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OJCommerce

How would you rate OJCommerce?
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New Jersey
1 review
1 helpful vote
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Fraud
June 8, 2021

RUN this so called company is fraud first they sent a tracking number with a delivery date, then I stayed at my company all day to find out it was never sent to FedEx. I canceled the order since it was still in the warehouse, they sent it anyway, it was a used couch. I've called over 20 times to be hung up on, told that they will have a manger create a return label... nothing. I have this big box in the middle of my office for over a week. It's a reason the prices is discounted please go to a major company

Date of experience: June 8, 2021
Rhode Island
1 review
0 helpful votes
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My new blue hose!
June 24, 2020

I received my new 50 ft. Blue hose a couple days ago and couldn't be happier with the color or the quality of the product, especially for the price! My brother owns and operates a small business and he uses many customers' hoses in his line of work; he thought it was an excellent buy. I will get another when my other hose fails! I highly recommend this product.

On a side note, the company sent me a generic email asking me to review their product, but had only provided the order number. I emailed, letting them know it would be helpful if they could also provide the item, as I've been ordering a lot lately. They responded within a few hours, so I'm guessing their service will be as good as their product.

Date of experience: June 24, 2020
Maryland
1 review
0 helpful votes
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Stay away from OJ!
June 10, 2021

Do not buy this product (Savannah Curbside Mailbox); if you still do, then try another seller! I tried to wipe dirt off the mailbox with wet paper towel and the outer coating came right off leaving black marks. Upon calling them, OJ Commerce passed the buck to the manufacturer saying that they cant do anything about it since its past the 30 days from purchase. Absolutely unexpected paint quality and poor customer service by OJ.

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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RE: Item: Comfy Swivel Reclining Chair by Naomi Home. I am really enjoying my new chair. I can't seem to stop sitting in it. I needed a comfy chair for my bedroom. It was delivered on time and so easy to put the 2 pieces together. I am sure I will be shopping with you again,

Date of experience: April 22, 2020
Indiana
1 review
4 helpful votes
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Exact same experience with this company as others have stated. Ordered a TV that was advertised for $99 on Walmart.com on Black Friday and then a few hours later I received an email a few hours later saying they canceled the order. No reason given. WalMart doesn't stand behind the sale either. EBay does a better job of vetting their vendors than WalMart. I will never buy from a third party vendor through WalMart again.

Date of experience: November 29, 2016
Tennessee
1 review
2 helpful votes
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I ordered a baby gate from OJCommerece through walmart.com. We were very disappointed in the design, and wished to return it. The company informs you after the fact that there is a 30% restocking fee for any return for any reason, the customer must pay all shipping costs, and they do not guarantee they will even accept the return when received. Difficult or impossible to discuss a problem with anyone at the company. I am disappointed to be out $60 on this scam company, but wonder how the owners and managers of the company can sleep at night knowing their business practices are so dishonest and deceiving.

Date of experience: December 13, 2016
Florida
1 review
1 helpful vote
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Shipped fast
May 9, 2017

I placed the order so it would arrive after my move in date. Then i noticed it was being delivered early. I called a neighbor to put it inside for me. When it arrived i opened the package that was tightly rolled. Not folded and rolled like others. I haven't slept on it yet as the frame hasn't arrived. It looks con fee.

Date of experience: May 9, 2017
Texas
1 review
0 helpful votes
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Thieves
December 24, 2020

I ordered a tv stand from OJ Commerce on late Sunday ( 12-6-20) and cancelled Monday morning ( 12-7-20) once their customer service opened up.

The company refused to refund my card.

Even in a pandemic crooks will be crooks.

Stay Away from this company...

Date of experience: December 24, 2020
Colorado
1 review
0 helpful votes
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Awful experience
August 30, 2020

When I received the product, a captain mates bed- 3 pieces were broken and we were missing hardware to put it together. I messaged company and they replaced 2 of the 3 broken pieces and no hardware. We assembled the bed any way & used screws to hold together.
The drawers completely fell apart - every time I pull a drawer out- the front of drawer pops right off. All three do this. Also- the cheap bottom of drawer falls thru the bottom. The flat piece of wood, lays on bottom of bed- came to broken and they did not replace this- the wood is so brittle that even tho we attempted to use it anyway, its now broken in 2 more places. The bed is unusable and I paid almost $400 in JUNK WOOD that will end up in my fireplace this winter. Cheaper for me to buy a cord of wood - locally & I get more PINE that this crap bed. I will never buy from this company again. I have had the bed 6 montgs and its fallen apart & unsafe, ro say the least.

Date of experience: August 30, 2020
California
1 review
0 helpful votes
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Very happy
May 11, 2020

I love how they make furniture that doesnt need any tools and very sturdy and stable products at an affordable price will forever be a customer thanks so much for making furniture easy to install when a man aint around to help very please this is a tv stand for 40 inch tvs and it also has the holes for the wiring not look bad happy camper here.

Date of experience: May 11, 2020
Michigan
1 review
0 helpful votes
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I was hesitant on buying bc of mixed reviews but I'm soooooo glad I took a chance. I find often two things make people review item like this bad- 1. Their expectations are too high. Items like this are particle board/Mdf. Go in knowing that. 2. They use the wrong tools and go too fast putting it together causing chips/cracks. Go slow. Use at most a reg battery powered hand screw driver and go SLOW. **No big power tool**. I absolutely live this and it was exactly what I needed for my space!

Date of experience: July 10, 2020
Maine
1 review
0 helpful votes
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Ordered a bathroom mirror two weeks ago. They wrote last week and told me my order has shipped and provided a tracking number. Was supposed to be here on 12/18/2020 Now it says delivery is pending. I wrote OJCOMMERCE to ask about my item in question. They told me that the shipping service they have are understaffed and slow due to Covid 19. This is the excuse companies like this tell you it's really being shipped from China. I should have read all the negative reviews before purchasing, But didn't. Beware of this seller.

Date of experience: December 18, 2020
Ohio
2 reviews
0 helpful votes
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My desk wood was cracked on corner. Holes never matched up to fit drawer and cabinet in not happy wood was compressed wood not oak 5 hrs of labor to put together because pre drilled holes did not match. Had to drill new places to get together

Date of experience: July 23, 2020
Georgia
1 review
0 helpful votes
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I'm impressed with my purchase of the Crystal Tufted Floor Length Mirror by Naomi. The mirror is exquisitely beautiful and fit perfectly with my decorating scheme. I selected the color gray and the shade is an exact fit. Raving about its style and beauty, sent pictures to relative who was equally impressed. Delivery was done in a very timely manner, especially considering the current pandemic which has delayed purchases with other merchants. It arrive intact due to very good packing materials. Bravo to a company I wasn't familiar with, happened to stumble across online. Very pleased with purchase, looking forward to doing future business, and would definitely recommend to others.

Date of experience: August 7, 2020
Georgia
1 review
0 helpful votes
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This product arrived very well packed, without damage, and quickly. The assembly instructions were good and I am very satisfied with the quality. This island is exactly as portrayed on the Walmart website. We decided to paint the legs on our island.

Date of experience: March 9, 2020
Florida
1 review
3 helpful votes
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They claim "we are committed to providing 100% customer satisfaction" on their site. LMFAO, what a joke. If there is any problem, regardless of why, you pay 20% restocking AND return shipping. I mistakenly through walmart, bought a chair, would have cost me close to $100 to return a $300 chair. Walmart should drop them like a hot potato.

Date of experience: November 30, 2018
Minnesota
1 review
0 helpful votes
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Very happy
June 26, 2020

I ordered two children's loft beds. After a lot of searching OJ Commerce offered the lowest price with a discount code. I had one question prior to ordering, which was answered very promptly via email. The six boxed (2 beds x 3 boxes each) all arrived at the same time and quite fast. I had an excellent experience ordering furniture from OJ.

Date of experience: June 26, 2020
Florida
1 review
0 helpful votes
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Horrible company as all the other reviews have already said.

The product itself was misleading on the Walmart ad showed a full bed set, what I received was a couple bottom slats for a trundle bed. That is NOT what was pictured on the website or mentioned in their product description on Walmart that you were not receiving the whole bed set.

Second issue is the slats that were received were damaged.

It's been weeks going back and forth trying to get a refund from this company, customer pays return shipping and 20% restocking fee? For a misleading and damaged product? Get out of here.

This company sucks and should not be selling items on Walmart or Amazon

Date of experience: January 15, 2019
Florida
1 review
1 helpful vote
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I ordered a dresser that got lost before Christmas, I told them I did not want a replacement I wanted a refund. Yesterday a dresser turned up on my doorstep and they tell me to ship it back at my expense and they will also deduct a 30% restocking fee. I agree these are scammers, why Amazon and Walmart keep them on there website is beyond me.

Date of experience: January 4, 2017
California
1 review
3 helpful votes
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Bought a $61 rug through amazon marketplace from this company. The color was not as described. For over a week I dealt with this company for return with. Took 7 emails. Had to pay return shipping ($45) and 20% restocking fee. Ended up NOT returning the rug due to the costs doing so. BEWARE! Shame on Amazon for allowing their customers to be exposed to this vendor.

Date of experience: October 2, 2017

Overview

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OJCommerce most frequently mention customer service, return shipping and worst company. OJCommerce ranks 18th among Furniture sites.

service
61
value
59
shipping
59
returns
50
quality
50
This company does not typically respond to reviews