Nutri Essential

I found this site when I was looking for a supplement that was/is currently hard to find because of it's immune support properties. So, when it showed that one of these products were in stock, I ordered several. After waiting several weeks without receiving anything or any emails from them, I sent them an email. Two days later I got a response that the product was on back order and would be coming in the end of the month (Oct.) and shipped in order of orders received. Towards the end of Nov., still nothing, I sent them another email, this time i haven't gotten a response. I also made the mistake of placing another order with them that day that hasn't come. They also have billed me for products that I haven't received. I sent them another letter today, who knows if they'll respond?

Nutriessential has been my site of choice for my probiotics for many years! Their prices are fair and they always have a bit of a discount code you can use (every little bit helps :) The products I order get to me super fast and with ice packs (if needed). Tracking and customer service are also good!

I placed a pretty large order and received it. It finally all came in. My patrons came for their appointments and were muscle tested for the specific items ordered for them. Only 1 of the clients was totally compatible with what was ordered for them. So about half the order is waiting on a call to help through the process of sending back.
I marvel when ther is always someone ready tontake ones money, but no concern for helping out when there are issues concerning returns.
I also was notified by Health Concerns that Phellistatin is now available and wanted to get that in exchange for some of these items that are not compatible with my clients. And I am not sure why as I muscle test strong for the ones I need and have 2 clients that muscle test strong, while the rest do not and it is harder on the body to take something not compatible as taking nothing at all for the issues.
None of the containers have been opened or had the plastic seal broken as opening is not necessary for muscle testing so I would like to get this cleared up and I have them in a container awaiting a resentative to help me reverse this process.
I hope you are a company that is there in the good times and bad.
I left a very detailed item list and explanation of what I could not use and it would then show what was kept.
So I would appreciate a call as soon as possible as I am leaving town for 2 weeks late this afternoon.
Thank you for you time and all your help.

They sent me a refund. I must still say I unfortunately would not buy from them as it took them 3 business days to respond to my initial inquiry.

When you purchase something online- you expect to be at some certain guidelines established to be a decent amount of service. Unfortunately, it seems to be less and less the case today with many businesses. We ordered a very common supplement that we have ordered on another website. WE thought it would be no big deal to order it on this website even though it was not one I was familiar with currently. We purchased it on 2/17 and our credit card was charged the next day. However, we never have received the product and it is March 15th which no update. I inquired a week ago through their email and also through their own website contact form and told them if it is not even processed cancel the order. We had no response.

We have not heard anything about shipping except for the picture I will put down below which asks you to download an app to track your shipping- but it looks it has not been shipped (even though they charged the account). I assume they are selling your information to another 3 rd party so you can track your package that is their responsibility. I wish this could be not as common as it seems to be getting and seems to be at the least poor customer service and at the most - fraud with taking your money and no product received. I understand that things may take a couple of weeks but after a month an ignoring our efforts to follow up-- is there a problem?

I do appreciate this site for its ability to give honest comments and reviews of when this happens to share with consumers to beware of sites like these. I wish I would have checked more on this because I may be next writing the BBB. What a pain but I think as consumers we have a responsibility to keep businesses accountable especially if they are holding or taking money out of our account without giving or sending our products out! We used to call it stealing! LOL ;) So just be aware of your money and how you buy on this site.

UPDATE: After I wrote this review, I did receive an email that they were sending my product and apologized that it was on backorder. I did ADD two stars for the service for the expedited shipping at no cost and their response. However, I did take off stars for the fact I did not receive a response until I wrote a review and that they did not respond to my emails for weeks after I complained and asked them to cancel. I did get the product elsewhere so I now have extra. I do give credit for them trying to help and apologize. I did want to update this review accordingly because I do believe we need to be honest and give second chances. Thank you for my product and if you would like to give them a chance- I would make sure they have your product in stock before paying for it. It seems there may be a problem with this and the customer service 1) not answering emails and 2) only have an answering machine with their number. :)

Without a doubt, Nutriessential is a game changer. Their supplements are of the highest quality, and their supplement line meets a variety of health requirements. Customer service is also excellent. Everyone I spoke to was so kind and helpful when I had trouble with my order. And I've noticed a significant increase in my energy and overall wellness since using their products! I wholeheartedly recommend Nutriessential to anyone looking for effective, high quality supplements.

Have had the most horrible experience with this company. First I didn't receive any shipping details re my order. After emailing them on the daily basis I finally manage to get the shipping details. After that it's been weeks and I still havnt received my order till now. It's going to be a month. I order a lot of supplements from other websites which are promptly shipped and delivered I shall never order anything from this company again

Placed an order on Nov 20, got an email stating my order had shipped November 23, I sent an email Nov 27 asking for a tracking number, then called and emailed again Nov 28, I received a response back November 29 stating a tracking number would be provided soon buts it's now December 8 and still no tracking number.
Ill be initiating a credit card charge back if I don't get an update with the next couple of days.

I bought and payed a number of dietary supplements and they were supposed to ship my order.
After more than 1 month nothing were delivered to my address nor they want to refund me.
No replacement possible.
It's a fraud
Pay attention with this company

The order arrived much sooner than expected and I was messaged about its progress every step of the way. It is a quality product--SPM Active -- at a lower price than elsewhere. I wondered if this company was promising more than it could deliver, but my experience was great!

I was very pleasantly surprised to find some high end supplement brands like Noe Sports, Quicksilver Scientific on this website and they were cheaper here than anywhere else. Wonderful experience and I plan to continue using Nutriessential.com. Speedy quick delivery and nice packaging. The free shipping and frequent discount codes are a huge added bonus too!

NutriEssential.com provides a great online shopping experience, top-notch customer service, and a range of quality products, making it a go-to destination for those looking to enhance their well-being through herbal supplements. Also shipping times were good and I can't complain.

Scam company! Florida address listed in website is fake! I made an order for $242 on 1st May. It is now 4th November 6 months later and I never received the item. I chased repeatedly and received a vague sentence at 2 months "check with local customs" with no tracking or ID or information on how to do so. I was then ignored until I started leaving negative feedback. I now receive vague sentences refusing to issue a refund. Cannot find any company registration details to report them. They are a scam outfit - search reviews https://g.co/kgs/wGsi5m such as these -also attached - stealing money from many people - suspected to be in India. I have no money and to lose this with no recourse is devastating

Will not answer phone, emails, they will take your money. Now I must call my credit card company what other option am I left with. Do not make the same mistake I did.
Update: they did refund my money, after emailing them I was filing a complaint with the bbb and would be leaving reviews all over the internet, the product I purchased still shows it's available on the website when it clearly is not and hasn't been for some time. They also called me several times asking me to remove this review and had several excuses as to why they never delivered the product or refunded my money. The person handling my order no longer works there/they didn't have my email address. I am just thankful I did get my money back.

The experience with Nutriessential is positive as it is one of the few websites where you can get every supplement which are required for the healthy life. I appreciate that they have a vast amount of products and choices.