NitroTek has a consumer rating of 4.14 stars from 675 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with NitroTek most frequently mention order number, fast delivery and next day. NitroTek ranks 1st among Remote Control Cars sites.
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Bought a Zipper ebike from Nitrotek in October. Arrived on time, easy to assemble and I absolutely loved it, used it most days for fun and for avoiding horrendous parking charges in town. Only downside was someone else also loved it - enough to steal it from my garage. They could've stolen my Jag or my motorbike but no, the Zipper was more appealing. I've just ordered a replacement - when it arrives I'll sleep with it under my pillow so this one doesn't get stolen.See positive reviews
I've bought two cars from Nitrotek, and now need some spare parts - I placed an order over five weeks ago, with payment taken immediately. I've chased three times via email to their support desk as there's no other way of contacting them whilst they work from home, but have received no response. One of the cars cannot be used until the parts arrive. Customer service needs to improve greatly if you want repeat custom.See critical reviews
Tip for consumers: Do not bother I gave them a second chance as first experience was bad wish I had never bothered
Hi Chloe You can only deal this this dodgy outfit by email and good luck it will be your fault it's broke. Thanks john Am still trying 1 year on ha
Avoid! If anything is wrong with it, you'll get every excuse under the sun for them to deal with it. Plus you#ll have to pay for the return postage, which is illegal btw, pay for the inspection and pay for the return postage! I've been waiting 6 weeks to get my money back for a car that was sent back faulty
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