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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
South Carolina
1 review
1 helpful vote
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Very informative
May 17, 2019

Helps ln many ways, home security, sales and postings of lost and found and most of all safety issues!

Date of experience: May 16, 2019
Delaware
1 review
1 helpful vote
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Faulkland Hts Nexdoor
May 17, 2019

Great format for connecting neighbors and other neighborhoods.It has been very helpful conveying important information and finding lost pets. :)

Date of experience: May 16, 2019
Texas
1 review
1 helpful vote
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Provides pulse for neighborhoods, and allows discourse and the exchange of goods and services for everyones benefit.

Date of experience: May 16, 2019
California
1 review
4 helpful votes
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Unclear Guidelines
May 17, 2019

While I enjoy the ability to converse with my neighbors, I believe the moderators allow their biases to decide who's posts remain and who's get deleted. Very frustrating.

Date of experience: May 16, 2019
Ohio
1 review
1 helpful vote
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I love it
May 17, 2019

I stopped receiving notifications a week ago. Not sure how to start receiving them again. I don't k ow why they stopped. I am not computer savvy lol!

Date of experience: May 16, 2019
Texas
1 review
1 helpful vote
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It's good to get and give recommendations for local businesses (roofers, plumbers, landscaping, etc.). It's also just good to connect with people in the neighborhood.

Date of experience: May 16, 2019
Texas
1 review
1 helpful vote
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Review
May 17, 2019

I find lots of great information and resources on this site. It keeps me aware of everything happening around me and in Lubbock.

Date of experience: May 16, 2019
California
1 review
17 helpful votes
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Does anyone use nextdoor.com I thought it was a site for interacting with the people in your neighborhood. In my neighborhood the only posts allowed are from irresponsible people who keep losing their pets, bigots who badger the less fortunate or call the police if a pigmented person walks by their house on the way to the light rail, and persistent, ignorant, paranoid alarmists who rejoice in spreading false information far and wide. The site leads have no clue what their responsibilities are so that's all they allow. Try to offer an informed opinion (about drinking water, no less) and your posts will be deleted. Just the blind leading the blind. The country is devolving at an alarming pace. I'll pass.

Date of experience: May 16, 2019
California
1 review
8 helpful votes
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While ND has good intention and operates on promoting local advertising, its guideline and lack of support leaves a huge room for community to turn against one another. For example, I've seen personal information posted online with one-sided stories, false claims, verbal attacks, intentional or unintentional to cause harms to others. ND will only interfere when the bullies complains without proper review to make sure the complain is valid and with merit. If you lived under "socialist-communist" society previously, you'll recognize that how ND operates: bully and the strong prevails, the weak, the kind and the considerate will be weeded out.

Date of experience: May 15, 2019
Georgia
1 review
0 helpful votes
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HOA information
May 15, 2019

I'm on our HOA board and the information that is distributed is basically for our subdivision. Therefore most of the info is restricted to just our subdivision. However on a wider scale the neighborhoods have been successful in overcoming some zoning requests that would adversely affect our area.
Wish there was a way that those that have moved out of our subdivision could be removed from our group.

Date of experience: May 13, 2019
California
1 review
6 helpful votes
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Forum for negativity
May 15, 2019

It seems that there is a group that uses Calistoga Next door as their organizing tool against the city government. They are extremely negative and seem to find safety in numbers since there are only a few who will post an opposing view. Also, one of their leaders has also has some supervisory role in monitoring Calistoga Next door. I know that many who originally recommended Nextdoor are not using it because of this situation.

Date of experience: May 13, 2019
California
1 review
2 helpful votes
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Helpful for local items
May 12, 2019

Nextdoor has been a tremendous help in keeping up with local issues. I can hear about local police activity, find stuff that I need, and get advice about the area.

Date of experience: May 10, 2019
Tennessee
1 review
2 helpful votes
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Alive and Well
May 10, 2019

I have always had a rather good experience using Nextdoor and learning
New things. If I have a problem or don't know what procedure should be applied, I ask and I get a very nice rep helping me to handle problems a certain way. I always get the right answer which makes every one happy.

Date of experience: May 10, 2019
Nevada
1 review
2 helpful votes
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Feedback
May 10, 2019

I read it every day and find out what's going on the surrounding areas.
Ie problems, residents looking for recommendations on various problems or just giving information. I find NextDoor is quite informative.

Date of experience: May 9, 2019
California
1 review
11 helpful votes
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Bias
May 10, 2019

I find it useful for the most part, especially since members are verified, so I can confidently post job openings, sell items, and ask for help with anything. However, I have noticed the typical bias against conservatives--they get kicked off for benign reasons, while liberals get away with a lot more. I don't ever get political on it, just my observation, which bothers me.

Date of experience: May 9, 2019
Kentucky
1 review
1 helpful vote
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Informative Site
May 10, 2019

Overall I find Nextdoor informative and helpful. I wish it was a little more intuitive to find older posts, but perhaps that's me. I like being kept informed of neighborhood activities, concerns, alerts, lost and found, etc.

Date of experience: May 9, 2019
Indiana
1 review
1 helpful vote
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Nextdoor helps me stay informed
May 10, 2019

Thanks to postings on Nextdoor, I've learned where break-ins have occurred in the area, who's having a charity lemonade stand, whose pet is missing so I can help watch out for them, and gained important information about events affecting the neighborhood such as the potential loss of Ty's Automotive and the latest construction delays on College Ave. I've gotten recommendations on people providing services, and warnings about those to avoid. It's a valuable resource that I check every day.

Date of experience: May 9, 2019
Arkansas
1 review
9 helpful votes
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I have been trying to resolve the same issue with the Nextdoor app since about February. I have sent email after email after email asking why nothing is being done to resolve the issue with basic and canned responses in return.
All I get told is that they are sending the information over to tech support who will be in touch. Yet, not once has anyone from tech contacted me.
As well, the same person, Rea, that answers my emails... albeit days and sometimes a week later... asks me for the same information repeatedly as though they never received it, or they simply dropped the ball and disregard it to begin with.
I have sent screenshots from my laptop as well as my phone.
I am completely unable to sign into the app at all. I have uninstalled and reinstalled the app, changed my password, and have tried to access it from both my personal email as well as from my business email all to no avail.
So, from this point forward I am of the opinion that they simply do not care about the entrepreneurs of this country.
Nextdoor simply sucks.

Date of experience: May 9, 2019
Florida
1 review
1 helpful vote
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Nice job
May 9, 2019

I have had very good experience with the site... have gotten some very good info and recommendations.

Date of experience: May 9, 2019
Oregon
1 review
1 helpful vote
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This app is very easy to use. I enjoy the content and all the posts from the neighborhood. It can be very entertaining!

Date of experience: May 9, 2019

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
+386