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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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Two items fit me fine and I am pleased to keep them. One item I ordered a size too big and contacted the company 3x via email as instructed through the website and via a direct email I got from a company email to me. As instructed, I requested an authorization for a return and NOBODY returned any of my emails to give me an authorization for this return or to tell me to what address in the US the item should be sent. The return time is only 15 days, I requested the return the next day after the items arrived. And so the 15 days is about up and no one has authorized this return and provided the necessary information. I will not be purchasing from Noracora or any of its sister companies again.
Would like to be able to sort by breast size. "Small" for one item may be 31" while "Small" for another item may be 36". This is crazy! I'd like to be able to sort by breast size 33"-35" since the letter references don't reflect any actual measurement standards. It took a long time to check these measures for every item, which was a waste of time in many cases.
I Was just told that their Return Department is in CHINA and that is where I Must mail my Return at my Expense. Or I could accept a 15% fee to keep the items I wished to return. Since all the items were too tight in the chest there is no way to modify them fit me. And due to the expense and length of time involved in mailing a package to CHINA, I will DONATE my items to. Goodwill and consider this a lesson hard learned.
Ordering easy, nice items, just took to long to receive
Order came in two shipments. Not one item fit even though I followed the size charts. Fabrics were awful. Factory smell. I requested return authorization immediately. Have not received an answer although it's over a week.
Very simple to navigate website, satisfied with the range of clothing available and the quality of the blouses was perfect for me.
The Website was easy to use and you had several items I really liked
Great Got my tops as ordered. A couple were bit big but gave to my sister
Sizes are larger than thought as high quality items usually are.
Great prices and mature fashions for over 60
All of your products look wonderful, but everything I purchased was too small and I have tried to figure out what to do with them. Returning things is such a hassle.
I would buy more if shipping and handling was less.
My last order was filled quickly but the dress in the picture was embroidered and the one I received was only printed.
My last order was filled quickly and everything was in perfect order.
It's good and hopefully it's gonna come fast. Thank you!
It's good and hopefully it's gonna come fast. Thank you!
These clothes are not the same as you see in the pictures. Once you receive them, there is no returning them unless u want to pay postage to CHINA + custom fees. It is super expensive. It will cost more than your original purchase. DO NOT BUY ANYTHING FROM THIS COMPANY. MY ENTIRE ORDER WAS TRASH!
I somehow lost my 15% discount at the checkout. Hope everything fits. It's my very first order with noracora. I went on vacation without the items I ordered a month ago. Poor communication on order status. No reply to the items I need to return. C
I somehow lost my 15% discount at the checkout. Hope everything fits. It's my very first order with noracora.
The issues I had with some of my order were dealt with in such a professional way. I was so amazed. I enjoyed the selections and great service.
Shopping experience is great having trouble getting to the confirmation and conclusion of my shopping experience.
Ce que j'ai reçu c'est bien sauf le délai de recevoir la commande
Ma première n'est pas encore arrive et je fait celle-ci
Voir si ca arrive et dans combien de temps commande et je pourrais commenter après l'arrive
Awesome shopping experience. Love the site and the clothing
It is super easy to order on the site and the items come in a timely fashion. The sizes are accurate
It is super easy to navigate the site
Your stuff is trash.
You get zero stars.
I will never buy from you again.
Shopping is easy. Patterns are very nice. Do not like the quality of the fabric on the dress. Tshirts - same
Nice stuff. Your website isn't returnable friendly.
It was easy to use the site. I had no problem finding what I wanted.
It was easy to use the site. I had no problem finding what I wanted.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!