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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Iowa
1 review
21 helpful votes
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Invasion of privacy
August 29, 2017

Basically an invasion of privacy and making neighbors be vigilantes by telling on others. How many fights did it cause so far?

Date of experience: August 29, 2017
New Jersey
1 review
21 helpful votes
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Good Idea gone bad...
August 28, 2017

It could be a great tool and I guess for some it may even be helpful but there are people on the site that are leads... in charge of monitoring the site... if you only have one lead it's difficult to keep the threads on topic and it gets nasty and sometimes vicious. One lead actually private messaged me to taunt me about a stalker and called another woman fat... he's still the lead the site didn't think this was enough to remove him... they told me he was warned... I wouldn't join didn't get anything out of it.

Date of experience: August 28, 2017
Arizona
1 review
8 helpful votes
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Don't ever move!
August 28, 2017

Nothing but problems when I moved. In addition to the problems of linking my business with a different email address. After getting the linking resolved, I moved and can't access the business page at all, no matter what browser I use. I can only access my personal page with Chrome, Opera browser keeps taking me to the business page that is stuck in a loop asking to claim the business, then saying it's already claimed. Can't switch between accounts in Chrome, the option is not there.
Customer service is entirely through email and it takes days to accomplish anything. It's truly a love-hate relationship with this app because I do get a lot of business through it!

Date of experience: August 28, 2017
Missouri
1 review
34 helpful votes
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This site is insane
August 25, 2017

Again any site that wants your friends contact list and information is up to no good. I was going to join but will not join now because I refuse to give any site or app access to my friends/contact list.

Date of experience: August 25, 2017
California
1 review
25 helpful votes
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I go by T. L. Lastname and my account was deactivated b cuz they said I didn't use my real name Tamra L. Lastname.
They didn't notify me nor I did not violate their policy terms.

"Not allowed:
Using initials or an abbreviated version of your LAST NAME is always prohibited

Noteable exceptions:
We recognize that some people are primarily known by something other than their given first name:
It would be acceptable for the catcher of the San Francisco Giants to use the name "Buster Posey" rather than Gerald Posey, the name on his birth certificate.
It would be acceptable for the football player "J. J. Watt" to use his initials as his first name, since that is how he introduces himself."

I bought my house 18 years ago and already know my neighbors. This app is a hysterical. Don't waste your time.

Date of experience: August 24, 2017
Texas
6 reviews
8 helpful votes
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Nextdoor App
August 23, 2017

I absolutely love Nextdoor.com. This is a great idea for neighbors that live in the same vicinity to get to know each other. It's frustrating to read so many negative complaints on here about Nextdoor. People need to understand that Nextdoor is a private company and has a set of guidelines that we all agree to when we join. It's really very simple to follow their guidelines and treat each other with kindness. I have been a member and Lead for 6 years and started 3 neighborhoods and have never been suspended or disciplined for anything because I treat all members with respect. I, like many others, spend lots of time on the site and find it very enjoyable.

Date of experience: August 22, 2017
California
1 review
35 helpful votes
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Beware
August 19, 2017

Any site that asked you for your friend's contact list before you can complete the registration process is an invasion of privacy. Despite they calm you can control who you want to share your status. The moment you agreed they already full your list from your webmail account. Don't do it!

Date of experience: August 19, 2017
Pennsylvania
1 review
47 helpful votes
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Your actual photo, displayed next to your actual name and actual address.

Followed by your announcement that you're going on vacation. Might as well put out a "Break-in wanted" sign on your front porch.

Enjoy saving the whales? Your anti-whale neighbors will now not only know who to gang up on, the radical zealots of their faction will know exactly where you sleep at night.

Have a nosey neighbor already? Congratulations. Now you have dozens and they now have the ability to file collaborative and false reports against you to the authorities.

Are you a minority of any kind? Are you a Christian? A Muslim? A Jew? Slightly darker or lighter of skin than some of your neighbors? Perhaps it would be easier to paint a target on your forehead or pin a "kick me" sign to your back, since you're basically letting any and all bigots close enough to throw rocks at you know your precise location by joining this network.

Are you a member the NRA? Have a few extra lbs you can't seem to lose, a lisp, tattoos, a bald spot, unatractive children, wear mom jeans, a too-flashy umbrella? Welcome to the wonderful world of profiling, harassment and shaming with a smattering of hate crime on the side.

Not to mention that Uncle Sam can now know your every move, in case he decides he wants us all to work 92 hours a week in his factories for a bag of rice ( Howdy, Chairman Mao!).

This entire concept is absolutely insane and by it's very nature, populated by idiots. Not once, not ever.

Date of experience: August 19, 2017
Minnesota
1 review
2 helpful votes
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Love to compliment the work by Nick, and Clinton. Did a fabulous job with my house and will have them out next spring to clean again. Highly recommend!

Date of experience: August 17, 2017
California
1 review
34 helpful votes
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Biased organization
August 15, 2017

Just a budding version of East German Stasi ruled by left wing liberals that ban anyone with a opposing view. Unfortunately it brings out the insularity of your neighbors in some cases. The Leads act as judge and jury, truly not a democratic process organization.

Date of experience: August 15, 2017
California
1 review
29 helpful votes
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Horrible
August 12, 2017

Got on site. Was reported with in a week. Bad business. Never again. Will never use this site again. Was referred by a neighbor

Date of experience: August 12, 2017
Texas
4 reviews
33 helpful votes
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When I joined Nextdoor it was mainly letting you know who your neighbors were and if you needed help with something you could post it on Nextdoor asking your neighbors if they could help and you would get several responses from others willing to help without expecting anything. Now your post for help would get buried by all they garage sale or for sale postings. Some people don't know how to add multiple photos to a sales listing, so they create 5 listings for 5 different items. I used to feel safe with Nextdoor but not anymore.

Date of experience: August 10, 2017
California
1 review
17 helpful votes
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Sherri A - I agree
August 9, 2017

It sounds like, with your comments, we may well be living in the same neighborhood. My complaint fits yours to a T. A few people are truly disgusting on this site.

Date of experience: August 9, 2017
Philippines
1 review
38 helpful votes
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Next Door is being used to shame and bully a widowed woman living alone. Her "neighbors" are using ND to organize, meet and plan against her. ND published her picture and address. After allowing the post with picture and address to stay for 4 days the Lead finally agreed to remove the picture, but not the address. There seems to be no way to stop this tkype of posting.

Date of experience: August 8, 2017
California
4 reviews
40 helpful votes
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I was "invited" by someone to join NextDoor and looking at their web site and the information they request and make available to anybody was frightening, I can't believe a web site created for STALKERS and for IDENTITY THEFT exists and, even worse, I can't believe that something around 175,000 people, according to the web site's claims, actually gave these $#*!ing people their private information.

Utterly amazing.

Date of experience: August 7, 2017
Texas
2 reviews
26 helpful votes
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The "nextdoor" site in our community ran quite informative for a couple of years. Recently it has become nothing more than a free garage sale/Craig's list type of site. All I see on there now is a continuous barrage of for sale/rent items, but nothing dealing with the safety/security/connection of our neighborhoods.

Date of experience: August 7, 2017
Minnesota
1 review
11 helpful votes
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Outside advetising
August 4, 2017

Pretty sad that now posts from other outside advertising is showing up which takes away from the local small business.

Date of experience: August 4, 2017
Minnesota
1 review
28 helpful votes
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Dont do this!
August 3, 2017

JUST ANOTHER WAY FOR PEOPLE TO KNOW WHERE YOU ARE LOCATED, NO THANK YO U! I GOT THE INVITE IN MY MAILBOX TODAY! THEN IT STARTS ASKING FOR YOUR ADDRESS AND STUFF NO WAY NO THANK YOU I DONT NEED ANYONE KNOWING WHERE I LIVE~!

Date of experience: August 3, 2017
GB
1 review
48 helpful votes
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After I accepted an invitation, I discovered that my Next Door group is not my little neighbourhood but a very large area. I keep trying to UNSUBSCRIBE but the site won't let me... keeps telling me my email address is not on their records, but multiple notifications keep being sent to that same email address every day! Total crap.

Date of experience: August 1, 2017
California
1 review
14 helpful votes
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I feel bad for these other folks. Our Next Door is used properly. Posts included lost cats, helpful hints from our police department and street repair announcements. I love it and we never have bully's posting. I was even able to hire a part time person for my company through this medium. This is a great asset if used properly.

Date of experience: July 31, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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