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NitroTek

How would you rate NitroTek?
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Pakistan
1 review
0 helpful votes
Follow Brock B.
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Decent R/C Models
April 20, 2016

Best hobby shop I've found in the area. Large selection (cars/trucks, tanks, boats, helicopters, planes, etc), decent customer service, fair prices. Would highly recommend this shop for all of your hobby needs!

Date of experience: April 19, 2016
GB
1 review
0 helpful votes
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Great bike
July 20, 2022

Bought the Z2 Aluminium Folding Electric Bike about 6 weeks ago and been using it extensively - it rides very fast and feel light and agile.

Would definitely recommend it and at a great price too.

Only comment is about the brakes, would be good to have a front disc brake and not just in the back

Date of experience: July 20, 2022
GB
1 review
4 helpful votes
Follow R B.
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Bought a Pershing Tank from Nitrotek. First the firing mechanism jammed. Sent it back at £12.80 (cheapest option) which has still not been refunded. Took nearly 5 week's to come back. Problem fixed but after 10 minutes running time the tanks near side track does not run at the same seed as the offside causing it to pull to the left continuously. Have asked for a refund now as the product is clearly not fit for purpose. If I don't get any satisfaction I will use Cheshire Trading standards and will not hesitate to pursue them until I get my money back. In the meantime I have to try to explain to my 8 year old why his Christmas present doesn't work. Quite the worst online company I have ever had the displeasure of dealing with. They don't deserve the 1 out of 5 that I have given them, it should be zero.

Date of experience: February 24, 2015
GB
1 review
0 helpful votes
Follow Deanna H.
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Ordered on Sunday. Came on Tuesday. Super fast delivery.
My son is delighted with his 1:18 scale electric car that does 70kmh!
Came well packaged.
Absolutely love it and happy with our product plenty of fun times ahead

Date of experience: April 7, 2020
GB
1 review
0 helpful votes
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Easy to navigate your site with many options. Once in payment screen very clear well thought out, and finally a secure payment was made.

Looking forward to my Self Build Buggy sometime in July 20

Stay Safe all

Date of experience: June 9, 2020
GB
1 review
0 helpful votes
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1st Service Again
November 3, 2018

Having used Nitrotek once for some parts I count find any where else I thought I'd try one of their 1/5 scale buggy. I found that really good and it's been trouble free apart from having to buy new tyres.
I was so impressed with the model and all the help and advice I got that I've just ordered another. If this one is as reliable I will be more than happy.

Date of experience: November 1, 2018
GB
1 review
0 helpful votes
Follow Bill M.
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I am impressed with the way my new RC Spitfire arrived a few weeks ago as it was packed up very securely.
I now await an FMS from Nitrotek to allow me to venture forth and know this will arrive in quick time as did the Spitfire.

Thank you!"

Date of experience: July 5, 2017
Pakistan
1 review
0 helpful votes
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RC drone heaven
October 6, 2016

This place is full of drones! I love how there's so many different varieties, from the tiniest little drones to like insanely big drones. From basic hobby needs to professional services they have what you need! I haven't made any acquisitions there yet but they repaired my drone in no time. Highly recommend.

Date of experience: October 5, 2016
District of Columbia
1 review
0 helpful votes
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Not expensive and they have everything you could want from a hobby
Store. Really nice selection of imaginative play toys--think cars,
Trucks, planes, tanks etc. They have better pricing on the toys than
Toys r us and Amazon. (in most cases). Overall, great experience.

Date of experience: July 27, 2015
GB
1 review
0 helpful votes
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Nitro car
September 21, 2020

I brought a Nitro car from this company and only used it 4 times, the engine breaking in stages.
I've been racing RC cars since 17 and now I'm 37 and the car wasn't fit for purpose! Very poorly made and I sent product back fully packaged within the return date.

Nearly 2 months later and countless emails I'm being ignored and feel like I've been totally robbed by this company.

I would advise anyone not to use this company it is so hard getting answers and feeling like I'm never going to get my money back.

Avoid this company at all costs never dealt with such a unprofessional company ever!

Buyers you have been warned!

Date of experience: September 21, 2020
GB
1 review
0 helpful votes
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Awesome product. Came in post quick and so easy to use. All ready for you to just go after charging battery for little bit. Works perfect couldn't have asked for better. Good price too. Would highly recommend.

Date of experience: May 9, 2020
GB
2 reviews
4 helpful votes
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I spent £479.00 on a R/C car. It arrived all ok but after 1 run, I've had endless electrical problems. The company say on their website that they honour a returns, refund policy but they don't.

You can't phone them and they've ignored all requests for a refund through their online system.

I'm now stuck with an unusable car.

Can't believe they are allowed to operate in this way. It's supposed to be against the law.

Date of experience: June 14, 2017
Virginia
1 review
0 helpful votes
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Epic R/C Store
September 19, 2015

I love this store. They have everything you need for hobbies.
Excellent customer service. Best hobby shop I've ever been to. Has a
Very large selection of rc cars, trucks, boats, planes, helicopters
And lots of upgrades for them too also has lots of nitro fuel etc.

Date of experience: September 17, 2015
Israel
1 review
7 helpful votes
Follow Tony J.
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I purchased a radio control car at Christmas. The item arrived damaged two weeks after the promised delivery date.

There customer service is awful, they do not answer their phone or reply to emails. I am now forced to take them to the small claims court.

Do not buy anything from these rip off merchants.

Date of experience: March 23, 2011
Virginia
1 review
0 helpful votes
Follow Jermy H.
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Nitrotek has an enormous selection of rc cars. The customer service was good after all, and the prices were fair.If you need rc car kits, tank or plane, or other assorted heli/drone, this place is an absolute must-visit. It's just that simple.

Date of experience: November 19, 2015
GB
1 review
3 helpful votes
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BAD BAD BAD!
August 28, 2015

No problems with them ordering and receiving items and they happy to speak to you if your buying. But God help you if an items faulty spent 200 quid on a car only to find it has faulty diffs rear and front and spat a tooth from spur gear while running in messages will all be answered within 24 hours in your dreams 5 days later and nothing but a pile of useless scrap still sat under my stairs waiting for them to deal with why cos it's under 14 days and they can't hide from their 14 day money back terms bunch of clowns and a con outfit

Date of experience: August 28, 2015
GB
1 review
0 helpful votes
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Great sales
March 8, 2022

When they say next day delivery you get it the next day (but i didn't think it would be here a 7.30 am). My Iron Man came very well packed and every thing was there.
The only down side which is nothing to do with Nitro Tek was the instruction manual you have to laugh at some of the translation. My son is now saving up for one himself.

Date of experience: March 8, 2022
GB
1 review
1 helpful vote
Follow J A.
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Shocking company
July 19, 2017

Like many others I purchased an item for my sons birthday but this was faulty from the start. They have no phone lines to actually speak to anyone, only via online support tickets which takes ages to gain responses from. I sent the item back which has been inspected by there technician and guess what, it has no faults and they will not refund any money. The rc car does not turn so I don't understand how they can say this. Will be taking this to the small claims court. STAY AWAY!

Date of experience: July 19, 2017
Nigel O.
GB
1 review
0 helpful votes
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Very happy to receive the chosen RC as described. Packaging was very good and all is working fine. My son is over the moon. He may be looking for an up-grade down the road so this could end up costing me!

Date of experience: June 25, 2017
GB
1 review
8 helpful votes
Follow J B.
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The cars are ok and they are quick to dispatch and take your money but... try getting replacement parts!
After 6 months and 24 e-mails I am still trying to get a replacement part (despite sending the exact part that I needed back to them by Recorded Delivery)
Their service and communications have been incompetent at best and on occasion I have been treated quite rudely!
Dont waste your money here. Go to a proper model shop rather than an internet trader for this type of kit.

Date of experience: April 14, 2015

Overview

NitroTek has a rating of 3.1 stars from 871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NitroTek most frequently mention order number, customer service and fast delivery. NitroTek ranks 1st among Remote Control Cars sites.

service
212
value
209
shipping
203
returns
152
quality
188
This company does not typically respond to reviews
+70