The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
I ordered from this boutique on the web before, I like everything, my clothes are great. Shipping took about two weeks. I recently ordered from there again and I hope the clothing and shipping get better and better.
Love your site. This is order#4 and I'm patiently waiting for #1 order to make it across the pond and into the desert!
Love your site. This is order#4 and I'm patiently waiting for #1 order to make it across the pond and into the desert!
This site is a scam. I'd spent about $200 on clothing and it came two months later only I couldn't recognize the clothing. It was bags of rags that looked nothing like my ACTUAL authorized purchase. Then I had to pay over $100 to return to China and they GHOSTED me about a refund. No money back. FULL ON SCAM. BUYER BEWARE.
The clothes are of low quality for the most part. If the size is not correct you have to send to China to exchange or they will offer you a 15% refund to keep the clothes and make alterations. Out of 12 items ordered 2 fit correctly and the others were not as described or pictured. Suggest reading everything carefully.
I ordered a beautiful dress from the picture and they sent me a cheap plastic copy of the dress I picked.
In this website there is a lot of variety and beautiful clothes. The online support service is very friendly and I am very happy shopping here. One of my orders arrived after 13 days, the other arrived in less than 10 days, but it says 15-25 business days, so I was warned.
I wrote a review about this company a week ago and gave them one star. They did contact me and asked me to take down my review and give them 5 stars and they would give me 30% off my items. I don't want these items. One dress is umbrella material and so thin, so disgusting. The quality on the rest of the dresses is really poor. I would never wear them. The colors aren't the same as what it shows on their website. Just terrible. And a course this is my 1st time using them. The company is located in China. I saw their return policy and I was a little concern. But I looked at reviews and thought I would give them a chance. I had no idea the merchandise would be this bad. You cannot post a review on their site. So, I would Presume all the reviews on their site are fake. My next step is to contact my credit card company and dispute all the charges. DO YOURSELF A FAVOR. DO NOT ORDER FROM THIS COMPANY.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
I never got all of my shipment and it was NOT SHIPPED IN 2 DAYS which is what they were advertising. When I had Pay pal involved they answered questions but it seem like you order with Noracora ( and maybe that's when they ship their invoice to where ever the merchandise comes from. Then once they submit to whomever, they cannot tell you anything. Upon receipt of partial order most items did not fit. I contacted them over 10 times to contact me about shipping and a refund-NO RESPONSE. I will now be DONATING the items I did get since they are not responding. The cute clothes at cheap prices were attractive. Remember the old saying? You get what you paid for.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!
I bought a perfect dress on this website. I hate having to guess the size even after searching for reviews. It's a fantastic length for me, even being tall. It is incredibly soft and comfortable. The pockets are deep and I didn't bother to put my cell phone in them. So far it has stayed after 2 washes on delicate clothes and hung to dry.
I have ordered a lot of clothes, most of the weekends I buy online here! I would like a better selection of underwear, since it is difficult to find, I am still in love with all the clothes I have bought here!
Definitely great prices. Good quality. Great selection.
I was very satisfied with my long dress. I also liked the jeans, they looked great on me! It's such a nice website with a fun attitude.
The checkout process flips back and forth to paypal too many times. Loading time drags on pages.
The checkout process flips back and forth to paypal too many times. Loading time drags on pages.
It was entirely that I needed it. I had a small delay with the delivery, two more days, in any case, it was not a problem. With all my clothes I am especially happy.
This website is huge. I never thought about buying from this online boutique because I was reluctant to shop online. They have a great selection of women's dresses and outfits, a wide variety of styles, shirts, skirts, pants, etc.
I love your clothes, excited to read my order in person, and wear proudly,
Thanks
I love your clothes, excited to read my order in person, and wear proudly,
Thanks
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!