About the Business
Shop for the latest trends in women's fashion online at Oh Polly. Buy dresses, skirts, top and more...
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
Oh Polly has a rating of 3 stars from 521 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Oh Polly most frequently mention full refund and phone number. Oh Polly ranks 71st among Women's Clothing sites.
Not worth it bought 100 dollar dress and paid 60 dollars in customs they can $#*! off. ONE item should never have that much fees
Luce & Georgina were very professional and they answered to my concern really fast.
Thank you for your help!
Thank you so much to Lucy for great customer service! Fast tracking my return at such a busy time of year! Amazing!
I really appreciate help of Georgina, Jess & Imogen. They solve all my problems with shipping and were very fast to response. Thanks!
Asked for a restock notification and was replied to within 3 hours! Amazing customer service. Thank you so much!
Molly- amazing customer service on the Oh Polly Instagram, so helpful issue was resolved quickly. Xx
Got help right away on the Oh Polly customer service Instagram app. Very efficient and quick to take care of customers!
Customer service is great, Annie and Lauren were able to help me with returns when losing the paperwork.
April was so nice to answer my questions. Your clothes are more than beautiful! Thank you, April, for your kind attitide!
Unbelievable service at bo+tee couldn't ask for better service, handled it brilliantly and would 100% use it again. Well done the bo and tee team!
James and Graeme helped me with my return and had amazing customer service skills. OhPolly is one of my favorite stores and I definitely recommend!
I had to change my size from a Uk 4 to a us 4 and they had no problem helping me caitlyn took care of it <3
Had an issue with returning my parcel and Tyra helped me so much and very quickly too. Very helpful!
Really fast customer service, and really friendly people! I love my red dress! It's perfect for my 18th!
Needed to upgrade my delivery due to a change in circumstances and Bethanie was really helpful and understanding.
Bethanie and Lucy were very helpful in helping me handle and sort out my damaged item. Very friendly.
The best help of Katarzyna, Catherine and Caitlin and so sweet and helpful. You can ask anything and they reply super fast!
I feel in need to say a big thank you to Shania and Lucy that helped and resolved my problem with my order in a very quick time
Customer service is fast and amazing. Amie and April where really helpful. The clothes are also amazing quality and beautiful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members