can assure that they do not happen again to our customers. We kindly request to get back to us with the Order ID, like customer ID, invoice Details, Signed-up/Contacted date, name, phone# or email address. Please keep in touch with us with the above details@ support@omnitechsupport.com (please remove spaces before replying) or by calling 1-800-966-9940.

Our technicians are trained and certified to work on any software related issue in addition to working on networking, setup, registry and virus issues. Because we are a large organization, if he did a Google search for a software-related issue, our information would appear fairly high-up on the page.

We’re an Independent Support and certified to work on Software products, and we’re a large support company. We are not scamming anyone or not performing any unethical practices. We provide cost effective support to many thousands per day and they are very happy with our beneficial services to maintain their computer bug free and at peak performance level. No one can produce a false screen of spyware. We ran a PC Health checkup and it displayed some system registry errors, which cannot be changed or modified by anyone through remote access. As it is a trusted 3rd party diagnostic tool, no one can produce a bogus result with it.

We are a BBB Accredited business since 07/11/2006. If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good-faith effort to resolve any consumer complaints. That we always do.

As always, we are here to assist people who need the help of our experienced technicians in solving their software related-issues at a very reasonable cost. Each week, we earn hundreds and hundreds of complements from our satisfied customers. We want our customers to be 100% satisfied when they have any legitimate issue and that’s why we have earned and maintained an A+ rating from the Better Business Bureau.

In this instance, the complainer hasn't revealed any details with which we can use to determine if this person is actually our customer in the first place. We invite this person to provide some more details like, date of contacting us, the customer ID she was given, or her email address, so that we can investigate further into this particular case.

The call from an alleged Microsoft representative, this person received was not from OmniTech Support. It was a scam call. It was not us. We simply don’t call people and tell them they have a virus. This is a well-known scam that has intensified recently. Absolutely no one can tell if a computer is infected, unless they have direct access to the computer! If someone calls with this line, people should just hang up. This tech support scam that is making the rounds recently are from unscrupulous companies and individuals, that are calling people claiming that their computer is infected with numerous viruses and the only way to prevent their computer from fatally crashing is to subscribe to their tech support services, so they can remove the threats. Sometimes, to lend credibility to their scam, they claim to be representatives of a leading tech support company, like we are. We are a top ten tech support firm.

We do not scam or rip our customers off. We provide quality, affordable technical support, and always try to provide the best services to our customers. As always, we are here to assist people who truly need our experienced technician’s help regarding their any software related-issues at any time, day or night. That’s why we have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time. Meanwhile, we hope this serves as a lesson to everyone out there. No one can call you and legitimately say your computer is infected.

It’s not true that Microsoft is directing their customers to OmniTech support. The customer might have searched for assistance in resolving a Microsoft product and saw us in search engine list, as we are global and large online independent service provider for all kinds of software issues and we rank very high in the search engines for support on Microsoft products.

As an initial troubleshooting step, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem. Some issues are obvious, but in others, the diagnosis may uncover registry errors or malicious software. Later our technician might convey this person about the scanned results and possible errors on the computer with the possible effect of those errors. Our process is very transparent and the customer can watch every steps performed by our technician.

Obviously, we are a fee-based solution to our customer’s needs. As is clearly mentioned on our website, we offer annual and half-yearly System Assurance plans, which offer great value. If a customer doesn’t want a subscription plan, they can elect to purchase, one-time fix or single issue support, which are very affordably priced. However, one-time fix price always depends on the complexity of the issue (as required time can be varied to fix issue to issue). This customer might have been given an offer to pay the service charges in installments as he stated, he can't afford the charges. The original price would be the same as explained. This person misunderstood our process.

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place. We invite this person to provide some more details like, date of contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. At this situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers.

We invite this person to provide some more details like, date of contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. At this situation we are unable to comment anything. Please get back to us at our 'toll free number’ 1-800-966-9940 or mail us at support@omnitechsupport.com and we will be happy to help you regarding your concern.

As always, we are here to assist people who need our certified technician’s help regarding their any software related-issues at a very economical cost to them. We provide quality, affordable technical support, and always try to provide the best services to our customers. That’s why we have earned and maintained an A+ rating from the Better Business Bureau.

This case is simple and transparent. We refunded this customer $100.00 after deducting $149.99 for the success resolution of her initial issue. She definitely agreed to it. It’s strange to see a complaint from her even after she got money back from us.

This customer contacted us on January 29,2014 with an issue “Unable to send/ receive in Outlook” and signed up for Half Yearly Plan which includes unlimited tech support by making a payment of $249.99. We didn’t swindle her out of $250.00, she certainly had the service plan explained to her and then she agreed to the payment. As we record every keystroke of chat sessions and record all phone calls, we can prove our position.

Later our technician fixed her Outlook issue and she checked and confirmed the resolution.

Two days later, on January 31,2014, the customer came back to us and asked us to optimize her computer and we performed optimization on her computer.

On the same day she sent a mail stating that we are scam. We couldn’t understand where she had been scammed by OmniTech Support! Then, we called to see what her concern was about, but it reached her voice mail and left a message. On February 4,2014 she again sent a email and asked for a full refund. We don’t give away our services for nothing. Then we called her and we refunded the amount of $100.00 after deducting $149.99 for the two services, with confirmed resolutions by her, rendered by OmniTech Support. We sent a email to her with the refund transaction details.

The transaction details of the refund initiated are given below:
Transaction Approved:
---------------------
Auth Code: C09827
Ref #: 571009827
Amount: $100.00

We are an organization, where we always try to provide the best services to our customers who truly need our support. If we make an error, we fix it. OmniTech Support is accredited and rated A+ by BBB, which means that our business has committed to meeting the highest BBB standards and we actively work to resolve and respond to all disputes, even if they are without merit.

First and foremost, we never claim to be Microsoft nor we did ever. Our company name is very prominent on the website, that when we greet our customers we use our name, our name is on the diagnosis, our name is on the chat window. We are an independent Technical support company and we provide support for various software issues on computers running a Microsoft operating system with the help of our experienced technicians. As an initial troubleshooting step, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem. Some issues are obvious, but in others, the diagnosis may uncover registry errors or malicious software. Later our technician might convey this person about the scanned results and possible errors on the computer with the possible effect of those errors. Our process is very transparent and the customer can watch every steps performed by our technician. We record each remote session. We can prove that nothing was done to his computer and his allegation of our planting a virus is simply not true.

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place. We invite this person to provide some more details like, date of contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. At this situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers.

In this digital world, it is inevitable that organizations that provide products or services will get complaints. OmniTech Support has also had a few unhappy customers, but that number is a tiny fraction in proportion to the tens of thousands of our satisfied customers. We have resolved or refuted 100% of any complaints against us, real or bogus. Out of courtesy, many organizations provide a common platform, such as online complaint forums or complaint blogs to shed light on the Service Providers and their impact on customers. Among these complaints, a few might have some merit due to a misunderstanding of the services rendered and, unfortunately, others are biased, planted by a competitor, or simply not reasonable to an informed person. The Sitejabber is one of those respected organizations and we sincerely appreciate their efforts to convey to companies any upset customer’s complaints and feedback.

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or is a competitor trying to cast doubt on us. We invite this person to provide some actual details like, date of supposedly contacting us, the customer ID he/she was given, or his/her email address, so that we can investigate further into this particular case and resolve it, if it is real. On this alleged situation we are unable to comment on anything.

Our process is very transparent and the customer can watch every steps performed by our technician. We use respected & standard remote access tool (LogMeIn) and the remote access is 100% secured. We treat our customers fairly and with dignity and respect. We always value their business and we take great steps to do our work properly and to address their concerns.

If the customer’s issue wasn’t fixed, then he/she would have got his/her money back instantly as per our Terms & Conditions, which our customers must agree to before we commence work. Our service, price and policy are unmatchable by others and it works out for everyone. We provide quality, affordable technical support (we are a global company), and always try to provide the best services to our customers. That’s why we have earned and maintained an A+ rating from the Better Business Bureau, which tells about our trustworthy service at any point of time.

We are an independent Technical support company and we provide support for various software issues on computers with the help of our experienced technicians. We, at OmniTech Support, have thousands of customers who are in long time relationship with us and they are happy with our reliable support. Microsoft is not redirecting their customers to us, nor ever they did.

Generally, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem as initial troubleshooting step. Some issues are obvious, such a help being needed in setting up a home network, but in others, the diagnosis may uncover registry errors or malicious software. We cannot create any “fake” errors, as we are using a respected 3rd-party diagnostic tool. Later our technician might convey the customer about the scanned results and possible errors on the computer.

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or a competitor who can not match our quality and pricing who is trying to malign us. We invite this person to provide some more details like, date of supposedly contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. On this alleged situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers. We have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time.

This case is very simple and clear. The customer had an unstable Internet connection and this made it nearly impossible to fix his computer’s issue. This customer contacted us on December 23,2013 with an issue: “AOL Desktop not launching in the computer” and paid $129.99 for us to fix the issue. But, we couldn’t complete all troubleshooting steps initially, as it was necessary to reboot the computer (something we need the customer to do) after the initial steps.

We called him to connect back to us remotely, but we only reached his voice mail. Later when the customer came back to us, we were not able to work on the customer’s computer due to an ongoing Internet connectivity issue at the customer’s end. We tried all possible steps to fix it, but we couldn’t due to the instability of his Internet connection. Therefore, we suggested that he to contact ISP to fix the Internet issue first, as it was hardware-related and get back to us, so that we can work further. However, the customer didn’t agree and asked for refund. Nevertheless, we refunded in full and he apparently agreed to it. There is nothing we could offer more in this instance as we cannot work on his computer without an Internet connection.

Below are the refund transaction details:

Transaction Approved:
Auth Code: C93355
Ref #: 551493355

In spite of working for hours on the customer’s computer, we refunded the full amount and also suggested a resolution for the Internet issue, one which is clearly not caused by us. Our process is very transparent and we record every remote session and we can prove it. OmniTech Support is an organization where we always try to value the customer’s business and to have them satisfied with their purchases. That’s why we have earned and maintained an A+ rating from the Better Business Bureau.

These allegations are posted anonymously, so, obviously, we are not in a position to offer any comments as to what actually, if anything, transpired. We invite this person to provide some more details like, date of contacting us, the customer ID he/she was given, so that we can investigate further into this particular case.

This person, if, indeed, he was a customer, misunderstood our process. We record every keystroke and every chat or phone conversation. We need to do this as there are competitors, who cannot match our terms or expertise, try to disparage us with off-the-wall complaints. As always, we are here to assist people who need our Microsoft certified technician’s help regarding their any software related-issues at economical cost. We provide quality, affordable technical support, and always try to provide the best services to our customers. That’s why we have earned and maintained an A+ rating from the Better Business Bureau.

We provide support for various software issues on computers running a Microsoft operating system with the help of our experienced technicians. As an initial troubleshooting step, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem. Some issues are obvious, but in others, the diagnosis may uncover registry errors or malicious software or polymorphic viruses. Later our technician might convey this person about the scanned results and possible errors and virus on the computer with the possible effect of those errors. Our process is very transparent and the customer can watch every steps performed by our technician. We record each remote session. We can prove that nothing was done to his computer and his allegation of our planting a virus is simply not true.

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place. We invite this person to provide some more details like, date of contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. At this situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers.

As these allegations are posted anonymously, so, obviously we are not in a position to offer any comments as to what actually, if anything transpired. We provide cost-effective support to thousands of satisfied customers every day and swiftly address any problems or misunderstandings a customer might have. We need more details from this person as to why he/she allegedly contacted us, his/her email address and on what date he/she came in to us for help, so that we can retrieve the recordings and investigate the alleged issue.

It’s not true that Microsoft is directing their customers to OmniTech support. The customer might have searched for assistance in resolving a Microsoft product and saw us in search engine list, as we are global and large online independent service provider for all kinds of software issues and we rank very high in the search engines for support on Microsoft products.
As always, we are here to assist people who truly need our experienced technician’s help regarding their any software related-issues at any time, day or night.

As these unsupported allegations are posted anonymously, unfortunately we are not in a position to offer any comments as to what actually, if anything, transpired. We are not scam and do not engage in any unethical practices, as we provide cost-effective support to thousands of satisfied customers every day and swiftly address any problems or misunderstandings a customer might have. We need more details from this person as to why he/she allegedly contacted us, his/her email address and on what date he/she came in to us for help, so that we can retrieve the recordings and investigate the alleged issue.

As always, we are here to assist people who truly need our experienced technician’s help regarding their any software related-issues at any time, day or night.

We are an independent Technical support company and we provide support for various software issues on computers with the help of our experienced technicians. We, at OmniTech Support, have thousands of customers who are in long time relationship with us and they are happy with our reliable support. Generally, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem as initial troubleshooting step. Some issues are obvious, such a help being needed in setting up a home network, but in others, the diagnosis may uncover registry errors or malicious software. We cannot create any “fake” errors, as we are using a respected 3rd-party diagnostic tool. Later our technician might convey the customer about the scanned results and possible errors on the computer. Anti-virus programs can vary widely in what infections they can block and as this customer obviously does not understand, they are not designed to discover corrupted registry errors.

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or a competitor who cannot match our quality and pricing who is trying to malign us. We invite this person to provide some more details like, date of supposedly contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. On this alleged situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers. We have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time.

OmniTech Support would never approve of what the customer claimed in the complaint. But this is NOT the OmniTech Support that we represent. We have thousands of success stories. However, we, do not want anyone to be dissatisfied. So always, we want to make it right with our customers. Our top executives are committed to getting to the bottom of these issues that our customers are making claims about. So, that we can fix them internally and can assure that they do not happen again to our customers. We kindly request to get back to us with the Order ID, like customer ID, invoice Details, Signed-up/Contacted date, name, phone# or email address. Please keep in touch with us with the above details@ support@omnitechsupport.com (please remove spaces before replying) or by calling 1-800-966-9940.

When a customer contacts us, the we identified ourselves as OMNITECH SUPPORT”. We never tell the customer that We are Microsoft or related to them. We always identify who we are. Our name is one our website and appears dozens of times in our Terms & Conditions. Our technicians are trained and certified to work on Microsoft products in addition to working on other software, networking, setup, registry and virus issues. Because we are a large organization, if he did a Google search for a Microsoft-related issue, our information would appear fairly high-up on the page. Because we are not Microsoft, we do not honor their warranties, so charging for doing work is simply not “bait & switch”

We’re an Independent Support and certified to work on Microsoft products, and we’re a large support company. We are not scamming anyone or not performing any unethical practices. We provide cost effective support to many thousands per day and they are very happy with our beneficial services to maintain their computer bug free and at peak performance level. No one can produce a false screen of spyware. We ran a PC Health checkup and it displayed some system registry errors, which cannot be changed or modified by anyone through remote access. As it is a trusted 3rd party diagnostic tool, no one can produce a bogus result with it.

We are a BBB Accredited business since 07/11/2006. If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good-faith effort to resolve any consumer complaints. That we always do.

As always, we are here to assist people who need the help of our experienced technicians in solving their software related-issues at a very reasonable cost. Each week, we earn hundreds and hundreds of complements from our satisfied customers. We want our customers to be 100% satisfied when they have any legitimate issue and that’s why we have earned and maintained an A+ rating from the Better Business Bureau.

As these unsupported allegations are posted anonymously, unfortunately we are not in a position to offer any comments as to what actually, if anything, transpired. We are not scam and do not engage in any unethical practices, as we provide cost-effective support to thousands of satisfied customers every day and swiftly address any problems or misunderstandings a customer might have. We need more details from this person as to why he/she allegedly contacted us, his/her email address and on what date he/she came in to us for help, so that we can retrieve the recordings and investigate the alleged issue.

As always, we are here to assist people who truly need our experienced technician’s help regarding their any software related-issues at any time, day or night.

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place. We invite this person to provide some more details like, date of contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. At this situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers.

As an initial troubleshooting step, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem. Some issues are obvious, but in others, the diagnosis may uncover registry errors or malicious software. Later our technician might convey this person about the scanned results and possible errors on the computer with the possible effect of those errors. Our process is very transparent and the customer can watch every steps performed by our technician.

Obviously, we are a fee-based solution to our customer’s needs. As is clearly mentioned on our website, we offer annual and half-yearly System Assurance plans, which offer great value. If a customer doesn’t want a subscription plan, they can elect to purchase, one-time fix or single issue support, which are very affordably priced. However, one-time fix price always depends on the complexity of the issue (as required time can be varied to fix issue to issue). This customer might have been given an offer to pay the service charges in installments as he stated, he can't afford the charges. The original price would be the same as explained. This person misunderstood our process.

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place. We invite this person to provide some more details like, date of contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. At this situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers.

We neither claim to be Windows Support and nor stated we are contractors for Windows. We are an independent Technical support company and we provide support for various software issues on computers with the help of our experienced technicians. We, at OmniTech Support, have thousands of customers who are in long time relationship with us and they are happy with our reliable support.