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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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No problems finding something nice! The sizes are at least one size smaller than the other companies I deal with! I ordered over a dozen things and couldn't use one.
The entire online purchase process was perfect, without any problem. I had to make a size change and it was very easy. I will send an email saying that it would take me a while to respond, but I think it was only a couple of days and the whole process of change was not more than two weeks.
We'll see if I receive what I chose I will be very happy. I was confused.
We'll see if I receive what I chose I will be very happy
I saw many negative reviews, but decided to order anyway. I knew it would take at least a month to receive the items, so I accounted for the delay. I was very happy with the items I ordered. So much so, that I will continue to place orders from Noracora.
This site needs to be SHUT DOWN - they are a fraudulent Company from China and the only reason they have a less than zero rating is because the only way they will refund your money is if you take down your poor review of your experience with them on this site! There are NUMEROUS e-mails back and forth on Sitejabber between myself and NoraCora and they have also been e-mailing my personal e-mail - they do not give you a refund because it costs hundreds of dollars to send their fake, plastic products back to China and if you look closely, notice they do not post a return shipping address and will give you the runaround about where to return their goods. They have sent me numerous emails trying to negotiate a refund and started at 15% of my purchase price, then 40% of my purchase price, then finally 60% of my purchase price and then when I finally accepted the 60% refund, they want to try to bribe me again saying that they will only refund 60% to me if I remove my poor review from Sitejabber! I am attaching below the e-mail they sent to my personal e-mail address!
Hi Julie Dorminey,
HBPT*******
Sorry again, if you have remove the feedback from SiteJabber now? We only can offer the 60% refund after you remove it, thanks.
For more information on your order, please contact *******@noracora.com
Many thanks for your patience and I hope you enjoy shopping with us!
Best regards,
Merry
NORACORA
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I am not always satisfied with the quality of clothes items but for the price I guess they're basically "throw aways" at the end of a season.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us.
We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I am not always satisfied with the quality of clothes items but for the price I guess they're basically "throw aways" at the end of a season.
I don't know why I keep ordering from these cheap Facebook clothing sites. I received my order of 4 plus size shirts. All too small even tho I ordered a size larger than I usually wear. Fabric is cheap, thin, and if the body of the shirt fit me, then the arms were too tight. The proportions were all wrong. Save your money. The clothes are made all wrong.
Sorry to hear that the product does not meet your expectations.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
One of the item was sized badly and the cotton polyester was most stiff polyester that I dislike. When cotton was first in the list and the photo showed it draping nicely on the model I expected it to fit and drape nicely
Sorry to hear that the product does not meet your expectations.
We have been paying attention to the fabric issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Order was easy. I hope products turn out yo be as they are presented.
Typical Chinese (cheap) product. They sent me the wrong items. Perhaps they hire blind people to ship? Ugly, cheap clothes. Don't waste your money. This is why Americans HATE Chinese products, because they are CRAP! PS this company used to be called Joyforce. I'm sure they changed the name because of all of the complaints,
Sorry to hear that the product does not meet your expectations.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Nice items and easy process to purchase. Good prices
This was the first time, I have placed an order. I am picky with clothes materials and after reviewing the quality on the materials of each item I have purchased sounded appealing to me. I look forward to my purchase.
This was the first time, I have placed an order. I am picky with clothes materials and after reviewing the quality on the materials of each item I have purchased sounded appealing to me. I look forward to my purchase.
Love it! The prices are amazing. Love all the different styles and sizes they offer. You can find something for anyone for anyday.
Love it! The prices are amazing. Love all the different styles and sizes they offer. You can find something for anyone for anyday.
I'm disappointed with the colours of the product. They looked nothing like their pictures.
I'll see when my product gets here. I've never ordered from noracora before
Was satisfied with most of the products but a couple of them looked so much better in the pictures
I bought 5 what I believed were "cotton" and "cotton blend" dresses from NO-racora.
They are the cheapest, ugliest pieces of garbage I have ever seen in my life.
I wouldn't use this crap as a tablecloth. I can't imagine my grandmother agreeing to wear them and I would be embarrassed to be seen with her if she put one of these Halloween costumes on.
The clothes are NOTHING like what they appear to be in the photos.
The materials is substandard. I have NO IDEA what it is.
This company is SCAMMING the public.
Keep your money, save your time, warn everyone.
Even though NO-racora is in Ontario- they DEMAND that you pay the cost of shipping these Halloween Costumes to China
Also have BLOCKED me from making a REVIEW at the site, which will be added to the law suit.
I am suing them for false advertising & am looking at a Class Action
I am trying to upload the Order list but it is not being linked
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I needed a shirt to get back to work after quarantine so I bought several from this website. I found the perfect page.
Every item I've purchased has looked exactly like it does on the models! True
Every item I've purchased has looked exactly like it does on the models!
First time buying clothing on-line. After placing the order, I noticed the shipping address was wrong. I opened an online chat, told them the problem and gave the correct address, same as Paypal has it. Usually, the shipping address comes directly from Paypal to the vendor, and any discrepancies are flagged. After 15 minutes, they responded one time that they had technical issues, and were trying to address the problem. No more responses, I finally quit after waiting 1 hour online. After reading some reviews (too late) within the hour, I filed a complaint with Paypal outlining the problem, that I would like to make sure it goes to correct address, or cancel order. Paypal refunded the total amount after 5 days. To date, I have never received a confirmation email or any other communication from NoraCora. Will buy clothing at local stores from now on.
Thank you for your feedback and sorry for any inconvenience caused.
After checking, we have sent an order confirmation email to your email address after your payment is successful. Have you not received it? Or please check the spam mailbox.
But now, because your order has been forcibly cancelled and refunded by PayPal due to the dispute you applied for, we can no longer deliver the goods for you. We cannot reply to you because PayPal has closed the communication channel.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The sizes on all the clothing was so way off. Medium looked like large. Medium was small.
Great website just hope it doesn't take long to receive order
I received 3 dresses from Noracora. The material was EXTREMELY thin; so thin that I would have had to wear a camisole underneath so as not to show my underwear and bra.
I ordered a size Large for each dress but could not even put my arms through the arm holes it was so tight.
Both sleeves on one dress were fraying.
These dresses are obviously made from the cheapest material possible. I will never waste my money ordering from this company again.
Sorry to hear that the product does not meet your expectations.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
After checking, we have sent a return procedure for the duplicate product in another order. Please check your email address. Or junk mailbox.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!