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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 510th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
California
1 review
14 helpful votes
Follow Michelle T.
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Alot of the reviews I am seeing are caused by the people on the site or not protecting your privacy or not opting out of emails. The site itself is great when used properly.

Date of experience: April 6, 2017
Minnesota
1 review
27 helpful votes
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Very Disappointed
April 6, 2017

I joined Nextdoor in the hope of helping my apartment community and surrounding neighbors where I work as I am an employee and I also have lived in the building for 4 years. I had someone bring to Nextdoor's attention that I no longer LIVE in the building and therefore can no longer help the residents in the building EVEN THOUGH I work in the building full time and am always looking for help those I can. Nextdoor emailed me and said that because I no longer reside in the building that my account has to be deactivated. I explained that I grew up in the neighborhood and also work full time in the neighborhood so I still felt that I could be of value to those that need it. They emailed me back and said that it doesn't matter that I grew up in the neighborhood and work in it, it's not where I currently LIVE so I have to change my account or they have to delete it. I'm very disappointed with this. I'm sad that Nextdoor wasn't willing to allow me to help those in my work neighborhood. I work at an apartment complex so it would have been really nice to try and find people homes here that may have been looking or if they need anything else.

Date of experience: April 6, 2017
Kentucky
4 reviews
129 helpful votes
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Useless
April 6, 2017

This is one useless little site. If you want biased (from friends and relatives) recommendations for local businesses, if you want to know all about the lost/found cats and dogs in the neighborhood or hear the constant whining about off-leash dogs and irresponsible dog owners that dont pick their dogs poop, if you want to provoke the ire of your neighbors by posting about issues of substance or exhibiting a sense of humor, then this is the site for you. Otherwise stay away because what will happen if you do post something thought-provoking is that you get reported by your good neighbors (that were never taught as children that tattletaling is bad) and you will get censored and banned from further posting. This is a site for little people that only care about little things, everyone else gets silenced pretty fast.

Date of experience: April 6, 2017
Arizona
3 reviews
26 helpful votes
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80% useless
April 5, 2017

I have been on Nextdoor almost since the beginning. I have periodically stopped the notifications finding most to be very redundant and frustrating to say the least. I like the concept; however, as with most public multi-group sites, there will always be the complainers, the defendants, the offenders, the Judges. Then came the business page... TOTALLY WORTHLESS AND EXTREMELY FRUSTRATING.!

Date of experience: April 5, 2017
Michigan
1 review
9 helpful votes
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Sorry ya'll are having such issues. It's proven to be a great tool for my communities! Never had to share contact list.
We are an Urban community & not paranoid, however, when occasional nefarious activity is spotted, we collectively & responsibly network to contain damage.

Date of experience: April 3, 2017
Missouri
1 review
25 helpful votes
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Marginal interest at service that purports to be non politics but in fact attracts fringe elements. The monitors add in fact can also driven tin hat people that harass anyone they wish, masters of theveiled threats and innuendo. Apparently they are allowed to pass out false legal advice and get away with it.
They allow privacy in asking and no one seems to care.

Date of experience: March 30, 2017
California
2 reviews
42 helpful votes
Follow Ashley W.
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The Nextdoor for my neighborhood is full of fear mongering nonsense. Everyone walking down the street is a potential home invader or robber that gets an URGENT ALERT or warning posted in the CRIME SECTION. So and so must be on drugs, stay away. God help you if you have guests over and they knock on the wrong door, an URGENT ALERT will be out about your guests that "someone strange is knocking on my door and potentially casing my house!" Complaints to admin go unanswered. If you disagree with someone, you are called "dangerous" to the neighborhood. It's not good. The app was supposed to curb racial profiling, but I have yet to see that. If anything, it shows you who your neighbors really are. If your a runner or an avid walker, be careful what you post on the app and just know that your neighbors have cameras everywhere. Nothing is private anymore and if you thought it was legal to go door to door to communicate, your wrong. Not according to the friendly neighbors on Nextdoor. They will call the police on you in an instant.

Date of experience: March 29, 2017
Florida
1 review
37 helpful votes
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I founded a community and was made a LEAD instantly. BUT, if you have anything good to post, anything to sell, anything that's worth mentioning in regards to donations or fund raisers or helping in any way for any cause, DON'T BOTHER BECOMING A MEMBER! CORPORATE NEXTDOOR will ALWAYS side with the ones who cause evil, who are instigators and trouble makers, and place blame COMPLETELY on the one who is doing good. I put up with a lot of BULL for over a year and nothing was ever resolved! After going back and forth with CORP ND, I finally had enough and left because they REFUSE to REMOVE PERMANENTLY those idiots who are so miserable and have no life and do nothing but sift through posts and report them because they are bored or don't agree with what's being posted.

Date of experience: March 29, 2017
Louisiana
1 review
58 helpful votes
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Nextdoor
March 27, 2017

Nextdoor is a scam to get information from you. The company is in Brazil. There is no return address on their mailings but it does have a "sent from" zip code stamped on top by the post office. The zip code is a Brazil zip code. Always research something before you join.

Date of experience: March 27, 2017
Colorado
1 review
31 helpful votes
Follow Loren K.
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I was enjoying being on a neighborhood informational sight until 1 person ruined it for so many. A LEAD sending women nasty, reprimanding private messages is way out of line, yet he continues to be the LEAD. I like the idea of NextDoor, but they need to clean house.

Date of experience: March 27, 2017
Colorado
2 reviews
33 helpful votes
Follow Diane M.
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My neighborhood uses Nextdoor and there is such an abuse of power by neighborhood LEAD's, they send bullying PM's to members when they disagree with them, they aren't helpful at all and our neighborhood LEAD has actually had the nerve to post that he will take down any post he doesn't like! He has bullied many people, men and women alike. He reports posts he doesn't agree with. This site is a joke and I for one plan to remove myself from it. It is not a neighborly site and frankly it's a waste of time to get all the junk that is emailed by our LEAD's. Our community is Sunset II in Littleton, CO and our LEAD is Simon Bogdansky. Watch out if your in our community, be wary of disagreeing with him or he'll report you & then send you nasty grams. Nextdoor actually sent me an email because I had posted about our LEAD. I had first tried to contact them, but their support email isn't good. Their email said I should go to my LEAD to discuss! Hahaha! Tried that route & got bullied. No thank you!

Date of experience: March 27, 2017
Louisiana
1 review
85 helpful votes
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Nothing should REQUIRE me to provide my contact / address book access in order to join.
This is not for me.

Date of experience: March 20, 2017
California
1 review
20 helpful votes
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Silly information.
March 19, 2017

Like fake sick children begging for money, the one Dr. Phil put on, they pretend they are sick to make you feel pity for their ploy, put a bald child on, then monies sent. Boat owners parking illegally and when one person reports them to the police, they scream angry words, waste of time.

Some of good though like lost cats and pets, tick alert.

Date of experience: March 19, 2017
Florida
1 review
44 helpful votes
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Big Scam! First red flag is return address - no actual street number and not even mailed from my state. The person listed as the sender does not own property in our county. Find a better use of your time.

Date of experience: March 18, 2017
GB
1 review
31 helpful votes
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I am appalled that Streetlife was taken over they certainly know how to kill a really good local site, but been in USA they have not ideas how the BRITISH people are Streetlife was a success web site, BRING IT BACK PROMTO! OR I AM LIKE MANY OTHERS WILL OR HAVE LEFT.
I ASK ONE QUESTION WHY TRY AND SPOIL A GOOD LOCAL WEBSITE?
In and around Grimsby / Cleethorpes posted by John W ( old streetlife member)

Date of experience: March 18, 2017
GB
1 review
24 helpful votes
Follow Donny L.
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This is so sad next door should perhaps be run much the same as streetlife was I have changed over to next door as I am not really worried about my location where I live I believed this is the main bugbear of the site people obviously thought this reason is too invasive to their thinking it is such a pity can your website be run like streetlife as it was such a more street neighbour friendly THIS IS FOR YOUR INFORMATION MEDIATORS before your site dies I don't want to stay away I just hope this site runs differently

Date of experience: March 17, 2017
GB
1 review
40 helpful votes
Follow L G.
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I live in the UK and liked Streetlife. When it was going to be taken over by Nextdoor I read a lot of negative reviews and decided NOT to transfer. Before Streetlife ended I closed my account because I didn't want Nextdoor to have access to my contact details and gave this as reason for closing my account. Nevertheless, Nextdoor are now sending me emails and addressing me by name to try to persuade me to sign up. They have no right to access my contact details against my specific wish. Dodgy company which does not accept that no means NO.

Date of experience: March 15, 2017
Washington
2 reviews
20 helpful votes
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I absolutely detest this website and the people who run it.

I was able to get a promotional discount for my neighborhood from Ring.com - $25 off.

Every time I posted they would take it down as spam.

I contacted the corporate office and explained that I was not in business and receiving no $ or product. I was trying to get more people to be able to afford a great security item that can be used to file a police report.

Instead of "looking into it" I was sent an e-mail telling me it was a very "spammy" sounding post and they did not want people to feel they were being spammed - BY 1 POST? Come on folks.

Worthless website filled with sniveling people with very small minds.

Date of experience: March 15, 2017
Michigan
1 review
52 helpful votes
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Should have read more before signing my information away, beware.no one should be able to get all that info and give it to others.

Date of experience: March 14, 2017
Mr N.
California
1 review
48 helpful votes
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They copy all your Facebook data, browser history and cookies, and more, and give it out to strangers without notification.

Date of experience: March 10, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
+386