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NextdoorReviews 3,044

1.7
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Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 502nd among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
California
1 review
7 helpful votes
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Marxist Mob Mentality
September 3, 2022

Nextdoor hast been taken over by Marxist mobs. They promote extremely authoritarian groupthink and conduct search and destroy missions against anyone who dares to disagree with their agenda. Stay away if you have any self-respect.

Date of experience: September 3, 2022
Florida
1 review
3 helpful votes
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I joined next door for help in finding my lost cat and was almost immediately disabled and my responses from neighbors lost because I logged in with my Google account, an option, that was opened with an alias to protect my privacy. Next Door picked up my Google alias as my real name and immediately banned me even though I had used my real name in my posts. This is the most paranoid social media outlet on the net. There is no appeal and they will ban you, disable your account and throw out your messages at any excuse with no way for you to dispute it. It is useless for doing simple things like finding a lost pet in your neighborhood or selling personal property or looking for a car to buy. Do not use Next Door. This is a crazy paranoid waste of time that will rope you into paranoid sniping discussions and narcing on your neighbors and looking for excuses to cancel your account when you are only doing things like looking for a lost pet. Use legitimate sites like Paw Boost for lost pets. You don't want to get involved with these people.

Date of experience: September 1, 2022
GB
1 review
1 helpful vote
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Woke admins
August 31, 2022

Banned for 21 days days, for no swearing or racism but i might have upset the admin because I used the words transgender and woke in the same sentence.

Date of experience: August 31, 2022
California
5 reviews
9 helpful votes
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NEXTDOOR will not allow basic conversation.
If you state an opposing view, that THEY do NOT agree with, you are Banned, with them never telling you why you were Banned!
China does the SAME type of censorship!
But, they will at least tell you what they think you did wrong!

Date of experience: August 29, 2022
Georgia
3 reviews
7 helpful votes
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ND has inconsistent enforcement of the community rules. ND allows those with political favor to control access to the ND platform. My community's Leads of ND Platform in my community get people suspended for having opposite political positions. I have resolved to use Twitter & Facebook to share and receive information from my neighborhood & overall community.

Date of experience: August 27, 2022
New York
1 review
1 helpful vote
Follow Domenick B.
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I was harassed on Nextdoor. Complained to corporate did very little to stop it. Blocking function is dumb

Date of experience: August 27, 2022
Canada
1 review
1 helpful vote
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What a nightmare!
August 26, 2022

Bunch of NASTY people, with nothing better to do than sit around judging others and making ignorant comments. If you attempt to defend yourself, your comment is hidden by the app! Apparently abusing others is OK on this app... I am DONE with it!

Date of experience: August 26, 2022
Kansas
1 review
1 helpful vote
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Leads are biased. I refer you to the lady in the video posted here. Bullying by groups of their cronies. Suspension of your account when you're only trying to defend yourself and your name.

Date of experience: August 25, 2022
Mexico
1 review
14 helpful votes
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I guess this has been going on for a while, makes sense why i am in nextdoor jail just for expressing myself... i guess i cant express anything or say anything without someone getting offended ( by the way i just reported someone parked and blocking my garage) and someone must had not like it because they probably don't even know what in the world is going on and they thought i was being abusive to the person. Don't use it im sure you won't need this app at all.

Date of experience: August 24, 2022
Florida
2 reviews
1 helpful vote
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If I could give NextDoor a 0, I would. I deactivated my account to take a break. I can't reactivate because it is impossible. The site says it will send a code to reactivate. The code comes and it instantly says, "the code has expired" when I try to put in the code. I tried several other ways - no good. There is not an email or number to ask a simple question or get help. How impersonal for what is touted as a "community" app. I am so frustrated. It should not be that way - shame on NextDoor for running such an unprofessional, impersonal, unkind business. How much would it really cost to have someone answer emails or answer a phone?

Date of experience: August 24, 2022
Indiana
1 review
1 helpful vote
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They are prime supporters of misinformation both in the medical community, the political community, and just overall public safety. They have absolutely no understanding as to what disrespect actually means. You are in no way allowed to stand up for yourself when all of the vitral from conservatives comes flying at you. You are in no way allowed to correct any of their misinformation. And the amount of racist, bigoted, xenophobic, homophobic, and transphobic rhetoric that they allow is absolutely staggering. There is a very very clear double standard and how they treat their customers.
And don't even bother trying to email their customer service they will either not respond to you at all, they will not be able to find your account or they will send you some bogus email with the things that have been reported on you, things like asking people to follow the law, things like calling out misinformation, literally basic things like telling people "to mind their business" and " to stop fear mongering".

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Date of experience: August 24, 2022
California
2 reviews
1 helpful vote
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All of the time there is a problem with commenting on and reacting to people's posts and when you try and get in touch with them to find out why, there basically is no way to communicate with Nextdoor. Such a shame, when this app started I thought this was a step in the right direction connecting people locally and democratically and helping people share notes and ideas for a better more fair future. This seems like mobocracy all over again; sad that some people have such a hard time playing fair but it certainly does help explain the state of the world...

Date of experience: August 23, 2022
Colorado
1 review
0 helpful votes
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These people have no idea how to do construction of any kind! Rude, unprofessional, constantly late, and unprepared.

Date of experience: August 22, 2022
California
1 review
0 helpful votes
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A toxic dump
August 20, 2022

Unfortunately, I started next door with the best intentions, l became aware that it had very liberal leanings, if my opinion differed from theirs, not only was l sensured, l was actually accused of being homophobic, amongst other things
Now admittedly, at 82 years of age, my Era did think differently,
We didn't have cancel culture, we did however have a God loving and America first mentality, sadly that appears to be a thing of the past.
So please be aware to not get into any type of political discussion, it's very demeaning and not worth your time, did l mention l have been punished by next door, l have been banned for 30 days.
I shall not be returning as l have better things to do with my life
Thank you

Date of experience: August 20, 2022
Texas
1 review
1 helpful vote
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No Response
August 20, 2022

I created a business page and have not been able to log into it for several days. I followed all the suggestions in the canned help section to no avail. No one has followed up in the 24 to 48 hours, they claim to follow up. Don't waste your time with a business profile on here.

Date of experience: August 20, 2022
Florida
1 review
3 helpful votes
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They did not even read what I posted. Nothing was said in disrespect. I attacked no one verbally nor wrote obscene or derogatory remarks. I truly believe this site is worse than Facebook or twitter. Everything they said I violated was not accurate. Will never use them again. So for all the Karen's out there. Have a wonderful day

Date of experience: August 18, 2022
Nevada
2 reviews
2 helpful votes
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I was a user and very active moderator of Nextdoor in North Las Vegas for several years. It was a great place to get information on your community and keep each other safe. Lately however it seemed that any notification of a crime would be met with disrespectful comments towards the victim. Self promoting spam was a recent issue where these people would have the spam removed and they would post it up again. I would immediately vote to have these removed as a moderator yet moderators would vote to allow the disrespect and the spam would get no action for days or up to a week. I was so disappointed in the inaction and allowing the hate that I recently had my account deactivated (wish I could have it permanently deleted) and uninstalled. This platform has potential but it allows too much trash.

Date of experience: August 17, 2022
Maryland
1 review
9 helpful votes
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I used Nextdoor for about a year or so. The pictures of people's pets were cute, but the site was woeful in terms of its terms of service and moderation. Any local issue of some political import was hijacked by activitists who reported people to Nextdoor they disagreed with. These people would then be suspended from the site without any recourse! I finally decided to get my local news elsewhere.

Date of experience: August 16, 2022
Texas
1 review
1 helpful vote
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Even with all the available tools at one's disposal, it's amazing how cumbersome an application & its related website performs. Even questions submitted on search engines don't help. Trying to simply identify new potential neighborhoods from the application is a dead end. On top of that, attempting to log in through a browser, my PW fails & resetting the application locks me out of my smart device application. Get it together, folks. It appears this is becoming another captive marketing site. No wonder I use it less & less, due to frustrating tools & capabilities.

Date of experience: August 15, 2022
Missouri
1 review
1 helpful vote
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Just got kicked off for stating that "calling the police on someone walking down the street when bars close is wrong" apparently that breaks the Be Kind rule... Aparrently if a Moderator disagrees with you. You get the boot and your opinion labeled as not nice. What a joke. The whole thing is filled with people trying to keep 50 stray cats and people complaining their unlocked car in a high crime area shouldn't get broken into. Now I somewhat think its common sense not to leave things in your car and to lock it. So I will look elsewhere.

Then on top of it people get to stay on after calling whites and asian slurs... apparently thats not racist!
I included a photo of a conversation the "moderators" left up. After someone went on a rant and was confronted.

Date of experience: August 13, 2022

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