business logo of Nutri Essential

Nutri Essential

How would you rate Nutri Essential?
grey star
grey star
grey star
grey star
grey star
India
1 review
0 helpful votes
Follow Gabino H.
Unfollow Gabino H.
Send Message
Share Review
Report Review

Absolutely wonderful service! Quick response, follow up on emails, shipping, etc. Product in sealed box, exactly as ordered. Great site, great service!

Date of experience: May 9, 2018
India
1 review
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Send Message
Share Review
Report Review

Best service
April 20, 2019

I highly recommend this site for the quality of the products and service of nutriessential, team is very supportive. Thank you nutriesential. And would like also use in Future too.

Date of experience: April 18, 2019
India
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Send Message
Share Review
Report Review

Very good service
April 7, 2019

Very good Service, and fast order as I got the products on time. With very reasonable price and quality of products is best.
Thank u nutriessential.com

Date of experience: April 5, 2019
Canada
1 review
27 helpful votes
Follow Randy S.
Unfollow Randy S.
Send Message
Share Review
Report Review

UPDATE ON REVIEW POSTED JAN 15,2021
January 15, 2021

I shared my review Jan 15/21. Since then I complained to the BBB and the Florida Department of Agriculture and Consumer Affairs. About 3 days after filing these complaints Nutriessential contacted me by e-mail and phone, and offered to sent me another product.
They sent the product using UPS for quicker delivery which was appreciated, but it wasn't what I had originally ordered.
The company would not provide a refund which I asked for several times. They also ignored numerous e-mails, phone calls, and contact using their messaging system. In my opinion without the business being contacted by BBB and Consumer Affairs I would have lost my money.
Bottom line, they sold a product they did not have in stock. The same product was still on their website at the time of writing this review looking like they have it in stock, when they know it is not being made by the manufacturer. I would not recommend or ever do business with this company again.
UPDATE: Since posting these reviews "John" from Nutriessential has now left a message that they may take action against me if I don't remove this review, because "my review is hurting the reputation of their business". I have no intention of removing my review which is 100% truthful and accurate.

Date of experience: January 15, 2021
mogai j. Nutri Essential Rep
over a year old

Mr. Randy, you have placed your order for shipping in Canada and the product that you have placed was in back order from Canada so we have given you the choice to either receive a full refund or if you prefer a replacement and you have chosen replacement so we send it expedite shipping to you without charging extra for expedite shipping. Please understand that we are a US based company so mainly we deal with customers in US and our products are updated accordingly to US availabilities.

Canada
1 review
0 helpful votes
Follow Gloria B.
Unfollow Gloria B.
Send Message
Share Review
Report Review

Scam company
October 11, 2023

Ordered supplements and they said it's on their way. Nothing has arrived. They're not answering emails and not answering phone calls. Do not use! 0 out of 5 rating

Date of experience: October 11, 2023
California
1 review
0 helpful votes
Follow Nizar C.
Unfollow Nizar C.
Send Message
Share Review
Report Review

Great Service
November 18, 2020

We have been customers for over 10 years. We are greatly satisfied with their prompt delivery. We trust their products and highly recommend Nutriessential services.

Date of experience: November 18, 2020
Florida
1 review
2 helpful votes
Follow April H.
Unfollow April H.
Send Message
Share Review
Report Review

Poor customer service
September 28, 2019

I felt like I was being ignored. It took forever to fill my order one item was discontinued I kept trying to contact the company but could not get anyone to answer phone or reply to my emails.

Date of experience: September 28, 2019
Virginia
1 review
21 helpful votes
Follow Cinnamon B.
Unfollow Cinnamon B.
Send Message
Share Review
Report Review

I placed an order on November 29 for some feline renal vitamin powder that showed "in stock" on the website. I received an order confirmation and assumed I would get the order within a few weeks. On December 17, when I still had not received the order, I contacted the company via email. The next day, Eva informed me that all of their products are drop-shipped from the manufacturer and this product was on backorder and would ship at the end of the month. Annoying, since there is no mention of this on the website product description or within my order confirmation, but not much I could do, at that point. On January 13, when I still had not received the order, I emailed the company again, requesting to cancel the order and receive a refund. I received no reply. I sent another email on January 15 and received a response from Eva that the product had been discontinued and offering me several other items as a replacement. I responded that I didn't want any other item as this is what my Vet had prescribed and, in addition, I had already bought it elsewhere in the mean time. I again requested a refund. Last week, I used the "message" functionality on the website to send a message requesting a refund. No response to either request. As of today, I had to open a dispute with my credit card company since I paid $73 TWO MONTHS AGO for an item I never received (and never will receive if it's been discontinued) and this retailer REFUSES to refund me. Worst online ordering experience I've had in years.

Date of experience: January 28, 2021
California
1 review
1 helpful vote
Follow Arlina R.
Unfollow Arlina R.
Send Message
Share Review
Report Review

Extremely dont recommend
July 22, 2022

I would not recommend purchasing anything from them. Aweful service no one has reach out and helped. My son never recieved his creatine and no one helps him.

Date of experience: July 22, 2022
mogai j. Nutri Essential Rep
over a year old

Kindly provide you order number? Arlina not sure if you are a customer or a competitor who trying to tarnish our image since we have mostly positive reviews. We have been in business for over 17 years now and have over 150,000 customers with very high retention rates.

India
1 review
1 helpful vote
Follow Oskar T.
Unfollow Oskar T.
Send Message
Share Review
Report Review

Trustable
January 17, 2018

This place is wonderful! I had one issue where I was charged more then what my purchase was. It was easily corrected by contacting them. I highly recommend and trust them with my business.

Date of experience: January 17, 2018
India
1 review
1 helpful vote
Follow John S.
Unfollow John S.
Send Message
Share Review
Report Review

I have ordered from Nutriessential.com for several years and have always been pleased with them. They have great products, prices, and customer service.

Date of experience: December 5, 2017
India
1 review
0 helpful votes
Follow Rose J.
Unfollow Rose J.
Send Message
Share Review
Report Review

I shopped with them for first time and my experience has been amazing. Their customer support team helped me with my questions and the product was delivered to me on time and it was quick.

Date of experience: May 17, 2023
California
1 review
1 helpful vote
Follow Sarah A.
Unfollow Sarah A.
Send Message
Share Review
Report Review

nutriessential.com is FRAUD and SCAMMERS
February 2, 2022

It is the most insane thing I have ever dealt with a company. Unfortunately, without seeing reviews, I purchased a product on 8/11/2021, and today is 2/2/2022. This is almost six months of waiting on 1 item to be received. I have been following up with them ever since. In Sept, they replied, saying it's backorder from the manufacturer, and once they receive it, they assured me they would ship it out to me. Okay, I understood and kept waiting. Then it's Dec, and I have not received the product. I check everywhere online, and it's available, so I emailed them for an update, and I heard NOTHING from them. I emailed many times in January 2022, and still NOTHING. I have called and left a voice msg which they claim they get back to your call after 24 hours; well, that is a LIE too. They have NOT called me back NOR emailed me back with a new update. They are stupid not to reply or update you as they lost a potential customer. All I want from them is to either refund me my money OR ship out the product I purchased. Please beware they are fraud and scammers! I have reported their business to reportfraud.ftc.gov

Date of experience: February 2, 2022
India
1 review
0 helpful votes
Follow gracy h.
Unfollow gracy h.
Send Message
Share Review
Report Review

Happy customer
September 25, 2021

Great site many good health and fitness brands to assist with training and dietary needs. I recommend you look through the brands on offer.
Pleased with site and the service it provides, thank you

Date of experience: September 25, 2021
Norway
1 review
9 helpful votes
Follow Kenneth F.
Unfollow Kenneth F.
Send Message
Share Review
Report Review

NOT
November 6, 2016

Well, if you never had these type of issues before, here is another case! I didn´t recieve my order, did not get any answer on my e-mails, and of course did not get a refund!

Date of experience: November 6, 2016
India
1 review
0 helpful votes
Follow Syed Afifa Q.
Unfollow Syed Afifa Q.
Send Message
Share Review
Report Review

Happy customer
February 11, 2022

It was my first time shopping online for supplements. I gifted it to my brother, the quality is amazing. It's a win win. My suggestion you should totally go for it.

Date of experience: February 9, 2022
Lithuania
1 review
0 helpful votes
Follow Noelia J.
Unfollow Noelia J.
Send Message
Share Review
Report Review

I have been provided with amazing supplements, as well as I was receiving orders on time, same as my family members who have also been satisfied with their orders.

I truly recommend Nutriessential.

Date of experience: October 13, 2017
India
1 review
0 helpful votes
Follow Taylor B.
Unfollow Taylor B.
Send Message
Share Review
Report Review

Very good products across the board. Delivery always very good too. I have ordered some products from Pure Encapsulations and Douglas Labs. The quality of the products was good. Highly Recommended.

Date of experience: July 27, 2021
India
1 review
0 helpful votes
Follow Malia J.
Unfollow Malia J.
Send Message
Share Review
Report Review

I used the "Nutriessential" products, quality is too much good. My health problems are resolved. My digestion is good from last time and also my health is improved..

Date of experience: May 18, 2018
India
1 review
0 helpful votes
Follow Daniel F.
Unfollow Daniel F.
Send Message
Share Review
Report Review

Great service
May 8, 2019

The product was exactly as described, and the nutriessential service is really great as online ordering is very simple. Item was received on time and quality as expected.

Date of experience: May 8, 2019

Overview

Nutri Essential has a rating of 2.8 stars from 258 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nutri Essential most frequently mention credit card, tracking number and several times. Nutri Essential ranks 13th among Vitamins & Supplements sites.

service
125
value
121
shipping
125
returns
107
quality
105
This company does not typically respond to reviews