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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Texas
1 review
25 helpful votes
Follow H B.
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This site, like a trashy tabloid thrives on ugly mean spirited commentary, profiling and trashing people. They have a biasis toward Post that generate traffic and will delete basic information. They should be sued on a regular basis. Dont fall into this trap

Date of experience: October 20, 2017
Pennsylvania
1 review
21 helpful votes
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Lying Liars
October 20, 2017

I am on our local political committee and have an address list for everyone in my township. There is NO "Neal Roberts" on my road. Glad I never took the last steps to sign up. BTW we have a Facebook group for our local area, where the admins can see who's who, and we know each other. This Nextdoor is a bogus site.

Date of experience: October 20, 2017
California
1 review
20 helpful votes
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Biased and Unfair
October 17, 2017

This company has favorites among it's members. And will edit 'comments' to favor certain members. And to discriminate against others. Then they pull the 'comments' so that you don't have evidence against them to support their treatment of you. A TOTALLY biased site.

Date of experience: October 17, 2017
California
1 review
15 helpful votes
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After I told the people on the app which I had helped numerous times and told them how great our hood is, I was banned for political stances and not for guidelines while the people threatening violence on me remain

Date of experience: October 17, 2017
California
1 review
15 helpful votes
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I read both positive and negative reviews, but I cannot comment on these.

I can comment on the site's "sign-up" process/policy, which was a miserable failure for me. It was WAY to personal and WAY over the line in the information they requested/demanded. In attempting to sign up {failed} I also found the "marketing" practices discouraging, out of date and NOT within the norm of on-line practices.

I was attempting to sign up to offer an extremely positive view of a tradesman I retained who is signed up with the site. But I as mentioned the sign up failed.

This is my review and as they say, "first impressions" are everything, in building expectations and establising image.

Date of experience: October 13, 2017
Virginia
1 review
13 helpful votes
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Misleading Mailer
October 12, 2017

My mailer says "... Neighbor". Really? And, then the mailer has a person's name from a street in my neighborhood as if that person knows me, which they don't, and as if that is enough to entice me to join!

This is not what my neighborhood needs.

Date of experience: October 12, 2017
David S.
Kansas
1 review
14 helpful votes
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Nothing like getting mass email invitations to join a neighborhood group 1800 miles from my house...on a business email account.

Date of experience: October 11, 2017
California
1 review
1 helpful vote
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I am not a frequent user but my wife is. This is how we were able to stay in touch with neighbors during the Santa Rosa fires. It was fantastic to get local instant updates after our neighborhood was evacuated.

Date of experience: October 11, 2017
Texas
2 reviews
22 helpful votes
Follow Carolyn R.
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Whenever anyone makes a suggestion on our local Nextdoor website, there are always people who don't read all the content and assume they can attack the writer. They base their attacks on the premise that no one can tell them what to do and a "request" or "suggestion" is read by them as a demand for compliance. They throw random accusations at the writer blaming them for not being considerate of others. They have a "holier than thou" attitude and when one person attacks, you find more and more of these "good" people jumping in to throw blows especially when they haven't even bothered to read the initial post. The more you find out how awful your neighbors can be, the more you want to move away from your neighborhood. Nextdoor creates as much animosity as comments on Facebook, but you know that these commenters live nearby, so it's worse.

Nextdoor is also a forum for people who are just basically busybodies, all they post about is seeing someones pet out (sometimes pets are out and come back in), hearing a noise, seeing the police go by, having someone knock on their door, anything that crosses their mind becomes a post. Why encourage chatter, why read posts from people who live a mile away, but can't tell you in the post where they even are.

Date of experience: October 9, 2017
California
1 review
14 helpful votes
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NEXTDOOR monitors and blocks cyberbullies from using their public posting venue.

But, NEXTDOOR instead, leaves a wide open unmonitored venue for cyberbully posters via their semi secret posting venue called "private message".

Any member with cyberbully tendencies can post the worst demeaning insulting message against any other member without risk of being banned because these
Private messages are NOT monitored.

So you can be victimized by a private message from cyberbully and you have virtually no recourse. You are left with a choice of fighting back verbaly or just swallowing your pride and pretend it never happened. The cyberbully can continue victimizing
Because the lead does nothing to ban or punish that particular cyberbully. My lead told me some hocus pocus about cutting and pasting the message and mailing that to him. "cut and paste"? Sounds nerd mumbo jumbo to we seniors. Its actual elder abuse and NEXTDOOR gives a digital yawn.

Bring in Government to build a righteous fire under the NEXTDOOR greed heads.
Please, everyone demand NEXTDOOR Stop enabling cyberbullies from abusing seniors.

Date of experience: October 7, 2017
California
1 review
14 helpful votes
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People who make friends with their "Lead" can get away with Murder! I hate the way it's run, some people get suspended for minor infractions, while "friend's" of Leads keep over-posting and using foul language, and NOTHING happens to them! Ridiculous!

Date of experience: October 6, 2017
Minnesota
1 review
18 helpful votes
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Leads are awful!
October 6, 2017

Lead is terrible! Knows a certain person of the neighborhood and gives special treatment when they should be banned! Lots of neighbors are going to delete this app including me if not resolved soon!

Date of experience: October 6, 2017
California
1 review
17 helpful votes
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App. Leads awful
October 6, 2017

Leads are friends and bully others and nothing done! Email corporate Nextdoor and no reply as what's going it complaint?

Date of experience: October 6, 2017
Florida
1 review
24 helpful votes
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I just read other reviews and realized I'm not alone with my experience with Next Door. It is true people are bullies, and get away with it because their friends monitor the local areas. I had my emails hacked out due to the position of one of the leaders. I wanted them so I could file a restraining order against some of the residents who were cursing and threatening me. One thing I agree with about this app though is that it reflects who your neighbors are and given what I experienced up there, I realize I am not in a very safe area and I'm going to look for a new place.

Date of experience: October 5, 2017
Maryland
1 review
25 helpful votes
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NextDoor is run by Liberals, not Conservatives. There is no moderation at all. Cyber bullies lurk and viciously attack those whose speech they want to silence. If you post anything critical about anything or anyone and don't say "the sun is shining and the birds are singing" in the liberal pc utopia, you will be attacked, and your comments or entire thread will be deleted. Plus you will get a totally canned response from NextDoor. All of their responses always have the same wording. It's like robots send out the responses. I would not recommend this site to anyone. My advice to all is to stay away from NextDoor. It divides neighbors and pits them against each other. The NextDoor support staff is totally immature and irresponsible and incompetent, and they don't care.

Date of experience: October 5, 2017
Nebraska
4 reviews
34 helpful votes
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Where to start? I was on my local Nextdoor board for a couple years and found it helpful. Ever since mid 2016 the atmosphere on there has been poisonous. Some other reviewer called it a playground for Trump supporters, boy is that right! I am seeing posts with titles that look like something you'd see on Storm front. One helpful lady made a post with the title 'Black man screaming F**k White People at our house'. The F word was spelled out in the title. Mods refused to change it. Others just as bad. I've received nasty personal messages ridiculing me, Most of this stuff started in the election campaign and has just kept up. This board does nothing to foster a community spirit. Moderation is non existent. Report someone and more likely you'll get in trouble.

I get so tired of reading about lost pets then finding out they were not tagged or licensed and allowed to run all over the place. Tired of complaints about thefts from parked cars left unlocked; of cars being stolen that were parked with the keys in them.

I should add that I have seen comments on here from folks in places like CA and MA saying this is a left wing site. I dispute that; I think it is more a matter of whomever is in the majority in a given area applying bullying methods to stifle someone they disagree with. My area is deeply 'Red' politically, I got caught up in an argument about another member who kept having her yard sign stolen/trashed; it was one of those 'Celebrate Diversity' ones. I simply cited my own experience of having political signs trashed in my yard (for a 'Liberal' candidate). The mod contacted me a day later, I was getting threats implying violence toward myself and my family for being a 'Commie'.

Unless you enjoy feuding with neighbors stay away.

Date of experience: October 5, 2017
California
1 review
22 helpful votes
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This is a Trump regime website. I would not even recommend this nasty website to my worst enemy! TERRIBLE!

Date of experience: October 4, 2017
Texas
1 review
21 helpful votes
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Nextdoor.com allows bullies and hyper-sensitive loons to hijack the threads, flagging every post of each person who offends them for no reason other than breathing, while allowing their rants and hurtful tirades to remain. The 'guidelines' are enforced at the random whims of whoever sits on the nextdoor throne that day. It truly is the idiocy of the inmates running the asylum. Protest it by contacting them and they will send these identical, canned responses proving they haven't even read your complaints and don't sure as hell don't care to address them. They are either out to lunch or just frickin' don't care. It's made our neighborhood communication a freaking nightmare.

Date of experience: October 3, 2017
Texas
1 review
20 helpful votes
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Extreme right political groups in our community have made Nextdoor part of their strategy. They have strategically taken over lead positions. They post misinformation and they turn on anyone who disagrees, even civilly, with ad hominem attacks. The group has a beef with apartments being built in our neighborhood, and as a result they've posted announcements of public meetings on Nextdoor with instructions on how to post so that apartment dwellers can't see the announcements. Disgusting. I love the concept of Nextdoor and I'm not sure how the company should fight back. But I've deleted my account because it became so intolerable.

Date of experience: October 1, 2017
Washington
14 reviews
23 helpful votes
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Nextdoor allows a few bullies to consistently run a muck and harass and bully everyone from neighbors who discuss issues that have nothing to do with the bullier to elderly people. They do little to nothing to resolve the issues and you end up with part of the community in contention with the other part. Their management system pits neighbors against each other.

Date of experience: September 29, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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