AVOID!
Placed an order with this company and never received the goods. Apparently, they told us there had been a mistake in advertising the cartridges at the price stated on the website so would need to charge more. I asked for a refund. Received an e-mail confirming this, but have never been credited after numerous phone calls and empty promises.
The worst site I have ever dealt with. I ordered a ink toner 6 months ago and had my money taken instantly, have received no product and called over 20 times asking for refund which has not happened + sent numerous emails. This is not a business it is a con site which has the sole aim of stealing. Am in the process of now dealing with the police about this business. VERY ANGRY.
Cant believe that website like this is still operating. There should be a legal way to close them.
I ordered cartridges and i paid £158 for them. It was in june. It's october now. It's almost impossible to contact them. But even when you manage to contact them there is nothing you can do - they'll lie to you anyway.
How many others do they have to treat like this before police will take care of them?
I must say even though I agree with most of what has been said about the delays I did actually receive my order of a toner and an external hard drive. They arrived on consecutive days though I had ordered them two weeks apart and the first order was a month old. All I can say is that they are not bonafide suppliers and do not hold any stock hence the delay.
Same story with me. Ordered HP laser printer cartridges for £129.36 on the 15th of June. They did not arrive and I cancelled the order with a promise of a refund which never arrived. Avoid this company, they are crooks!
I unfortunately have also ordered from Offike.co.uk on 15/6/09-a toner cartridge, which I haven t recieved either, despite e-mails (unanswered) and telephone calls to a vague Scottish woman who would pass the message on!. As mentioned previously this site appears at the top of the page when doing a google search for your item. I would not have ordered from these thieves if that had not been the case. I'm hopeful that as I paid with Visa
That I will be able to claim the money back after 14 days via their chargeback system. Hassle that we could all do without!
This website is owned by Forbes Sime the man that bought you redstick.co.uk (now in administration), esumables.co.uk (possibly in administration), and parkersupplies.co.uk.
The company is insolvent, it has no assets and is unable to pay its suppliers, trading standards are aware of the activities of Forbes Sime but seem powerless to intervene.
If you have been ripped off by Mr Sime AKA Gordon, then I suggest you contact HSBC in Perth and hopefully they will refund your money, if enough people complain to HSBC his card processing account will be terminated.
I also ordered from Parker Supplies, did not recieve my order, spoke to them on the phone and they assured me i would get a refund after numerous emails and calls i am still waiting, this order was placed nearly 2 months ago now. I am now not getting answer by phone or email. It was only by googling there telephone number i found this site and found out they are also called Offike. I suggest we all write to watchdog and get them humiliated.
I wish I had read the reviews before I placed an order with Offike. As with everyone else my order was not forthcoming, I cancelled it, and had an e-mail confirming that it was cancelled and that they would be refunding my credit card. This was at the beginning of May. To date it has not been refunded and I have just started the dispute process with my credit card company to obtain a refund.
Don't buy from this this company. Placed order 6-6-09 now 28-7-09 still waiting
For supplies. Sent e-mails and also phone them without any joy. This site is a bunch of cowboys keep well clear.
Placed an order 2 months ago and I am still waiting for a reply from them. No returned emails, no phone, no nothing. Called my credit card company and they are looking into the situation.
Can only agree with other views. This company is a con, do not buy anything from them. Ordered £160 worth of ink cartridges over 3 weeks ago, money taken immediately, but after 10 days no order. When i did manage to get through on the phone they lie constantly. Requested an immediate refund after 15 days, still waiting for that and the numerous promised callbacks from the "manager". Now taking company to small claims court.
Terrible. I ordered a toner cartridge in April 09 and it never arrived despite promises from Gordon that it was on it's way it has taken until September 09 to get a refund through my debit card operator. DO NOT USE THIS COMPANY OFFIKE the worst company on the web.
This is apparently a technically fraudulent website they take your money, do not deliver and then completely fail to refund you when you cancel the order - this has been my experience. DO NOT DO BUSINESS WITH THESE PEOPLE. Gordon the MD appears to be a complete liar and is not as good as his word..
Complete con website - After placing an order for some toners payment was taken straight away then no contact. I have phoned there help line every day for a week without answer and sent at least 5 email and still nothing. BE CAREFULL also there other site is www.esumables.co.uk
Do not buy anything from this company. They are the worst company I have ever had the displeasure of dealing with. I ordered an ink for 44.46 pounds on the 7 May 2009, but never received. They are nothing but a big con company. Just talked to Gordon (said he is the managing director). In response to my treat of contacting the Trading Standards in Perth, he said that the trading standard officers often pop in for tea with him. If true, they must be fully aware of the affairs of this company and yet done nothing about it. In any case, I have sent them a complaint. I suggest that all those who have been conned out of money by this company, please contact the Perth trading standards. Their contact address is: Trading Standards, The Environment Service, Pullar House, 35 Kinnoull Street, Perth, PH1 5GD, Tel: ******* *******, Email: *******@pkc.gov.uk
These people are a bunch of unprofessional, lying, money stealing thieves! AVOID!
I ordered a PC case from them in March which was never delivered. At the time I was debating about using them as opposed to my usual 'big boy' suppliers like eBuyer and Dabs but as they were the only place that claimed to have that exact case in stock I took a chance. Now I really wish I hadn't!
They took the cash straight away and then I heard nothing else from them. After a week I emailed them and was told it would be shipped ASAP, a week later and still no sign. Then I received an email saying it was out of stock and would be dispatched by the end of March, the end of the month came and went and still no sign.
In April was spent phoning them, most of the time it was engaged or a frankly useless sounding lady said it would be processed even though she often didn't take any details like an order number until I offered it...
At the end of April a message appeared on their website saying the order has been canceled and they would issue a refund, I never had an email or phone call telling me this I had to find it out for myself.
May came and went and that refund never appeared on my credit card. Numerous phone calls and emails went ignored. I've now written formal letters to both themselves and Trading Standards demanding the refund be issued but I suspect I'll never heard anything back from them.
I've been buying things on the internet for over 10 years and this is the worst experience I've ever had outside of eBay.
NEVER USE THIS SITE!
After originally placing my order way back in March I finally received my refund. But it took a lot of emails!
You may wish to check out www.canyoutrustthem.com. There is a review there with further information, which I have posted.
Regards
Tony
Small Claims
www.smallclaims.uk.com
This is the WORSE most unprofessional company I have every had the mis-fortune to deal with. I have ordered HP Toner. Payment taken straight away, but not delivered. Been over 2 weeks now. They constantly LIE about delivery. DO NOT BUY ANYTHING FROM THIS COMPANY - if you do, you will regret it. THIS COMPANY IS INVOLVED IN SOME SORT OF SCAM.
The company operates out of Perth (Scotland), under name of R. J. Stennis & Co Ltd address, Unit 1 River View Business Park, Friarton Road, Perth, Perthshire, PH2 8DF.
The only way I am going to get my money back is to go up there (which I will do shortly as I have some work near there very soon). I AM GOING TO KICK THEIR ARSE. Watch this space!
Overview
Offike.co.uk has a rating of 1 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Offike.co.uk most frequently mention toner cartridge, credit card and trading standards. Offike.co.uk ranks 76th among Printer Ink sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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