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Tom S.

Contributor Level

Total Points
161

2 Reviews by Tom

  • MyBuilder

2/27/15

Having bought a house in need of some TLC last year have used MyBuilder to find both a good plumber and electrician. Adverting a job is easy and within a few hours had interested tradesmen, a few messages and phone calls and all arranged. Supports local companies and helps the good guys and avoids falling for cowboys.

Service
Value
Quality
  • Offike.co.uk

6/4/09

These people are a bunch of unprofessional, lying, money stealing thieves! AVOID!
I ordered a PC case from them in March which was never delivered. At the time I was debating about using them as opposed to my usual 'big boy' suppliers like eBuyer and Dabs but as they were the only place that claimed to have that exact case in stock I took a chance. Now I really wish I hadn't!
They took the cash straight away and then I heard nothing else from them. After a week I emailed them and was told it would be shipped ASAP, a week later and still no sign. Then I received an email saying it was out of stock and would be dispatched by the end of March, the end of the month came and went and still no sign.
In April was spent phoning them, most of the time it was engaged or a frankly useless sounding lady said it would be processed even though she often didn't take any details like an order number until I offered it...
At the end of April a message appeared on their website saying the order has been canceled and they would issue a refund, I never had an email or phone call telling me this I had to find it out for myself.
May came and went and that refund never appeared on my credit card. Numerous phone calls and emails went ignored. I've now written formal letters to both themselves and Trading Standards demanding the refund be issued but I suspect I'll never heard anything back from them.
I've been buying things on the internet for over 10 years and this is the worst experience I've ever had outside of eBay.

NEVER USE THIS SITE!

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