The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
I looked at many different types of boots from many different online stores and websites. The quality of the boots in this store was instantly apparent when I saw it. Shopping with this website is a very satisfying experience for me. And my boots are absolutely beautiful! I will definitely order again.
I was so glad to receive the shoes in time to give to my daughter for her birthday coming up! They look great.
Still out my $200 plus another $75 for shipping back to China. The said they would give me back 1/2 my refund. IF I change my bad review. This is from 9/2020. My return is still stuck in customs. Now it's 4/2021. Still no refund even though I followed the very detailed return instructions to the letter. Very low quality clothes. DO NOT BUY!
Item was easy to order. I never received confirmation from NoraCora I only knew I had placed an order because site jabber email came moments later asking me to confirm receipt of order. Moments. Confirm receipt... I got a tracking # weeks later but no carrier information so tracking # was worthless. Two attempts to request carrier information promised response in 48 hours went unanswered.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
One T-shirt was the wrong size. I was sent a SMALL instead of an XXLG. No to worry. I will keep it and give it to my daughter which it should fit perfectly. Overall, I'm very pleased with my order and plan to do some more shopping.
The best choice for modern style dresses. Fast shipping with efficient service. At the right price, I will order a long dress with them again, I hope it is just as good.
In this internet clothing store I found excellent products and excellent customer service, as I had never seen before in another online store. I love being a customer here.
OK but editing order in order to delete items was difficult! The items were reasonably priced and good quality merchandise!
OK but editing order in order to delete items was difficult! The items were reasonably priced and good quality merchandise!
OK but editing order in order to delete items was difficult!
Happy with the sweater! Versatile! Goes with many other colors! Bought a larger size to accommodate addnl sweater or blouse. Worked perfectly!
The auto fill is disturbing but everything else is ok
The auto fill is disturbing but everything else is ok
Very. Misrepresented, I would not wear it anywhere.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!
Great selection hopefully items will be great as well
I bought a dress for the summer. Material is great dress is pretty with wonderful colors. I'm happy with my purchase. Wish it didn't take so long to get but I know right now mail is really slow
The online boutique has a beautiful page, it is incredibly easy to find discounts and promotions on any style of clothing! I have already received many compliments on my new dress purchased here. Thanks, I'll be back.
I followed the size chart and some of the shirts were too small. Also, it seems to take a very long time for the orders to process, ship, and arrive. Otherwise, I love the choices.
I followed the size chart and some of the shirts were too small. Also, it seems to take a very long time for the orders to process, ship, and arrive. Otherwise, I love the choices.
Ended up paying an unknown $23.99 processing fee! Free shipping?! Quality of shirts were poor, ironed on applique not even, threads missing! Sorry, will never buy here again! Clothing very small in size! If you place an order you should order up at least one size! I like my sweatshirts loose, so I regularly order a large in shirts, so ordered an xxl, still tight! Not a happy shopper!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
After my query, you`ve enjoyed free shipping. We didn`t charge you shipping fee.
However, we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Was good, but my phone kept going back to other items not ordered, when trying to keep shopping, so I just went to the check out. I will look again another time.
IWhen I text about a problem I never get a response I need to return something. I need a return address. I received 3 of the same item. Please respond
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. Your order was fully refunded. And the refund has been already returned to you. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!
When I text about a problem I never get a response
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. For now we can only process refund after your returned items are received. Hope for your understanding.
We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply. You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!