Products are wonderful. I had an issue receiving my order... due to it being on back order. I contacted customer support and they offered me options to get something similar. I chose to wait on the particular product that I had ordered. Once I was notified that it had shipped... it seemed forever. I contacted customer service... they investigated... and stayed on it in order to find it... and the tracking information showed that the order had been lost by USPS. Customer Service did not rest until they got my order to me. They were wonderful. I will order again... and again...