SCAM, SCAM. Loaded Windows 8.1 and could not populate the password field. Got on line to see if this was a problem. Clicked on what I thought was a Microsoft web site. Got redirected to this scam. They charged me $249.99. Should have suspected a scam at that time. They checked my computer and said I had all kinds of problems. The bottom line was a conflict between my security program and Windows. I'm a dumb $#*!.
As these allegations are posted anonymously, so, obviously we are not in a position to offer any comments as to what actually, if anything transpired. We provide cost-effective support to thousands of satisfied customers every day and swiftly address any problems or misunderstandings a customer might have. We need more details from this person as to why he/she allegedly contacted us, his/her email address and on what date he/she came in to us for help, so that we can retrieve the recordings and investigate the alleged issue.
It’s not true that Microsoft is directing their customers to OmniTech support. The customer might have searched for assistance in resolving a Microsoft product and saw us in search engine list, as we are global and large online independent service provider for all kinds of software issues and we rank very high in the search engines for support on Microsoft products.
As always, we are here to assist people who truly need our experienced technician’s help regarding their any software related-issues at any time, day or night.