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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
California
1 review
29 helpful votes
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I own a business
June 5, 2017

I own a business in the Tahoe Park area in Sacramento and most of the reviews and comments that people leave on Nextdoor are really hateful. A Man named Matthew DeVerioux (Colonial Manor) wrote three very hateful post about me and my store and how he was half owner of my coffee shop plaster fake information about me, and then I found out who my real people are. It's ok if you don't like me... I am very ok with that, but I don't post about your life and if I did it would be the truth...

And for that and Nextdoor letting this go on and on and telling me three weeks ago is to long ago to remove it? Ok what about the three days ago or the few hours ago? When will it end? And why does Matthew? Get to use a fake name? That is not his real name>>> (Matthew DeVerioux)

Date of experience: June 5, 2017
GB
1 review
19 helpful votes
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Originally found next door very useful then area changed to stamperland, I do not live in stamperland and area described as stamperland is not and very small - constantly being asked by nod to recruit as only 5 members

Date of experience: June 5, 2017
California
1 review
39 helpful votes
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This is the absolute worst site. It should be one that keeps neighbors informed about important neighborhood matters such as safety. Instead if allows for and provides a platform for those that enjoy spewing hate, slander and false facts; as is the case on all of social media. The problem here is that it alleges it has rules and conduct rules.
Complaints go unresolved. Stay clear

Date of experience: June 4, 2017
Texas
1 review
28 helpful votes
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Banned
June 1, 2017

I was just banned because the site allowed me to sign in with my Facebook account. Some man clearly wearing pantyhose reported me for not using my real name. How is this even possible when their site allowed me to sign in using my Facebook account? The guy who complained was White and I'm not.

Date of experience: June 1, 2017
Oklahoma
1 review
47 helpful votes
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NOT SAFE! I was skeptical at first to use this as a close neighborhood communication page for lost pets and such but learned that you cant keep your privacy on this site from anybody. This diffidently puts people at risk of bringing problems to your front door of your family home. Your information is then on the www for anyone anywhere to gather way to much info about you and use it however they want.

Date of experience: June 1, 2017
California
2 reviews
33 helpful votes
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NEXTDOOR Banned me from their site for exposing them for promoting people that have no contractors license at all and are performing duties that require a license such as installing new hardwired electrical appliances or building a new closet or adding lighting or plumbing. Handymen are only allowed to perform minor, casual, or inconsequential projects totaling less than $500 for the entire project. All electrical work is not inconsequential or minor or casual. Protect your family and assets by hiring a licensed insured contractor.

Date of experience: June 1, 2017
Florida
1 review
21 helpful votes
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When this first started it was great, now they have joined our senior community to 14 or more other neighborhoods all over town and most of our members cannot figure out how to restrict the others, which can be done, but you should have a say in who can be joined to your Next Door account before they are added in and not have all this drama to stop comments from across town. Impossible to reach live help. Now we are getting ads from businesses that we are not interested in. Many are dropping out because they do not want all these irrelevant comments dailyll

Date of experience: May 28, 2017
California
1 review
36 helpful votes
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After I realized how abusive people were and that now they knew where I lived I changed my name on there to my birth name because I was down right scared. The Nextdoor app people sent me an email letting me know that I was banned for changing my name. I changed the short version of my first name to the long version. I was asked to email them a copy of my photo ID, Passport, Utility Bill etc. I'm pretty sure they're attempting to gather my personal details. I bet we'll be hearing about something major with the app someday. Identity theft etc.

Date of experience: May 25, 2017
Washington
1 review
27 helpful votes
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I am new to Seattle and have a multiracial son. I joined next door and thought it was great until implicit and now explicit racism is popping up in threads about Police Community Meetings and Strangers in the Neighborhood. It is appalling. I feel like I am back in the Midwest.

Date of experience: May 19, 2017
Wyoming
1 review
38 helpful votes
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This website may have good intentions, but good intentions aren't enough. This sight is just a way to bully. If you have minor children and aren't fond of or agree with everyone in your neighborhood then stay away. If you do feel you are being bullied and get an invite; if you or your children's safety may be a concern; contact your children's school. They most likely have crisis intervention specialist who can connect with the police who have access to this website without giving up their real, full name and address and they can help protect you and your family. The support from the website in non existent so this is the safest route.

Date of experience: May 17, 2017
California
1 review
55 helpful votes
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I love Nextdoor. Thanks to Nextdoor, I know who the racists are in my neighborhood. I also know who has enough time on their hands to report all the "suspicious" people that happen to walk past their house during the course of the day. I never knew there were that many paranoid people living in such close proximity. If you report posts for racial profiling, which is strictly prohibited according to Nextdoor guidelines, the poster is notified. This does nothing but rally the racists who then like to gang up on the minority of nonracists. Thanks to Nextdoor, I also know which households "have a gun and aren't afraid to use it". I can't thank Nextdoor enough for empowering paranoid, gun toting racist with nothing better to do then stare out the window all day. If you are afraid of any person that happens to be in your neighborhood that does not have the same skin tone as you, this is the app for you.

Date of experience: May 16, 2017
Illinois
1 review
36 helpful votes
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I am getting spammed by Nextdoor.com. I replied to a spam by hitting the unsubscribe link. That link requires me to create an account before I can unsubscribe. Since I do not want Nextdoor.com to have my personal information, I am stuck with their spam. I wrote them an email and they refuse to unsubscribe me without making an account.

Date of experience: May 15, 2017
Alabama
1 review
29 helpful votes
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This is absolutely the worst app yet! It clearly states that there's no bashing and no slandering, but they continue to let this happen time and time again. I don't understand it, they are suppose to help you feel safe and help you with community issues, but really all this app does is cause drama. I've been threatened and bullied and I am tired of it. My neighbor behind me is the most abusive! I get it's okay to have an opinion, but there's a difference between an opinion and bashing. I've seen it for several months now, against people, mostly those who volunteer for the community. These people are being bashed for caring about their community. I've reported it but nothing helps. I have tried deleting the business page I personally set up because I am closing my business down, but have been told I cannot do that? I claimed the business and set up the page! I should be able to delete it. I give up on this app and the community I live in.

Date of experience: May 13, 2017
GB
1 review
18 helpful votes
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Since a big brown envelope changed hands pretty much overnight, Streetlife was no more. I used to get quite a bit of work from streetlife but since the changeover I rarely get notified of any work at all.
No search function on a website is beyond all rational thinking. In this day and age and they can't even be bothered to add such a simple function. After emailing them and getting a reply 4 days later, I was told that a search function was 'in their list of to dos' still nothing and this was months ago.
It asks for too much information about you which Is very obtrusive and generally a terrible 2d layout.
It's no wonder your ratings are so so poor.

Date of experience: May 11, 2017
California
1 review
21 helpful votes
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I liked the idea of this site, but immediately upon joining it, I found that the only things neighbors talked about are how they hate the idea that there is occasional a homeless guy at a park in the neighborhood, or to spread gossip about another neighbor.
That might not be nextdoor.com's fault directly, but the spam and badly designed site certainly are. The advertise that they "partner with over 500 police agencies", which apparently means you aren't allowed to ever question the police's use of force or anything else. The site has bad policies all around and I'll be happy when they go under.

Date of experience: May 10, 2017
Louisiana
2 reviews
17 helpful votes
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Since when does Nextdoor not allow neighbors to post "Immediate Release" information from the ACLU relevant to events happening in our community? Isn't civil rights a neighborhood's right to know?

I was attacked from so many for "trying to incite violence"... etc. I don't see how a Immediate Release report is considered inciting violence.

Date of experience: May 9, 2017
California
2 reviews
16 helpful votes
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Our leads claim you cannot have a discussion the Nextdoor policies on the main feed Anyone else have this?

Date of experience: May 8, 2017
Georgia
1 review
16 helpful votes
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It clearly states that there's no bashing and no slandering but they continue to let this happen time and time again. I don't understand it, they are suppose to help you feel safe and help you but really all this app does is cause drama. I get it's okay to have an opinion but there's a difference between an opinion and bashing. I've seen it for several weeks now, against people, companies. It's ridiculous I've reported it but nothing helps. I give up on this app and the community I live in.

Date of experience: May 8, 2017
Pennsylvania
1 review
12 helpful votes
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Everyone on this site promotes their business. People respond to request foe certain things. But this guy who i guess wife has a cleaning business as well. Flags my promotions inboxing me saying im posting spam. Now they have blocked me from posting or even replying. I thought this would be great for my business and i actually got a call and a cleaning with a great recommendation but now im blocked.

Date of experience: May 7, 2017
Virginia
1 review
32 helpful votes
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Nextdoor has no customer support. They remove posts that follow guidelines simply because someone else doesn't like it never listening or viewing both sides. It's suppose to be a place to share information but its more bullying and gossipers than anything else. Will not return - save your time.

Date of experience: May 6, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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