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Nutri Essential

How would you rate Nutri Essential?
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India
1 review
0 helpful votes
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Happy Customer!
February 16, 2022

The service provided my them is the best and quiet quick. The products are of best quality. The arrival of the product was fast and was delivered on time.

Date of experience: February 15, 2022
Lebanon
1 review
0 helpful votes
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Deliverys get on time as always have been a client after my mom, has been for years. Always with good service and great qualities with nutriessential.com.

Date of experience: December 7, 2017
India
1 review
0 helpful votes
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Easy to use
February 22, 2023

Could not find the product anywhere untill
I stumbled upon this website osm costumer service highly recommend to the people who wants to get high quality supplement

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
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I placed an order with nutriessential 1/15/22 and on 1/16/22 they stated the items were on backorder. I decided to wait for the items. By 1/23/22 I had not heard from them and decided to cancel the order. They replied it would be handled asap. One month later I received my credit card statement and noticed I had been charged and no refund. They sent the items anyway and at this point I have the items unopened and unwanted. Still not wanting to give me a full refund for a product I canceled one month prior. If they had canceled the order like I requested and refunded my money none of this would still be going on almost three months later. No integrity and no responsibility for their mistake not mine. They never answered any of their three phone numbers nor returned detailed messages. Also many emails with broken promises and the runaround. Very disappointed over such a petty thing. This is not a money issue but a moral issue. No accountability. The only thing I was finally offered was a 30% refund and to keep an unwanted product. I am not paying for their mistake, maybe if it was my mistake I would be more open to the offer.

Date of experience: March 31, 2022
Arizona
1 review
0 helpful votes
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SCAM ALERT
August 18, 2021

This is a fake/fraudulent website. They charged me for an order 1.5 months ago that they claim is backordered, however in the meantime they have lied about it shipping (never arrived), lied about providing me a refund for it (never got it), and have never sent me any confirmation of my order despite me asking repeatedly (never got an order number or receipt sent to me) They have stolen my funds and will not provide me proof of anything. DON'T ORDER FROM THIS COMPANY.

Date of experience: August 18, 2021
Israel
1 review
1 helpful vote
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Nutriesssentials sells "Out of stock" products
November 10, 2022

Nutriessentials received my order and payment.
The order status for 3 weeks is unfullfiled.
When contacting the company they state my order has shipped, but this was not true, I inquired again asking for a tracking number, again their reply was the order has shipped and wait at least 2 weeks, factually their reply was while the product was never in stock nor shipped.
I inquire again asking to canel my order, again, my request was ignored, again, Nutriesssentials claimed my order has been processed, but replying now that it is back ordered.
All communication with support was misleading, neglegent and deciving.
I have not received my order, nor a tracking number, neither a proper reply cancelling &refunding my order. Nutriessentials are not trustworth, or reliable, they sell products out of stock and leave the customer empty handed, ripped off, Nutrivitals support decieves the customer.

Date of experience: November 10, 2022
India
1 review
0 helpful votes
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Product Brand
August 13, 2018

I love to write a review for you... Your "Genestra" brand and "Pure encapsulation" brand have good products and you guys have lots of products on these brands.

Date of experience: August 13, 2018
Texas
1 review
1 helpful vote
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BEWARE! SCAM!
October 1, 2021

Ordered product on 7/9/21 and didn't receive any updates for 3 weeks. Sent email and they replied that they didn't have it and tried to force a different product on me. After several exchanges stating I wanted a refund and not some random product, they agreed to a refund and said 5-6 days. Waited 2 weeks and no refund. Emailed again and went through the exact same scenario... over and over. Email verbiage was very sketchy, constantly stating I was on a priority list, they would give me 10% off all future orders of $100 or more for my trouble (whoopie!), and even promising to send the product that same week after I stated I had not received my refund (I still haven't received a refund or the product & it's October 1st). They must do this A LOT because in one email they even requested the following (copied from our email exchange):
"We have canceled your order and proceeded with your refund request with the accounting department, the credit should reflect in your bank in 5 to 6 business days and less. Meanwhile kindly do not bad review or dispute us for any reason. We are sorry for any delay that happened and requesting you to cooperate."
I am now having to dispute through my bank to get my money back. DO NOT DO BUSINESS WITH THIS COMPANY! IT IS A SCAM!

Date of experience: October 1, 2021
Canada
1 review
8 helpful votes
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Order Not Received
August 31, 2020

Order shipped July 20th but haven't received. Requested tracking information
Multiple times without success. Lisa from Customer Support only provides excuses.
I would not recommend this company.

Date of experience: August 31, 2020
AE
1 review
1 helpful vote
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Cheating company take your money never reply
September 30, 2023

Already buying few stuff from them total 123$ + 109 now 1 months not deliver no return my money and no refund or reply

Date of experience: September 30, 2023
mogai j. Nutri Essential Rep
over a year old

Our system shows your order 47279, which included Pea Protein Vanilla Toffee x 1,
Beta Alanine Powder x 1, has been successfully delivered on october 5. The USPS tracking ID CJ150157012US was provided for your reference.

Australia
1 review
1 helpful vote
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Nutriessential is a scam
November 8, 2022

This is a Scam, you will never get your products or a response.
Facebook page as comments are turned off

Date of experience: November 8, 2022
California
1 review
4 helpful votes
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This website is fake
September 12, 2021

This place is a scam website that will take your money and never deliver your product or answer you emails for a return. Don't buy from them!

Date of experience: September 12, 2021
mogai j. Nutri Essential Rep
over a year old

This product has been in Back order from manufacturing that is the reason we have not sent it yet, but in any case we have refunded u for the product. We do appreciate if u remover your comment.

India
1 review
0 helpful votes
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Best quality product
April 27, 2019

The product quality is very best as i am using Seroyal and Genestra, getting all the way from nutriessential. I would love to recommend this site, as the service is very fast with best products.

Date of experience: April 25, 2019
Pennsylvania
1 review
3 helpful votes
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I ordered a product in June. It's the end of December and still no product. No one has returned my calls or emails. Sketchy company

Date of experience: December 28, 2021
Canada
1 review
0 helpful votes
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Scam site?
February 17, 2023

Paid for shipping and they sent shipping due/COD.

Over paid by double due to misleading Terms of Service.

Avoid, their business model is unethical.

Date of experience: February 17, 2023
Canada
1 review
8 helpful votes
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DO NOT ORDER
November 13, 2020

I've been waiting for a refund for weeks and no one is answering the phone OR emails. Terrible company. Buyer beware!

Date of experience: November 13, 2020
India
1 review
0 helpful votes
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Happy customer
April 30, 2021

Ordered my products on Tuesday of this week and it came today Thursday with free shipping. Happy with the shopping

Date of experience: April 29, 2021
Spain
2 reviews
1 helpful vote
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Great company
October 7, 2015

Great customer service and very competitive pricing! Try to enter code: VIP to get additional discount at their checkout page

Date of experience: October 7, 2015
India
1 review
0 helpful votes
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Satisfied customer
July 4, 2021

The most satisfactory point for me is that i can get products of high quality. Highly recommended. Go for it

Date of experience: July 4, 2021
Canada
1 review
1 helpful vote
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I would give a zero
October 5, 2023

I order a detox kit back on May 30/2023 I have yet to recieve it. I have tried contacting this company at least 5 times with no reply. I recieved correspondence on July 11th telling me that the delay was due to the kit being backorder, funny thing is then on Aug 2/2023 they send me a tracking number, and when you review that tracking number the "apparent package" was in transit on July 6th? So the 11th it is back ordered yet they sent it on July 6th, ODD how that is possible. The "apparent package" has been sitting at Lehigh Acres, Fl ******* ever since. Fast forward to today Oct 5th STILL NO KIT, NO REFUND NOTHING. I am warning anyone dealing with this place to think long and hard if you really want to purchase anything from them.

Date of experience: October 5, 2023

Overview

Nutri Essential has a rating of 2.8 stars from 258 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nutri Essential most frequently mention credit card, tracking number and several times. Nutri Essential ranks 13th among Vitamins & Supplements sites.

service
125
value
121
shipping
125
returns
107
quality
105
This company does not typically respond to reviews