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NextdoorReviews 3,044

1.7
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Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 502nd among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Georgia
1 review
1 helpful vote
Follow Stephanie S.
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Next Door has no intention of helping it's customers without a 24-36 hour waiting period. If you need help with computer programs, forget it. Next door is a program thats set up to run without a team and they present it as an asset, "We don't need a dvertising team" Tahts becasue they dont have any. After 2 days of trying to get in touch with them and with the same impersonal automated message which was answered of course after the 48 hour refund period, I couldnt get ny money back, couldnt use the site and they took my $155 because I didn't cancel my account myself which I couldnt figure out how to do. So if your a computer wiz, get Nextdoor, if not, pass it by...

Date of experience: October 3, 2022
Missouri
1 review
7 helpful votes
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Go woke, go broke
October 1, 2022

NextDoor has gone from helpful to a liberal cesspool of nothing but arguing and bullying. It's not neighborly at all. I tried deleting my account once I got sick of it and was told that it was suspended in the past (I don't even remember it being suspended) and that they couldn't delete it to "protect their platform." Last I checked, I lived in the US. If you want to not allow ME to delete MY personal account, move your headquarters to China. I'll fight this until they do not have my data any longer.

Date of experience: October 1, 2022
Michigan
1 review
1 helpful vote
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How disappointing
September 29, 2022

Nextdoor was great when it started. You could easily scan an area for safety concerns in your neighborhood, but also check out any additional news, see "for sale" information. Or ads. NOW everything is lost in advertisments. I used to visit the site daily... now, I hesitate to look at it at all. Started out addressing all our concerns in separate areas... not so much now.

Date of experience: September 29, 2022
California
1 review
1 helpful vote
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BIAS CENSORSHIP
September 27, 2022

The app will silence your opinions and suspend your account if you don't go along with their beliefs. The app is completely bias and will not allow you to disagree.

Date of experience: September 27, 2022
Tennessee
1 review
1 helpful vote
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Close the door
September 24, 2022

These people close the door as soon as they got our card information they never got us off the ground. Should give a refund. Wish I had read reviews before they got our money!

Date of experience: September 24, 2022
Oregon
1 review
1 helpful vote
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Terrible. Bullies
September 22, 2022

I have been blocked responding to people talking about religion and politics if you're not going to block them for doing so that's called discrimination if yo un only want religious republicans on nextdoor then say so but that's not what the app says they stand for. Very biased moderators

Date of experience: September 22, 2022
Kansas
1 review
28 helpful votes
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Toxic
September 22, 2022

It's a site overrun with bullies and trolls separating neighbors by ideology and political factions. Neighbors trade insults under the guise of debate. Site monitors punish and censor the ones being bullied, not the bullies themselves. The lowest common denominator run the show because there are more of them, and/or their left wing politics align with those of the site "leads." Also, there is NO blocking so you can't get away from your tormenters. No stars would be more accurate.

Date of experience: September 22, 2022
Indiana
1 review
1 helpful vote
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Offering a customer's business page to another business owner does not look good for nextdoor.com. Is that what this company does offers a chance to sabotage your business by giving someone else access to your page.

Date of experience: September 21, 2022
Pennsylvania
1 review
1 helpful vote
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I downloaded next door because I work for a rich gentleman who I keep housework he you know is often looking for handyman or plumbers or electricians or painters or this or that so I was told to look on next door but every time I get on next door you have people being so rude and disrespectful and always negative and complaining about everything and so when you comment about hey maybe we don't call people beggars and we call people you know names with a little bit more respect because the fact that they're not going to see it anyway it is ridiculous to me why you even make a comment on next door but okay so honestly I don't even want to be part of this site because I can't state my opinion but everybody else can braid me put me down call me all kinds of names say I'm being ignorant and disrespectful when in all actuality they have been ignorant the whole damn time from the start of the post but it's cool I don't need this app I'll find businesses somewhere else

Date of experience: September 20, 2022
GB
1 review
7 helpful votes
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Am sickened, all asked of local residents was for advice whether could keep boat/trailer in car park, turned out is privately owned by my housing company residing with, so nothing to do with Thanet Council. This site chose to close down my question, did appeal still did not allow, for what reason unknown? Have seen many people on this site had similar problems, my advice is to give it a good miss, all they after is local knowledge of who/where live?

Date of experience: September 19, 2022
Texas
1 review
1 helpful vote
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1 because I can't give 0
September 18, 2022

A couple of things you need to know. The people on the review team in your neighborhood... are using multiple different accounts under multiple different names and probably don't even live in your area. They are frequently associated with city leadership and censor conversations to forward their own agendas. The racism and hatred towards the homeless, the poor, the lower-income, LGBT+, and minority ethnicities and religious systems are out of control. They use the board to encourage each other to harass members of the above-mentioned groups. The board allows for illegal, unlicensed selling of animals, open discussion of using firearms illegally, and the passing around of people's personal information for doxing purposes. Law enforcement uses the board to harass people. Reviewers who get banned use other people's accounts to post and can also access your personal information even if you block them. I've had a husband and wife team who were both reviewers go to other board members to get personal information and pass personal information along. I have reported this. Is remains unresolved. I have resorted to taking screenshots and saving them because my next step is to go public via the media/social media and possibly involve law enforcement. I would just stay away if you're not already on here. It's basically Snapchat and TikTok for over 40s. It is NOT safe. People are harassing entire communities of people over the things allowed to go on on this forum, and some members of law enforcement are square in the middle of it. Which means you may wind up having to get a lawyer involved. It's a dangerous place.

Date of experience: September 18, 2022
Florida
1 review
2 helpful votes
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I try to post inspirational and positive posts but I have one person in my neighborhood that came against me as a Christian and reports everything I do and next door believes that every time and has put me in next door jail over and over I am so sick of that company. I asked them to delete my account since I can't get in for 30 days which is the 5th or 6th time oh they can't do that but they hid my account that's only in case I decided to sue the heck out of them. Have attached my last post they blocked me for

Date of experience: September 18, 2022
New York
7 reviews
5 helpful votes
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Difficult to delete
September 15, 2022

Easier to get rid of Herpies than to delete an account.
Unsubscribe from emails is worthless effort.

Date of experience: September 15, 2022
Florida
2 reviews
1 helpful vote
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Censorship Nazis
September 13, 2022

They ARE censorship Nazis. Their creepy algorithms parse words. Even posting the word "Hillary" triggers their censorship algorithm, where they then try to manipulate users into changing their words. They should be sued and shut down for such blatant militant psychological warfare being waged on civilians.

There is no decency or humanity in them. They hate the freedoms that Americans have fought and died for to protect.

NextDoor feigns decency, in order to manipulate, control and, ultimately, psychologically re-program the masses.

Again, I strongly recommend the following social media platforms. They don't stifle and oppress the way NextDoor does, and they respect and value free speech:

PublicSq, Wimkin, MeWe, CloutHub, Orbys, Parler and Minds

Date of experience: September 13, 2022
Virginia
1 review
0 helpful votes
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Presidential exteriors
September 14, 2022

Ryan deputy from presidential exteriors came to my house to give a quote for windows replacement. He was very friendly and knowledgeable. He knew his responsibility and did a excellent job to explain and to demonstrate windows feature and financial plan

Date of experience: September 13, 2022
Tennessee
1 review
0 helpful votes
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Gutter solutions llc
September 14, 2022

Gutter solutions llc gets 5 stars! Very High quality and installers are top notch! I called them on Saturday evening and aean came out at 9am Monday morning.we agreed on a price and Ronaldo and his crew installed the gutters and guards Thursday in one day and they are absolutely beautiful! If you live southern ga call this company!

Date of experience: September 13, 2022
California
1 review
1 helpful vote
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Nextdoor is discriminatory, censorious and authoritarian against any views or opinions other than socialist, leftist, woke or pro-Democratic Party views or opinions.

Neighbors who post views or comments which reflect socialist, leftist, extreme or pro-Democratic Party views are allowed to do so, and are allowed to be shockingly rude, disrespectful and obnoxious to people posting opposing or dissenting viewpoints. People who post views or comments of a conservative, libertarian, capitalist, Republican or even of a moderate, traditional liberal nature, in a polite and respectful manner, often are suspended, without notice or explanation, by unnamed "local moderators."

There is no appeal process; there is no way to challenge a suspension or a ban; there is no way to understand specifically the reason for which one is suspended or banned.

Nextdoor is an Orwellian technology platform. The operation and management of Nextdoor is right out of the totalitarian playbook.

Date of experience: September 12, 2022
Michigan
1 review
2 helpful votes
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Not helpful
September 8, 2022

We live in a gated community surrounded by and included in a nextdoor neighborhood. Wanted them to exclude us from the neighborhood since we have no contact with those residents, so we could make our own neighborhood. They would not do that. They were unhelpful.

Date of experience: September 8, 2022
Arizona
1 review
1 helpful vote
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These Bernie Madoff mother$#*!ers deserve to die. They are promote hate mongering while trying to sell you advertisements.

Date of experience: September 5, 2022
Florida
1 review
1 helpful vote
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The app is really useful except it does sensor our right to free speech! Too bad they do not even have a staff designated to deal with arbitrary suspensions like the one I just received. All I can imagine I said in any thread was that God was actually an ancient alien being, that was competing with other alien beings at the time of when all the ancient writings were being cataloged. I bet the guy who I disagreed with (the author of the thread) reported me to Nextdoor and wallah I was suspended. It's a shame that people hold everything aside from their truths as an insult, and will report you as a discriminator and a bully in order to shut you up. Ridiculous platform for that reason only, but it's a BIG reason!

Date of experience: September 5, 2022

About the Business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
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