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This company has given me my worst-ever experience of buying online. They took an order and promised to ship at a certain date. I never heard from them again until I contacted them to find out why the order was not delivered as promised. They came up with several excuses about a "system maintenance" issue that prevented them from tracking the package. Then, six days after the promised delvery date, they came up with the truth: they were out of stock of the product. I have been asking for a full refund for five days now, with no reaction at all.
Patricio L.'s review of Nutri Essential earned 3 Very Helpful votes
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I ordered some Wobenzyme N, waited and never received so I reached out and was told they won't be...
It was very difficult to track my order. The USPS tracking number never shows any information....
Patricio not sure if you are a customer or a competitor who trying to tarnish our image since we have mostly positive reviews. We have been in business for over 16 years now and have over 150,000 customers with very high retention rates. We also include backorder products in our shipping policy the following statement in our website: Some popular products can become on back-order the day we try to place them with manufacture so we will reserve them for you and once they become available you will be a priority in the waiting list to receive them and it will be shipped directly to you from the manufacture or their main distributor with expedite shipping. However anytime you wish not to wait for them then please notify us and we can cancel your order immediately and credit back your account.