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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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My only concern is when I pay for expedited shipping I expect it to arrive within that time frame otherwise the money should be refunded because the service that I requested was not fulfilled.
My only concern is when I pay for expedited shipping I expect if to arrive with
I love this website, great clothes and incredible prices! They have so many different options online! They have great accessories!
Do not order from Noracora. The sizing is terrible. Some items are three sizes too big or three sizes too small. The materials can be ok and some very poor. Items not as pictured, the photos look amazing. Very disappointing. Its almost impossible to return or exchange.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy to place order Took way too long to receive merchandise was cheaply made cannot use what I ordered so will never order from this company again
Sorry to hear that the product does not meet your expectations.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Fast and easy. Everything came quickly. The style and fabric was better than expected. Fits great. Doing all my clothes shopping through noracora from now. Prices were excellent. Would have been much more expensive had I shopped in the store. I work 60 hrs a week and need a place I can trust. This is it.
I ordered 4 items. I liked one but the 3 other items fit me poorly, had some sewing mistakes and the material was "plasticky'. I tried to return them but was told it would be difficult and expensive so therefore not recommended and offered a discount instead. Now I have 3 clothing items I need to donate. Will not buy anything again.
After a long and annoying issue over a shirt Nora Cora sent me in the wrong size as the wrong size shirt was in the wrong package so really not a mistake they could of clearly seen, they said if I edit my review they will send the shirt I wanted in the correct size, so this is my review edited. Everything else I ordered was good. Updated after receiving the new shirt after all the trouble I-had getting it, did not fit. XL is a medium in Canadian sizing.
Thank you for your feedback and sorry for any inconvenience caused.
Could you please provide the order number like HBPT007xxxx?
We reply emails within 24 hours. Please double check your spam emails if you emailed us but did not get a reply.
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It was not to good and i was not pleased with my order
Great selection! Delivery was a little slow, but I've received everything at the end.
I had to wait longer than prior purchases BUT the quality - sizing- everything will keep me buying from here. I love love love everything! Very happy customer. Thank you.
I will agree the prices are amazing which is what grabbed my attention. But I can see now the kinds of fabrics looked and seemed different than the pictures and quality at best is horrible. I've also only received 3 of the 4 items as yet with no refund in site.
I would never buy anything from this website again and I'll make sure my friends know about the fake clothes you all try to sell!
This is a new website for me. I'm hoping the items I ordered are true to size.
It's my first time buying clothes here! I love the clothes on this website, the quality and variety it has, and I'm very happy. And my order has arrived. Thank you
I ordered 6 pairs of sneakers/sandals in a size US-6 and they sent me the wrong size for ALL 6 pairs. When I emailed them to let them know, they offered me a 15% refund if I kept the shoes. I spent $125 for the shoes, why would I accept 15% refund = $18.75... Are you kidding me! When I refused the 15%, they asked me to return them at my expense. If it was my mistake, I would understand. But this was their mistake, they sent ALL the shoes in the wrong size. I shop a lot online and this has to be the WORST I have ever dealt with. I will never shop here again. And since it's coming from China, my order took 1 month to receive. It's hard to track and there is no phone # so you can't speak with anyone, everything is by email and they take looong to get back to you. Worst online shopping experience ever!
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shipping prices are too high, I need to return shoes, too small.
No one has addressed my questions about returning them,
Sorry for any inconvenience caused.
Per checking, we have sent you an email 12 days ago. Please double check the spam emails.
We've justnow sent a 2nd email. Hope this time it finds you well.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great choices, in photos only. It arrived within 3 weeks but the quality of the material is very poor and all 3 items I ordered are very thin and require I wear a slip or camisole underneath. Disappointed and will not order from here again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great choices, hopefully it arrives looking like what I ordered and fits
The dress was not as pictured, material was not as expected
Too many selections are out of stock. I like what I ordered and it is fun to browse your site, but I find that the size parameters vary wildly. Thank you for including the dimensions of each size of each item on the viewing screen. It is very helpful.
Very difficult to search items and long loading time
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
However, after inspection, we have responded to your inquiry in emails on June 15 and private messages on May 23, but we have not received any reply from you.
Have you not received any mail from us? Maybe you can check the spam mailbox.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very difficult to search items and long loading time
I placed an order 1 month ago and still haven't receive my package. When you contact the customer services they just tell you to wait patiently! This is not acceptable.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry for the delay and thank you very much for your patience in waiting.
By checking, your order (the remaining items) is still in transit. Sometimes the package may be a little delayed due to an unexpected reason.
Sorry that the delivery time, which depends on the transport efficiency of the logistics company. But we will urge the logistics provider to transport the package for you as soon as possible.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
All good, easy to navigate site, good postage speed from China and nice fitting clothes
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Sorry for any inconvenience caused.
Total time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Express shipping: 5-7 business days
So for express, it takes also 5+7=12 business days to deliver.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!