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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Ohio
1 review
15 helpful votes
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Nextdoor Rushmore
November 15, 2017

I thought this might be a pretty cool thing to join, so I did. Within 1/2 hour, I received a text message that somebody was assigned by their boss to collect 100 emails, and that they would call me tomorrow. I blocked the number and thought this was pretty shady. I fear now I may get robbed. Be very wary.

Date of experience: November 15, 2017
California
1 review
17 helpful votes
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Censorship
November 15, 2017

Ive posted or commented on everything from dog sitters to plumbers and even local crime and once I posted my opinion on an original post, that was political in nature on how congress might affect our state, I stated my thoughts on our states burdensome taxes and someone reported me and just like that, My comment was in violation of being on a soapbox forget the 20 comments prior to mine what kind of neighbors cant hear an opinion? Not any neighbors I care to converse with so good riddance to them, and Nextdoor

Date of experience: November 15, 2017
Wisconsin
27 reviews
157 helpful votes
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It could be so great, but it's so not. Posts by people wanting to sell their crap: oils, cookies, massages, etc. are not banned. Complaints to them about this were ignored.
And, as someone else indicated below, because they have local yokels running the show, I've often seen that people with opposing viewpoints to those LYs (a certain church, for example) are offensively bullied onsite -- over and over, without recourse.
People are better off starting a group on Facebook or Reddit.
This site is deceptive and poorly run.
The cat catcher post below breaks my heart. That should tell you everything you need to know about this garbage site.

Date of experience: November 14, 2017
California
1 review
19 helpful votes
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There is a person in the neighborhood who has been ticketed for illegally trapping cats and disposing of them who knows where. This person trapped their neighbors pet cat, was informed that the cat was a domestic pet, and the cat is now missing along with all the free roaming cats in that neighborhood. The cat trapper admitted their actions to the police and a police case has been filed.

As neighbors, we are all obviously concerned; we remember the Cambrian Cat Killer http://www.newsweek.com/san-jose-cats-******* all too well. Yet, as the neighborhood rallied to try to find the missing cat who was a service animal to an autistic little girl, Nextdoor saw fit to not only ban the woman whose cat is missing but also delete every single thread related to helping canvass and find the cat.

Joining together to FIND the cat was how I was expecting to use Nextdoor. Watching people get banned for stating facts and matters of public record is NOT.

I cannot recommend this app.

Date of experience: November 12, 2017
Missouri
1 review
13 helpful votes
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Why do I need to import my friends' info to join? They do not live in my current neighborhood. They are in another state. I wouldn't want anyone giving my info out, and I respect their privacy as well.

And why are the reviews so low for the site?

Date of experience: November 11, 2017
New York
1 review
18 helpful votes
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On paper, nextdoor seems like a great idea, and even their posting guidelines look great. However, they rely on community moderation by "Community Leads", those users with high participation and lots of thanks from other users. Basically it means that the community hive-mind just reinforces itself and pushes anyone with a slightly differing opinion out. Reporting posts and comments that are blatantly against the Nextdoor terms of service often gets you nowhere. There seems to be no moderation at the top level.

Date of experience: November 9, 2017
California
1 review
15 helpful votes
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They are trying to move school districts even though I paid mello roos for the school they are now going to try to take away from my kid. I voiced that this is unfair and evidently that goes against the views of the communist owner of the company and I got banned.

Date of experience: November 6, 2017
Texas
1 review
10 helpful votes
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You mention meneighbor.com as a possible alternative to NextDoor. Went online and read meneighbor. Coms privacy policy - They collect your personal information and monitor you just as NextDoor does. Its all scary turning over permission to any entity to invade ones contacts, email, personal information and activities. Why do they want it? To sell to anyone willing to pay is bad enough, but there could be even worse reasons. I will keep looking for an app that doesnt do these things, but it will probably will be a subscription/pay for service site, but thats ok. Nothing is free and Id rather pay for a neighborhood service that is not personally invasive and that isnt really in business to data mine my personal information and sell it - or worse.

Date of experience: November 5, 2017
California
1 review
13 helpful votes
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First it hacked my email and could have stole all my contacts Facebook messages and God knows what else. Also if your not invited your not invited. If people really wanted to interact on a personal basis they would smile wave say hi. Things that normal humans do. Also makes community take a militant approach towards neighbors they have suspicions about. Acting more like the police department than normal people. Don't use it! They'll bypass permissions on your phone and hack your email if nothing else

Date of experience: November 5, 2017
Texas
1 review
11 helpful votes
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Next door is useless
November 5, 2017

To give power of censorship and deleting comments to just anyone is useless. Leads, whom we dont ever know, have the ability to navigate their own ways with their own agenda, deleting peoples posts and comments. USELESS! You cant express a concern you have with neighbors and if you do, you get deleted. Nothing ever gets resolved on these sites when it comes to issues because the so called leads get their feelings hurt and delete posts and comments instead of letting people work out the issues. And who picks these leads? No one knows! I hate Facebook but I hate this site more. One star is too good of a review.

Date of experience: November 5, 2017
Georgia
1 review
13 helpful votes
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Censoring heaven
November 3, 2017

Next door allows elected officials to be leads & censor comments from citizens that do not ageee with their political agenda. Its a joke.

Date of experience: November 3, 2017
Texas
1 review
14 helpful votes
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I had an issue this social media giant yesterday and e-mailed *******@nextdoor.com and *******@nextdoor.com and specifically asked them to reply to acknowledge receipt of my e-mail or call me.

Never heard from eother one of them.
Don't waste your time on this site.

Date of experience: November 2, 2017
Washington
1 review
16 helpful votes
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This app is fine for small, very friendly neighborhoods where everybody knows each other and behaves respectfully. However, this is rarely the case. Next-door expects their neighborhood leads, who have their own agendas, to monitor what goes on with in their neighborhood feeds. Often times, this is like asking the fox to guard the henhouse. Next-door needs to develop an algorithm such as what Facebook uses to weed out things such as hate speech, pornography, etc. Additionally, if they are going to continue to have neighborhood leads monitor the news feeds, there should be at least an online training for the leads and the leads should have their actions monitored somehow by Nextdoor. As it stands now, leads are running amok. They allow their friends to break the rules without consequences and they report people who are not breaking the rules on a regular basis. One last item The advertising is getting way out of control. Everyone knows they'll have to pay for the app somehow, but flooding in our neighborhood feed with highly paid advertisements is not going to maintain their membership.

Date of experience: November 1, 2017
Florida
1 review
2 helpful votes
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This is my first experience with Servair, and I would recommend this company to my friends or anyone who asks me if I know of a good heat & air company. The service tech, Tony Adorante, was a real gem. He was courteous, knew his business, was efficient and offered suggestions. I'm a 72-year-old single woman and new to the area, so I didn't know who to call. Servair was recommended, and was assured that I could trust them to do a good job. After my experience, I now know why the company is talked about in such a positive manner.

Date of experience: November 1, 2017
California
1 review
14 helpful votes
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I have found this company Nextdoor very intrusive with Ads and unreliable for oversight in content. It's too bad Nextdoor has been bought by corporations that pay advertisements rather than focus on small businesses and actual neighborhood run services.

Date of experience: November 1, 2017
North Carolina
3 reviews
20 helpful votes
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Next Door should be shut down. This site, which should have been a great way for neighbors to interact on a polite, social basis has turned into a toxic vehicle allowing cyberbullying (against the law), uncivil and inflammatory discourse. Overposting is the norm. Some posters have hijacked the site so that anyone who disagrees and dares to post an opposite opinion, are met with a barrage of stinging, sometimes hateful counterattacks. The site should bear the warning, "USE WITH CAUTION".

Date of experience: October 29, 2017
California
2 reviews
34 helpful votes
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This isn't web 1.0 - it's Orwell-style where people report each other if they dislike someone else's opinion. So all the interesting people have mysteriously vanished, and it's just full of biddies and people trying to sell their antique envelope collections. Plus their CEO sounds like a real p. O. s. What an utter failure of a website.

Date of experience: October 27, 2017
Texas
1 review
19 helpful votes
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If your views are different than the leads/ admins in your area or they dislike you or you post a reply they dont like then you open yourself up for not just social media bullying but they also have your address and make threats. And there is no way to report them without them knowing. Very unsafe!

Date of experience: October 25, 2017
Nebraska
3 reviews
19 helpful votes
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They tell you to sign up to find out what's going on in your neighborhood. They don't tell you that your personal info (name & address) is made available to not just people in your neighborhood, but people from every neighborhood! They don't even need your address to find out who you are. All they need to do is click on a house on the map and they'll be able to immediately see your name & address.

Another crock of crap is if you want to look at recent activity posts, good luck since all neighborhoods are grouped together. I don't care what's happening in a neighborhood miles away!

Date of experience: October 25, 2017
California
1 review
25 helpful votes
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One of our neighborhood leads posted a warning about a "nazi" meeting in our neighborhood, and warned everyone to stay away. It turns out is was a "get out the vote" rally put on by a local conservative group. After alerting Nextdoor of the issue, I was told that post was not in violation of any of their policies. This disgusting, ANTIFA behavior has no place on a neighborhood website. Steer clear of NextDoor.com.

Date of experience: October 20, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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