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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Pennsylvania
1 review
20 helpful votes
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Scam
July 11, 2017

The 'hidden' agenda is to make money from good people. Only for sales people. Throw the postcard in the trash!

Date of experience: July 11, 2017
Oklahoma
1 review
21 helpful votes
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TRUST NOONE
July 11, 2017

I made a mistake by confirming my name and address to your little gang. Please do not try to access any of my personal information. I'm no youngster.

Date of experience: July 11, 2017
Maryland
1 review
11 helpful votes
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I loved their site before I placed my first ad to market my business. My ad got flagged because I had not registered. They told me to register. So I did. After that they suggested that I seek reviews from my clients to build my reputation. At that point I could no longer navigate their website. Every link lead back to my reputation page. I could not even read stories or look at ads from other neighbors. I contacted them on Facebook to let them know that I wanted to spend advertising dollars on their website. They never got back to me. They do NOT have a way to contact admin. STAY AWAY! These people are incompetent.

Date of experience: July 9, 2017
Kansas
4 reviews
19 helpful votes
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Signup Failure
July 7, 2017

Entered my Welcome code, zip and name and it said it didn't think that my name was a valid name and would not let me go any further with out contacting someone. Then the link just takes you to the contact page. Poor design, Poor interface. Looks like sign up is of poor design and does not work at times. After seeing all the bad reviews, perhaps i am better off not ever being able to signup

Date of experience: July 7, 2017
GB
1 review
9 helpful votes
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The sign up process is a real pain, and whatever device or browser I used, the log in page just kept looping.
Wanted to use the site as I work in community engagement, and Streetlife which was very good, had amalgamated with Next Door. However, bit worried about my personal details being on there, and I figured most people wouldn't bother to go through the sign in process anyway so I gave up.
Facebook groups are infinitely better.

Date of experience: July 4, 2017
Florida
1 review
6 helpful votes
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News feeds for one subject continue into other subjects continuing from the existing subject to continue when the subjects change in the same news feed, can go on for days and weeksbrought back to the top of the newsfeed with the old subjects and the conversations that change into other subjects going on and on and on repeating

Date of experience: July 2, 2017
Virginia
1 review
32 helpful votes
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Dangerous
July 2, 2017

We moved to a new state I was invited to this app was all about getting help in our new area. Yes I knew the app checked my address but had no idea the neighborhood could see it even on private they see you road which ours isn't that long so easy to find you!

Well some lady took what I said about worrying about kids playing in the road the wrong way I was saying I was scared bc cars didn't slow down she seemed off her rocker away but thought I said I wanted to run over the kids. So stupid but anyway she looked me up on Facebook took my pic from there posted a crazy story with my pic, name and address saying she was going to kill me all over her Facebook. She gave all my private info from this app out! Someone seen in and warned me is how I found out she then had others sending me awful messages needless to say the police got involved. Beware folks just because they life in your area doesn't mean they are good people. This app shouldn't list you road and if you don't fix private settings they show your number either way it also gives a little map to your front Door! Facebook is much safer app. Please be careful

Date of experience: July 2, 2017
California
1 review
20 helpful votes
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The moderators are petty and so are many of the neighbors who post on it. Most neighbors are not on it because of unprofessional and extremely bias actions of some self appointed leads. I am not sure how one becomes a lead but some are overtly petty. Don't bother unless you need drama.

Date of experience: June 29, 2017
California
1 review
20 helpful votes
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I have been an integral and huge contributor to Next Door. A person who was squatting in one of our rentals reported my name on the web site claiming it was fake. It was a nick name. I reported the problem but I am still disabled and she can do what she wants while she squats! No response!

Date of experience: June 26, 2017
California
3 reviews
37 helpful votes
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At first it was interesting to read about local wildlife sightings and events, but in general it is people selling their old crap or they've lost or found a dog. When a non-neighbor started attacking a local business, I tried to defend them but immediately got a bunch of emails from trolls. So to avoid getting that sort of spam, I opted out of the whole thing.

Date of experience: June 25, 2017
Delaware
1 review
35 helpful votes
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Don't Do It
June 25, 2017

This is the worst abuse of a contact list I've ever seen! Do not let this site into your contact list, they will spam everyone you have ever communicated with, non stop. Terrible!

Date of experience: June 25, 2017
Florida
1 review
15 helpful votes
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GENERALLY VERY GOOD
June 21, 2017

RECENTLY HAD A "MEMBER NEIGHBOR" CRITICIZE ME FOR USING U/C TYPE AND I EXPLAINED IT IS DUE TO MY ARMD. THE THEN CALLED ME A $#*!. I TRIED TO COMPLAIN ON THE SITE BUT TO NO AVAIL, WHEN I TRIED TO ENTER MY EMAIL ADDRESS, EVEN BEFORE TYPING IT IN, IT SAID IT WAS AN INVALID EMAIL ADDRESS. WHEN I CHECK THE NEIGHBOR LIST, THE INDIVIDUAL'S NAME DIDN'T APPEAR.

Date of experience: June 21, 2017
Indiana
1 review
34 helpful votes
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So political. So mean. Many folks get on just to bully. And even the "moderators" are bullies! There should be no such thing as monitors if they are opinionated like those in my neighborhood. If you don't agree with them, your out! Story of my life! Junk social media! Haven't a fakebook or anything else!
Sucks to be nice! Bullies see me coming...

Date of experience: June 20, 2017
California
1 review
35 helpful votes
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The nextdoor in my area is very heavily weighted with neo-con republican/freedom party members. "Make America Great Again" slogans fill many posts, and anyone who objects is reported and threatened with banning. People who tried to announce Town Hall meetings were threatened with banning and told that politics were forbidden. Obviously, that means "any politics that is not uber-conservative. Conservative politics are welcomed, rewarded, and applauded.

On top of that, the private message system is used in the most bullying fashion possible. I complained about our spotty electrical service and was lectured that power is a privilege, not a right (actually, it's a service for which we pay, neither a right nor a privilege... so odd). I had another person lecture me that linemen were risking their lives for me, how dare I complain, as if the electric company was a military service. I've heard of other members getting ethnic slurs and attacks in the private message system.

I have seen the most hideous personal and racial insults on there, right in the public forum. Anyone who is not white and republican is a criminal. It is often repeated that poor people deserve what they get because they're lazy. The cops are "too lax" about letting "the wrong sort" into certain neighborhoods.

It's a terrifying place. I'm assuming the company is run by neo-cons and white supremacists and they appoint their leads accordingly.

Date of experience: June 17, 2017
Illinois
1 review
27 helpful votes
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Not for me!
June 15, 2017

I work at a grooming salon and I'm constantly hearing about, nextdoor. We apparently have great comments from customers. I live about 10 minutes from my salon and because of there privacy law, I can't see what is being written about us. I think we should be able to see these comments!

Date of experience: June 15, 2017
Maryland
1 review
39 helpful votes
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I get many emails every day for next door Murray Hill. I have unsubscribed many times plus I no longer live in that area. I do not know what their problem is but I WANT TO UNSUBSCRIBE NOW! I am so tired of this nonsense that I will never join nor ever recommend NEXT DOOR. EVER

Date of experience: June 13, 2017
Texas
2 reviews
36 helpful votes
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I received an invitation to join Nextdoor, which claimed to be from my wife.
When I asked her about it, she said she had indeed accepted an invitation that appeared to be from someone in our neighborhood, but that when the Nextdoor web site asked if she wanted to invite friends, she checked NO.
The email I got said Debbie was inviting me to join, and even had a section at the bottom labeled, "Debbie's personal note:"
This is a complete violation, to imply that part of that message was a personal note from my wife, when in fact, she had nothing to do with it.
This seems shady at best. Very poor business practice.

Date of experience: June 12, 2017
California
1 review
32 helpful votes
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My experience with Nextdoor.com leads has been repeatedly a bad one, in the Ramona, CA area. Upon investigation I have discovered that Leads are not screened adequately. Anyone, including people with personal problems, could become a lead. Bullying, favoring some discussions over others, cutting off important discussions, unfair treatment, and profiting off being a Lead are just a few examples. Basically we are allowed to ask each other for help with finding a local business or with missing animals. Those are the safe topics. Anything off those is game for having one's wrist slapped. It is boring and like a dictatorship as a result.

Date of experience: June 10, 2017
Indiana
1 review
52 helpful votes
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Considered Joining
June 9, 2017

They ask too many personal questions to join. Credit card, phone number, etc? I"m opting not to join because of this.

Date of experience: June 9, 2017
Idaho
1 review
33 helpful votes
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Contol
June 6, 2017

We live in northern Idaho where gated communities are relatively new. In our community our HOA isn't good, and the person who Contol's our nextdoor app is very 'clickish'
And delete happy. He uses this forum as the main mode of running the hoa so that mailing important information can beeliminated. NOT THE PLACE OR WAY TO RUN A HOA as not everyone is on nextdoor or chooses to be

Date of experience: June 6, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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