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Pro version lipo uprateec/ escplus brushless all for£170/ unbeluevwable price spec and prormance outtrageoys
IS FULL CATALOG E RICH IN PRODOCT AS TOYS FOR CILDREN HO RACCOMANDED TO EVRY BODY TO VISIT ON LINE NITRO TEK
5=excellent. Have ordered here before and the package come early. Hope this does too. Lollllollillolololooolololololololoil
Amazing Value And Service a wide range of electric and nitro cars amongst a lot of other rc models!
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Order # *******. I carried out pre run checks as advised by the user manual. One point on the manual advises to check that all screws and volts are secure. The problem with this is that for many components, particularly around the steering area, these parts should not be too tight and actually over tightening them can cause damage to the parts. So I made sure that all parts were secure and screws and volts in place before the first run.
After 15 mins of the first run I had noticed that the front wheel wasn't on properly and this was affecting the control of the car. I immediately stopped and inspected. It seems that a screw connecting the steering mount to the steering hub was loose. Although I could put the screw back in it easily became loose again and become lost. So I took the car to a model shop for a replacement screw but was advised that the issue occurred because the steering hub had inadequate threading. A while later, when inspecting the car the dog bone dropped off the same wheel. I noticed some damage to it which must have been associated with the steering hub becoming loose.
So I contacted Nitrotek after sales support to tell them what had happened. I had requested a replacement steering hub, replacement dog bone and screw to fix the steering hub. At first all seemed well because they had sent me a replacement steering hub relatively quickly. However, after 2 weeks of communication, Nitrotek had decided that they would not send me a replacement dog bone because they claimed that the damage would not have occurred if I had followed the pre run checks. I put to them that I had done the check and that the damage was caused to the dog bone as a result of the faulty steering hub with insufficient threading for the screw. They continue to insist that the damage caused was my fault and keep refering to the pre run checks as an excuse not to provide the replacement parts. So I have had to order the replacement parts at my own expense direct from Nitrotek because you can't get them from anywhere else.
The after sales team are not interested in providing services under warranty and just want you to spend more money fixing the problem. I have saved them money because I could have insisted that the car is returned for them to fix. However I would not even trust them to return the car now after my experience with the after sales support. A real shame!
Having paid in full received phone call for extra five pounds for extra big parcel NOT HAPPY...
Customer service is rubbish!