Nutri Essential

Due to many health issues I've chosen to go the natural route with my Health care. Nutriessential has provided me with all the supplements my naturopathic Dr. has prescribed, in addition she suggested this company which was comforting to me knowing it got her seal of approval for top of the line products.

I am a regular user of the UltraInflamX Plus 360 (Mango Flavor, 30 servings). I always buy from NutriEssential as they have the best products for the best prices and the best service! Makes my shopping experience extremely pleasant. Well done!

Terrible customer service! Do not try to buy anything from this site! I ordered, they took my payment and went radio silent for a month. No payment confirmation email or tracking info at all. I made many attempts to call and it just goes straight to voicemail. Then I contacted them via email, it tells you at this time you will get a response in 24 hours. I didn't hear anything for almost a week! When they finally did contact me in their email that told me not to write a bad review! Who are these people? Avoid at all costs!

''I am very glad that a website like this exists. It is my one stop shop for everything related to my health and well-being. The variety ensures that I can always find exactly the right things for me. I Have been ordering products of Boiron, Pure Encapsulations, Jarrow Formulas, Health Concerns from Nutriessential.com for several years. It always arrives promptly. Loved having the coupon and that if you order in bulk, you get free shipping."

On December 6th I place an order for 6 products

The order is shipped on December 14

The order is inspected by customs at destination on December 27

The order is delivered on January 16

When I receive the order, only 4 products arrived (I was never notified of this situation)

To date, January 18, they have not yet refunded my money for the 2 unpaid products.

I have ordered here for several times and I can say that the supplements are of a good quality first. And second, I never had issues with delivery. The parcel comes in time and very fast.

I ordered one month ago and still haven't received anything. They said they payed 40$ to track my order, but I am quite sure they didn't even send it. One week ago they asked to be patient and they will send me info regarding the order. No info of course.

I am so grateful for the impeccable follow up upon any order that arrives within days. I always get my order fast and free shipping seals the deal. They are an excellent company with customer service that reaches excellence! Their products are the best and they have everything I need and more!

I have ordered some Multivitamins and received in excellent condition. Very well packaged in a box that fit them well. Excellent product which I have used for a long time, but cannot always get locally. Items we bought were less expensive that buying local with a 10% discount. Therefore, I'm happy to have a source where I can order them. Ordering was easy, and Nutriessential kept well in touch and responded quickly. Will buy again! Thanks!

Absolutely outraged by the customer service, the lack of communication, and the lacking sense of trust with this company! I had placed an order weeks ago. I received no confirmation of my order being worked on, no tracking information, or really anything from this company! I reached out on NUMEROUS occasions via phone call and email, even on their social media! I'm appalled at the quality of service this company provides. I have now on multiple attempts, requested a refund as I'm exhausted with receiving communication back. I'm hoping to not have to take this matter into any form of litigations.

I ordered a 90 tablet bottle of a dietary supplement from the company's website but received only a 30 tablet supply. I contacted the company via voice mail and chat box. Within one hour I received an email explaining that the manufacturer no longer provides 90 tablet bottles, just 30 tablet. The company shipped three 30 tablet bottles to match my original 90 tablet order that same day. Minus one for having a discontinued supply of the product on their website, plus 4 for service recovery. I will order from them again in the future.

I have placed a few orders during last 3 yrs. I have never had any issues with the quality or service but have never had to contact customer service. Always very easy transactions. They have a good selection of supplements that can't be found anywhere else.

Products are wonderful. I had an issue receiving my order... due to it being on back order. I contacted customer support and they offered me options to get something similar. I chose to wait on the particular product that I had ordered. Once I was notified that it had shipped... it seemed forever. I contacted customer service... they investigated... and stayed on it in order to find it... and the tracking information showed that the order had been lost by USPS. Customer Service did not rest until they got my order to me. They were wonderful. I will order again... and again...

I have ordered pills at Nutriessential 3 months ago to Canada and they never arrived. It is a scam!

I have messaged them so many times but they were not helpful at all. They told me they paid additional money for tracking information but next they said they do not have any tracking information. They always say "be patient, we are helping you with your problem" but they do not! They lied to me so many times now. I am sure I will never receive my order and I paid lots of money. I kindly asked them for a refund several times but they ignored it. It suddenly says "fulfilled" in my oder summary now, even though it was not delivered! Please do not order at this website! I am so disappointed and the service was not helpful at all. It is a scam!

Please look at all the 1 star reviews!

This company has given me my worst-ever experience of buying online. They took an order and promised to ship at a certain date. I never heard from them again until I contacted them to find out why the order was not delivered as promised. They came up with several excuses about a "system maintenance" issue that prevented them from tracking the package. Then, six days after the promised delvery date, they came up with the truth: they were out of stock of the product. I have been asking for a full refund for five days now, with no reaction at all.

I ordered five bottles of a supplement. They responded stating that they were on back order. I requested a refund. They somehow found three of the five bottles ordered and shipped them instead of providing the requested refund.They said they'd send the other two once in stock. Fast forward several months and I contact them again requesting a refund for the other two bottles. They responded saying it's been too long to refund and that they will send me the remaining two bottles instead. They clearly were neither going to send me the other two bottles that I paid for nor provide a refund without me getting in contact with them again (and our email chain was already extensive). The bottom line is that this company shouldn't take orders for inventory they don't have and then give the customer a challenging time about refunds and offering broken promises of future shipment of out of stock items.