The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
Please know that the items are being shipped from China and the cost to return any item that doesn't fit is astronomical to the point where you won't do it. I had three items in my order that were too small and the cost to return them was going to be $60, so I'm stuck with clothes that don't fit. They offered a 25 percent refund to keep the items. I will never order from China again and would not have this time, had I known that the items were coming from there.
Terrific prices! But you get what you pay for... beware & see above. Also order took almost a month to be delivered.
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We found that your order was successfully delivered on April 6, April 10 and April 15, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
I ordered over $150 of clothing from Noracora and received part of my order today. Everything I purchased said it was made of cotton but it's not. ALL the items I received are 100% polyester which I cannot wear. Talk about false advertising! The other jacket I ordered was declared as a wool blend sweater but it is also 100% polyester. The sweater that they sent me is nothing like what was depicted on their web page. The web picture shows the sweater as an actual knit sweater that has raised flowers, Etc. I have attached a picture below so you can see it's just a pattern imprinted on polyester.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
However, the reference number in your comment is incorrect. We tried to you contact you by message, but we didn`t hear anything back from you.
Would you mind providing us with your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Save your money and your time. This is the WORST clothing site on the Internet. The shoes I purchased were paper, rather than the suede of the online picture, and were damaged with spots on the top. You can only return them to China. YOU have to pay postage, which is about 1/2 the price of the shoes. The money will not be refunded to you until the package has been received, which, given the way the postal service works, may be several weeks or never. You can keep the item and get 15% of the purchase price back. On a $30 pair of shoes, that would be $4.50 What a deal. You will be bombarded with emails. Want to unsubscribe? The instructions are in Chinese. NEVER EVER do business with these people.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!
I hope when you order from Noracora you get what you want, because there is no customer service number, only automated email responses and they are of no help! You will get stuck paying for return shipping and their shipping is expensive! I would not order from them again! Best of luck!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Real people write to you to help you. Wonderful online boutique with beautiful and fashionable clothes.
My new dress looks stunning, the fabric look is beautiful. The vibrant colors are amazing. It looks much better actually than the images on the website. The service was second to none.
It took 4 weeks and I did receive them yesterday. Noracora was good about updates on shipping so I knew they were coming, Disappointed in these as they do not have any arch support at all.
It took 4 weeks and I did receive them yesterday. Noracora was good about updates on shipping so I knew they were coming, Disappointed in these as they do not have any arch support at all.
Unsure due to reviews
Very upset, still waiting on a $250 dollar order. Zero satisfaction.
The fabric of the pants is of good quality, no matter how much you stretch it is not transparent. It has two comfortable front pockets to store things.
My dress is the same that I saw in the photos on this website, it is of good quality, with a double and wide waistband that in turn contains an elastic that does not seem to bother. The print is as shown in the picture, very cheerful and current, the fabric thick enough not to be transparent.
I ordered my 1 dress and another for my friend. They shipped the product on time. When we opened it, we saw that the product is the same as the online pictures. Excellent client service. Amazing collection. I will order here again and again. Thank you
Shopping is always easy. Returns are not.
I am returning two pairs of pants - I would like to exchange them for a different size. That was not an option.
I only received partial order. Still waiting for the entire order.
I love this store and the shopping experience everything was easy to find and if I had any trouble with my order you all contact me right away.
I love this store and the shopping experience everything was easy to find and if I had any trouble with my order you all contact me right away.
I love this store and the shopping experience..
For starters, I had to spend too much time shopping on the site to find items that are compatible with AfterPay. I finally got the items ordered and was excited about my selections; linens, cool cottons and some great colors. I was very disappointed in the quality of the merchandise, as well as the inaccuracy of the descriptions. Items described as linen were not linen or any natural fabric at all; they were cheap poly-blends that are noticeably cheap. The sweater dress I purchased was actually cheap felt that I have used in the past to make arts and crafts projects and did not have the fringe hem as pictured. Most of these items, when you get them are NOT as pictured; you should know this BEFORE buying. The color or print will be the same, but the fabric, quality and cut of the item will be way off.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!
I have to spend too much time shopping on your site to find items that are compatible with AfterPay.
I have been shopping at this online boutique for a long time and I was never disappointed. Express shipping, quick answers to any questions and quality clothing.
The clothes have excellent cuts and patterns. The website is wonderful when it comes to returns of wrong size if necessary. I love my dress, I will definitely buy more in the future.
I ordered my items on Feb 28,2021 and received the last items April 9,2021. Sorry I cannot say the wait was worth it. Of the 7 items I ordered only 2 are worth keeping - a pair of pants and a pair of sandals.
The other items do not fit according to any size table I know and the material used is flimsy and cheap.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Great selection of clothes. This is my first order so we will see.
Pink dress I ordered was too big. But they quickly offered to refund my purchase price. Good customer service.
The pink dress is HUGE and not made of the material it was shown. HORRIBLE representation
My daughter loves her new jacket bought here. It looked better than I expected. You get nothing but complaints when you take her to school.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!