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Shirley W.

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84

1 Review by Shirley

  • Offike.co.uk

9/24/09

CROOKS, DON'T USE THEM!
I ordered 4 Samsung CLP 660ND laser cartridges for the ITP Support Association which is a charity I run supporting patients with the rare blood disorder ITP. The set cost nearly £400 elsewhere (it is an office size printer) but Offike had the too good to be true price of £284, And it was too good to be true, only 2 cartridges came after much wrangling and on the rare occasions they answer the phone or e-mail they say they have sent them. Trading Standards, now known as Consumer Direct East were utterly useless and first suggested we sent a registered letter demanding out goods. When this was unsuccessful they told me as a charity we didn't have the rights of a private consumer and would have to go through the small claim court. Although I had to use my own credit card (the charity can't have one) Consumer Direct said the credit card had no legal obligation to reimburse me. However, hats of to Tesco Finance, who did reimburse me and I now use a local company so I can go there in person if I have any trouble.

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