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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
GB
2 reviews
40 helpful votes
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Try Kahuti instead
March 9, 2017

I had a quick look at Nextdoor when Street life closed. I was appalled that the default was to display full name and address and that the display of at least street name was mandatory. I contacted Nextdoor with my concerns and was not impressed with their 'take it or leave it - we now best' attitude. An ex street lifer found Kahuti and I joined straight away. It is still in it's infancy but the developers are responsive and listen to our views. There are no privacy or censorship issues and my area is already getting it's community feel back.

Date of experience: March 9, 2017
California
2 reviews
17 helpful votes
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The NextDoor neighborhood chat platform is truly "inappropriate" and should reconsider their contribution to the meaning of community, being neighborly, having common values and doing what is right...!

The month of March is the beginning of Spring, a time of new growth after a long cold Winter; a time of finding new relationships; new beginnings... but not in Phillips Ranch NextDoor...!

After unsuccessfully posting #happyacts posts which generate financial contributions to the worthy cause of BBBS of America, and helping children all over America, the upcoming International Day of Happiness which is now celebrated on March 20th in over 160 countries throughout the world. Unfortunately the behind closed doors PC Police of NextDoor and their elk have again found reason to discourage the sharing of ANY Happy thoughts with the community... I've been DELETED AGAIN...!

NextDoor is a SAD example of what is wrong with AMERICA today... I'mjustsayin'

Date of experience: March 9, 2017
Illinois
2 reviews
20 helpful votes
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Very well done.
March 9, 2017

Initially gave this site a one star but after using the past week it's awesome. Very good and informative details on doctor's, restaurants and items for sale.

Date of experience: March 9, 2017
Delaware
2 reviews
33 helpful votes
Follow Gail H.
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Nothing going on here! Nobody seems prepared to have much of a discussion which I believe is down to the issue of privacy and people are very wary of what they say. The "Lead" situation is ridiculous as they can delete conversations if it doesn't suit. The customer service attitude is take it or leave it and here are the instructions how to delete your account. BIG mistake!

Date of experience: March 8, 2017
GB
1 review
22 helpful votes
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Didn't notice when I initially changed from Streetlife to Nextdoor that my full address was displayed. Also not interested in welcoming every new member. I've given up with it, and left.

Date of experience: March 8, 2017
Georgia
1 review
31 helpful votes
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I am, unfortunately in a neighborhood in which the lead thinks she needs to delete commentary from pretty much anyone and everyone whose comments she doesn't approve of. When I contacted Nextdoor support, they sided with her on the censorship of our neighborhood news feed. I am SO TIRED of people telling me what I am allowed to know and not know about. It's not like she is removing anything mean or vile or inflammatory. She just won't let anyone say "thank you" except by using the thank you button, and she won't let a poster comment subsequently on their post because "they should only be allowed to edit their original post, not add anything in the commentary."

Date of experience: March 7, 2017
Massachusetts
1 review
37 helpful votes
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Last year I joined Nextdoor in a group in Cambridge called 'Area 4'. I fondly nicknamed it 'Area 51'. I was removed from the site on January 1st after continuously getting harassing emails from a 'lead' who had ZERO authority to remove any of my content, let along deleting my account. Three weeks later, I received a postcard from Nextdoor asking me to rejoin. I did rejoin. Then last week, a local neighbor posted about how upset she was that someone had stolen her 'Black Lives Matter' poster. I got incensed over this considering I had been berated and targeted by the 'lead' in question about political posts and 'soapboxing'. My reply to the theft posting was "so, if I hung a poster that said 'white lives matter too', would I get the same love and support? The fur started to fly over that. Not like I wasn't expecting it, given where I live. (I'm between Hardvard and M. I. T) I was then labeled as a racist (ridiculous) Then some of my content was removed followed by more harassing emails. So I sent copies of those emails to the real 'lead' of the group. I got ZERO responses, and then my account was deleted for a second time. For the record, they aren't leads... they're censors!

Date of experience: March 7, 2017
Virginia
1 review
31 helpful votes
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It is good
March 4, 2017

I believe that Nextdoor is good and it gets better. Just recently was able to help a family find their dogs and get them back home.

Date of experience: March 4, 2017
District of Columbia
1 review
15 helpful votes
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Sexist censorship
March 4, 2017

Two well-informed, highly observant and articulate women in the Leisure World of MD neighborhood group have either been removed altogether from the forum or in the case of one, removed as co-lead. The remaining co-lead (now sole leader) refuses to call this out as blatant sexism.

Date of experience: March 4, 2017
District of Columbia
3 reviews
33 helpful votes
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My experience with Nextdoor has been with the LW Nextdoor site, for the over 55 community of Leisure World of Maryland. Originally intended as a discussion forum for the residents, its Lead has become a chief censor, blocking posts with which he does not agree and removing members whose posts he doesn't care for. He would not be able to do this without the cooperation of the Nextdoor Help staff, which apparently exercises no independent judgement, responding to this Lead's complaint with out any degree of due process. Of course, the main intent of ND is not community interaction, but making money thru ad posting. Why would they spend money on hiring enough competent, intelligent staff to make this a real community discussion site, when they can hire a few mindless incompetents that simply block posts or remove members as requested by Leads?

Date of experience: March 4, 2017
GB
2 reviews
40 helpful votes
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Beware of Next Door
March 4, 2017

I was a member of Streetlife which I found really useful and joined Next Door when it took over Streetlife and promptly left 2 days later when I realised there is no privacy or regard for safety. I raised my concerns by email and was dismayed by the responses. They did not want to hear. The more I read the more I distrusted this site and its motives. I joined www.kahuti.com and although in its early phase ( no members yet in my area Portslade) The privacy is good and I think if it grows it will be a good community site.

Date of experience: March 4, 2017
Virginia
1 review
6 helpful votes
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The previous reviewer claiming the site is "an arm of the left" is full of crap. He lives in a democratic area that will sound off on the issues whether or not you are red or blooded. There is no facts to back up the erroneous claims that the site has an agenda.

http://www.theverge.com/2016/6/23/*******/nextdoor-*******-neighborhood-social-network-app-changes-business-plan-expansion

Date of experience: March 4, 2017
District of Columbia
2 reviews
30 helpful votes
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An arm of the left
March 3, 2017

If you use any terms the left does not like, Nextdoor.com will delete your comment or post. They are based in California and strictly follow the guidelines of the left.

It started as a good idea but the operators of the website had to inject politics so they can control the conversation to fit within their political beliefs.

Date of experience: March 3, 2017
GB
1 review
32 helpful votes
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Try Kahuti Instead!
March 3, 2017

Nextdoor force you to display your full name and address to the whole "community". The communities are huge, covering 1000s of houses, it's just not safe. Real first name requirement to promote trust and openness, yes. However forcing everyone to display surnames and street addresses is just an invasion of privacy and an assault on security.

Despite the clear outcry from users, they continue to force the oversharing of personal details. Not listening to what users want will equal them walking out and ND being a total failure in the UK.

We all miss Streetlife. Try https://www.kahuti.com/ instead

Date of experience: March 3, 2017
Texas
2 reviews
25 helpful votes
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A number of NextDoor users were interested in creating a private group to discuss Illegal immigrants. Since creating the private group, our permissions were taken away to compose messages and permissions to group management was removed as well without any notice. This is childish behavior of the site admins. Apparently they dislike the subject and are muzzling users so that they can't function on their neighborhood site. This is outrageous behavior from this company.

Date of experience: March 2, 2017
Colorado
1 review
33 helpful votes
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Censored!
February 27, 2017

I tried to have an open discussion dialogue with my "neighbors" and myself and my husbsnd were continually called namesand our character attacked. When I responded I was reported and nlocked from posting but they did me the favor of allowing me to still view posts... When I replied to Nextdoor to let them know that they should read the entire posts where we were attacked, cursed, etc. I received a message advising they would review but would not share the results with me.

These people are still posting and I am still blocked... This site is a joke. They pick and choose who they remove. Its funny that it appears to be based off of race. When black people defend themselves we are "angry" and need to be blocked. Meanwhile the white people that called us "$#*!ty human beings" and talking badly about our kids arr not... apparently thats ok... DO NOT USE NEXTDOOR!

Date of experience: February 27, 2017
GB
1 review
42 helpful votes
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The most dangerous invader of personal safety and privacy on the web! If you are a young person or a vulnerable single woman, especially, DO NOT go near this site with a barge pole. I am a six foot male and I will not sign up and put my security and my family at risk. Burglars, computer hackers, ID fraudsters, there is no limit to how this site leaves you wide open. Suppose you are police officer, suppose you are an actor with a stage name, an author with a pen name, suppose you famous or wealthy at risk from kidnappers and nutters. This is an explosive DANGEROUS website, their motives for wanting your home address must be vulture like commercial, they probably want to junk mail to death, and know the value of your house.

Date of experience: February 26, 2017
GB
4 reviews
45 helpful votes
Follow Laurel A.
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Streelife = great. Nextdoor = $#*!. Need I say more? Their insitsance on revealing your full name and address to be PUBLISHED to the world at large is frankly dangerous. What if I had a stalker, or had been attacked. I don't share those details with just anyone so why should Nextdoor think they have the right to? The only saving grace is that since I joined I have moved house - not going to bother telling Nextdoor this. Complete and utter shysters and my complaints to their admin fell on deaf ears. Do yourself a favour - sign up with KAHUTI instead.

Date of experience: February 26, 2017
GB
1 review
34 helpful votes
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I agree with all the concerns about Next Door especially the privacy ones. I deactivated that account as soon as I realised what was happening. From this forum and another one I discovered: https://www.kahuti.com/ which looks very similar to Streetlife and only asks for your area to locate you in the right place. Nothing else displayed and you can choose how wide your neighbourhood is. Already found locals and Streelife refugees on there. Looks like the place to be!

Date of experience: February 26, 2017
Simon E.
GB
1 review
52 helpful votes
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A little bit creepy
February 25, 2017

I really don't understand why you need to use your full name and reveal where you live just to be part of a community. We don't announce our full name and address when we walk into a pub, which is a community, so it seems bizarre to reveal this to a group of random strangers online.
Stalkers must love this website.

Date of experience: February 25, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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