OfferUp

Ultimately this review can only reflect the dozens of interactions of sellers being that offerup acts as a buyer seller portal.
Unfortunately offerup includes some extremely unreliable people. They change prices, sell items out from under you, run actual scams and offerup does little to moderate. Buying something on offerup is a challenge. You're better off going through an actual store because at least there are protections there. Offerup lets your local crack dealer sell off it. Goodness.

Ever since the change... dead! I'm sure others are experiencing the same thing. Letgo was perfect... what's with all this jazzy stuff... local... shipping... you should have just left it alone.

Moving my items over to Craig's list, market place...

SAD on your behalf!

Offerup has NO customer service response. No phone line. Customer support never responds.
Every upgrade to their app is slower, worse, and functions more poorly.
If ANYONE makes a good classifieds website, i will go there, because i"M done with offerup. They have screwed me for the last time.

OfferUp is mediocre at best. They really need to get their act together. Here is why:

1. Thousands of ads are posted by scammers and OfferUp does NOTHING about it even when you report them. Example: (likely stolen) https://offerup.com/item/detail/*******/

2. The App has 4 YEAR old ads which the sellers haven't updated nor are they responding but OfferUp keeps them active regardless.
Example: https://offerup.com/item/detail/*******/

3. Very few sellers actually respond to inquiries - probably because the items are sold and OfferUp has no mechanism to purge old ads.

4. Navigation on the App & website is counter intuitive. You can't even delete messages (seriously?). Also, to block someone, you have to report them first, why?

5. They make all searches nationwide. I don't want shipping, I would use eBay if I did. I deal with local sellers/buyers only. If you cracked down on all the scammers on your app, I might consider shipping deals but until then, HELL NO!

I have been using OfferUp since it became a thing years ago. I always enjoyed it. Selling/buying was typically easy and I'd find enjoyment just browsing to see if anything I liked would come up. Now, can't even filter what I'm exactly looking for, every other post is a car or furniture. I'm looking for a mirror goddamn. It's become annoying, inconvenient, and it went from being an easy second hand selling platform to advertised stores near me with products I don't even care to look for. Gladly to say, I've deleted the app and see you never again! Facebook wins again

I've sold over 500 items and bought quite a few. After trying to post something and it being "prohibited" I emailed them in regards to why and they blocked my verified account. Instead of giving me an educated response so I could correct my post they simply blocked me for voicing my opinion. Childish customer service, reason they don't put their names in the email like any reputable company would us they lash out when asked questions. Good luck OfferUp. Marketplace is a lot less ghetto anyways.

Email from them - BEFORE using the site to buy or sell anything - literally no activity... saying
"We noticed activity on your account that violates our Community Guidelines As a result, we've removed your account from OfferUp" I'm assuming my account was hacked
Because I haven't even logged in since I opened it.
So inquire. 6 msgs before I received a very thin reply:
"It appears a technical issue caused your account to enter a locked state. We've made some changes that have resolved the issue. Good luck buying and selling!" LoL (as in good luck, you're going to need it!) I get the feeling it's not a very secure site, lots of reviews with spam issues and being infested with scammers. I closed my account. Craigslist is also scammer's ghetto, but we're used to it. I think the offerup ppl are just too green, and don't give a rat's $#*! about their legit users. Just saying

This site Is really a waste of time. Most of the car ads are fake, such as selling Marley used vehicles for $1000. I believe the site once you to click on those items, which then directs mini car sale items to your search. My feeling is they probably do this for secondary gain alone. I've complain to them on more than one occasion by pointing out an ad appears to be fake, and the ads stay up and no comment is ever made. Don't waste your time too. I would have given it zero stars but I'm not sure the site would take 80 versus leaving the space empty. The one star I selected is an over estimate.

I have used offerup since the beginning and it started out with both good responses and eyes on postings while also being able to find great deals. But since the merger with letgo, it has continued to slide downhill. First, they changed their tile layout where it was fun to see the different shaped postings before. Now everything is square and uniform and it loads slower. There are way more ads now which are more and more of a nuisance. But worst of all, very few eyes on any posting now vs then. Unless you pay the promotion fees. Its like 2 views where before any posting would be dozens and sometimes much more. So selling anything or even the free item posts fewer people are seeing. And now the buying items are more junk than before where if people have anything good they would choose another method. I used to like this ap and found cool stuff and had sold a few items, but performance has really gone downhill.

I contacted both seller and Offerup immediately with pictures regarding an open package as well as spilling contents... further the seller never even sent what he promised... Offerup ignored all requests until AFTER the 2 day "period" at which point they told me "it was too late" I can't begin to describe how clearly unethical and fraudulent this company is. They purchased Letgo and since then, there are numerous reports of this company failing to mitigate anything online. They will not honor the "protection" and they will lie to your face...