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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
California
1 review
29 helpful votes
Follow Michael D.
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I've been a part of this site for 4 years and every step of the way I've seen it's just a site for GROWN PEOPLE to use it to slander, complain, be bigots, racists, pretentious and mean to each other. There MIGHT be 15% that are actually OK but this site seems to cater to those with too much time on their hands or to air issues while other neighbors debate online about the most asinine things.

My final straw was when they suspended my account because a neighbor complained not about my conduct, not about anything valid but my name... yes you heard that right. A neighbor said I used my MIDDLE NAME instead of my first name so they reported me and the site actually listened and suspended my account!

No matter that I was one of the FEW who used it for good, they just suspended and told me I would have to provide paperwork to validate them restoring. At that point I said it's not worth the hassle if you're that inept. So they can keep this site that is basically Craigslist but you actually can see the people insult you.

Date of experience: July 31, 2017
California
2 reviews
38 helpful votes
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Our local Nextdoor was hijacked by a very well organized group with a political agenda. They bully anyone who disagreed with them and troll every post to add their hate filled messages. They used it as a platform to launch a recall campaign on our City Councilmember who was elected with 71% of the vote just 4 months earlier. The leads not only didn't moderate to stop this, but at least one was a key organizer. This is in complete violation of the Nextdoor code of ethics but complaints to the Nextdoor help line were ineffective. Sadly, I unsubscribed, losing the benefits of getting referrals and learning about community events - which is what I joined for.

Date of experience: July 30, 2017
Georgia
4 reviews
29 helpful votes
Follow Otis D.
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I've been on the app since April 2017. I've read a few of the postings in the past & one recently about a young man being mugged while jogging that made the local news here in Atlanta. Very unfortunate & being a victim many years ago of being mugged I definitley empathized with this family. While reading the postings from members on this incident there were some comments made that left a bad taste in my mouth about the description of one of the muggers. This particular assailant who happen to be non-white with locks was referred to looking like "Predator". I read further of some comments made of this assailant in regards of him looking like "Predator". The victims desciption from what I read was clearly creative & innocent I assume, but I was annoyed with the comments from ignorant bigots/racist having a field day with this comparison. Tonight I was reprimanded for posting too many "For Sale" listings (3) items to be exact. A novice & trying to maneuver my way thru the app. Shortly after posting my items I got an email stating that someone had reported that I had broken the rules that I was unaware of due to my own ignorance. I rectified the situation imediately & responded to the Lead Admin in my Old 4th Ward area of Atlanta, Ga. That I had removed the listings & deleted myself from the app. I find it to be stupidity & bigotry in its highest regards to threaten me about rules of postings while your members blatantly make offensive racial remarks of bigotry & racism. Thank God for other apps, so we don't have to subject ourselves to klans men humor. ~O Damo'n

Date of experience: July 28, 2017
Texas
1 review
25 helpful votes
Follow Rick B.
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Wish I could leave less than 1 star. I will be happy to provide the emails back and forth, anyways nextdoor is horrible, they will flag/ban/suspend your account if you do not comply with their crap. Someone posted pictures of the maiming of small rabbits and squirrels, I told them its illegal to shoot ANY kind of weapon in the neighborhood. Now my accounts disabled.
Whishy washy admins and leads, total crap. This site has brought more drama in the last 6 months than I've experienced in the other 21.5years of living here.

Date of experience: July 28, 2017
Texas
1 review
18 helpful votes
Follow Winston H.
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As soon as I finagled myself into becoming a Nextdoor.com "Lead" for my neighborhood, another member who I suspect was with the POA/HOA had me LOCKED OUT FROM POSTING when I titled my post "Misappropriation of Funds?" This also locks you out of joining any of the "Groups" that I KNOW my suspected member of the POA Board has organized.

Date of experience: July 28, 2017
California
1 review
19 helpful votes
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If you say anything against the communist run govt in california and people start to agree with you, they shut the thread down,,,, right now. You are only allowed to have left wing opinions on here. And then try to delete your personal info good luck on that

Date of experience: July 27, 2017
Texas
1 review
23 helpful votes
Follow F F.
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Operators of this app silence conservative views. Suspend accounts when your post does not align with left thinking. Fosters bullying. Leads are not vetted, they are random assignments and if you aren't in their click, they constantly report you. Worst site ever. The creator has a felony hit and run on his record. Pretty neighborly behavior, right? Anyone know how this site makes money? If it's advertisers, anyone know who? It's high time we all start emailing them with the truth about what they are supporting. A bunch of bigoted, leftist, snowflakes who have no care in the world for the safety and happiness of neighbors.

Date of experience: July 26, 2017
Texas
1 review
16 helpful votes
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What joke
July 26, 2017

This is such a joke it a place that you can talk s. T about your neighbors and they let it happen even when it not true I see a law suit coming

Date of experience: July 26, 2017
California
1 review
15 helpful votes
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What a joke!
July 23, 2017

I joined the site a little less than 6 months ago. At first, I thought it was a more neighborhood focused Craigslist. Half the posts are about lost pets and sales, ok, whatever, why not have people helping each other out to get pets home.

The other half of the posts are a joke. Every other day I see people taking pictures of MINORS (the last one was maybe 10!) riding bicycles. Their crime? "Casing out the neighborhood" for thievery apparently, the only evidence being that A) the kid in the picture is black and B) wasn't wearing a backpack, therefore surely up to crime. Are you kidding me? Since when do we take pictures of kids riding bikes on the street simply because they don't have a backpack on, during summer vacation AND a Saturday no less? It was immediately obvious the backpack was just an excuse for profiling the poor kid because he wasn't white.

This is just one example, but the comments are sickening and the leads are just as racist as those making racist comments. Someone goes on a rant about 1 in 5 Mexican women being "decent" and not shopping cart thieves, and the post gets flagged... and allowed to continue. The racists thank each other for their racism and the leads either look the other way, or get this: PARTICIPATE IN THE RACISM.

What a joke. After 6 months of this, the negatives outweigh the benefits. For every nice story about someone taking in a lost dog and reuniting it with the family, there are about 6 posts where the comments are basically people being racist, others calling them out on it, then people claiming that they're being "bullied" because others are "too sensitive." Too sensitive to outright racism? Apparently NextDoor is the place to be if you want to really see the ugliness in your neighbors, dutifully encouraged and promoted by the so-called "neighborhood leads"!

Date of experience: July 23, 2017
California
3 reviews
17 helpful votes
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Fascist
July 22, 2017

This is a fascist organization (can't use the word "illegal") masquerading as a neighborhood digital meet up. Steer clear.

Date of experience: July 22, 2017
California
1 review
12 helpful votes
Follow Marty L.
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The "leads" lead you to believe that they are fair and unbiased. And Nextdoor leads you to believe that your privacy is paramount. When a neighbor joins, the request gets sent to a "lead" to verify if that person is really in the neighborhood. The leads are picked arbitrarily. If you are not part of that lead's clique on Nextdoor, your posts are all flagged as inappropriate and they gang up on you. Besides the rest of the bigoted and racists posts (all of this coming from people who consider themselves part of an extremely left leaning neighborhood of "tolerance"), everything else is nothing but drama. If I wanted to read drama, I'd just log onto TMZ or Facebook. At least that's entertaining

Date of experience: July 22, 2017
Colorado
1 review
12 helpful votes
Follow Beverly C.
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A Mommie, who encountered someone with schizophrenia was freaking out and threatening to call the police.The gentrification in my neighborhood is rampant. It is a city neighborhood but it seems there is little tolerance for diversity. I was kicked off for posting about a community that tolerates people, who are different. Kicked off by Nextdoor, based in what was once the most tolerant city in the US. Go figure. I won't be back. I am even tolerant of the people moving in; just wish they would try and fit into the community.

Date of experience: July 22, 2017
Arizona
1 review
8 helpful votes
Follow Jim V.
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I found the site useful for a few things like yard sale notifications, neighborhood clean up projects and critter sightings. But there are so many people writing nasty public comments, adding pointless notes about lost dogs, indulging in "thread creep" and perhaps most troubling: alarming neighbors about "suspicious people" riding bicycles that it started to feel like a spy site. Disclosure: I was deleted after apparently failing to recruit another person... who happened to be myself with a separate email address.

Date of experience: July 20, 2017
Florida
1 review
25 helpful votes
Follow Holly K.
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Been a member since 2014 when everyone was doing it... I havn't used until yesterday someone told me to log in--there was over 24 comments from my neighbor that I was a drug dealing-cat killing-disgrace,, etc
Apparently this has been going on for over a year... I spoke up
Now the lead has me blocked I cant say anything--I cant message anyone
Seems to me this site is only for one sided bs of people hating

Date of experience: July 19, 2017
Illinois
1 review
10 helpful votes
Follow David B.
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Someone used my name promoting Nextdoor which was unauthorized use of my name spread through the neighborhoodsame I'm extremely frustrated and unhappy

Date of experience: July 19, 2017
California
1 review
17 helpful votes
Follow Susan R.
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****Delete your Next-door App****

Hey people I know you use the Nextdoor app and we all feel itis great tool. But one thing that people are not paying attention to is that your full address is listed right below your picture or a neighbor can click on the map and see your location. The Nextdoor app loves to tell you that you are safe because these are your what we call Neighbors. The thing is the Nextdoor app has no idea how crazy some neighbors can be hence my neighbor across the street!

A neighbor was on there complaining about someone setting off a firework in front of their house and running. I pointed out the fact that the person that was complaining had their address appearing in their profile and with two clicks if someone wanted to find them they could just to annoy them with the fireworks.

So a day or so later I get an email from the Nextdoor app saying that they have disabled my profile because it is been brought to their attention that the name of private person was not real. So fast forward two emails in, they still want to profess it is a safe place and our neighbors are safe and the profile was still disabled. It is not safe until there are better privacy restrictions preventing the ability to see your address or the map where you are located even if you don't show your full address. Reason being if you have a crazy neighbor and you are the only one on that block and you make a post, someone can click on the map and put two and two together and realize that you are the one on that block. In all reality the Nextdoor app did me a favor and just showed me how much control they want to have but don't realize how much danger they put the users at. They are getting such bad reviews every single day for that simple fact.

Date of experience: July 18, 2017
California
2 reviews
25 helpful votes
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Don't support ND
July 18, 2017

Next Door is absolutely the WORST thing. That has ever happened to to our HOA of 4,700 members. They remove post that do not agree with their thinking. It is controlled by one faction. They remove posts that they do not agree with. They are biased and are protected by corporate ND. If you criticize a lead or a moderator, you are gone! ND has no social conscience! They are a disgrace.
Posted by a member of the Oakmont Village Assoc., Santa Rosa, CA

Date of experience: July 18, 2017
Arkansas
1 review
8 helpful votes
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Horrible HQ
July 18, 2017

I created the neighboorhood and was not automatically granted lead... however it was an option until someone joined prior to me having my profile complete and assigned themselves. Very rude neighbor comments causing a huge neighborhood issue... unforrunately it is counter productive as our lead does nothing and when complaining to Next door they won't assign a new lead. So, like all other social media, we left!

Date of experience: July 18, 2017
California
1 review
2 helpful votes
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I am frustrated
July 17, 2017

I cannot read the messages people send me to private I am thinking to close my account and open it again, I am so frustrated that there is no way to communicate and nothing seem to work to fix the problem.

Date of experience: July 17, 2017
Minnesota
1 review
14 helpful votes
Follow Anonymous A.
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The guidelines are regularly abused, and admins are worthless. Our building started a site as a forum for building issues, then the person who started it decided to delete comments that went against her agenda. She would be reported and it got so bad she was removed.

Once a new LEAD was in place they brought in another who started the same favoritism. We complained again and were told to start a "sub group" to discuss building issues, even though that was the point of the original group formation. After a year of building that up one of the LEADS in a snit deleted the group and a years worth of comments by dozens of owners explaining the history of the place.

Now back to the main page and if anyone points out that the current HOA Board is acting contrary to publicly available information from the city (i. E the law), that post is removed, and when complaining to nextdoor admins they just say, "Well, start a sub group." It's worthless as anyone can report a post if they don't like it, even if it's just repeating information from the city, and it's removed.

Worse than worthless!

Date of experience: July 15, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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