About the Business
Shop for the latest trends in women's fashion online at Oh Polly. Buy dresses, skirts, top and more...
Business Highlights
General
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Product
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Reviews Summary
Oh Polly has a rating of 3 stars from 521 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Oh Polly most frequently mention full refund and phone number. Oh Polly ranks 71st among Women's Clothing sites.
Very quick to respond to customer enquiries. I was in correspondence with Bethanie Brown who very warm and friendly and very helpful in her response
Molly and April were very helpful in assisting me with my problem and answering all my questions! They were very friendly and accomodating.
The service was very quick and my problem was sorted very quickly! Shania was lovely and helped me so much!
Their customer service is just excellent. I have no words! Thank you Aimee & Nikki from the OhPolly team for helping me!
Bethanie& Leigh we're absolutely amazing they fix the issue in no time and apologies for any inconvenience. Great girls who deserve a bonus
Bethanie and Leigh were extremely helpful when I contacted them about not receiving my order! Thank you!
I ordered the wrong size leggings and I message on Instagram and Luce was able to help me with this very quickly I even got a reply in minutes
Awful quality. WAS NOT GIVEN A REFUND FOR THE ITEM I SHIPPED BACK. Is this website a joke? Don't let instagram fool you.
I was helped by Jess from Ohpollyhelp and she was really friendly and I got immediately an answer on my question!
Amazing customer service, I made a mistake with my order and got a reply within the hour, thankyou!
Had delivery problems ( no fault of oh polly) but the girls ( Ellie, Molly, April and Aimee) were a great help, fully recommend!
Thank you Emily S, Cathrine, Nikki, and Katarzyna for getting back to me quickly and solving my issue!
They Changed my dress size quickly when I realized I got the wrong size. I believe the woman's name is Gina So Yea Great Customer Serivce!
Ciò che ho ricevuto è completamente difforme da quello che ho ordinato. Oltre ad aver ricevuto il pacco (che in realtà è una bustina della spazzatura) con un mese di ritardo. Inoltre sulla busta non c'è il numero dell'ordine, il che mi impedisce di effettuare un reso ed essere rimborsata. Conclusione: sono stata truffata. Non comprate da questo sito!
J'ai voulu changer la taille de la robe que j'avais commandé et on a su directement corriger cela je suis ravie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members