business logo of Nextdoor

NextdoorReviews 3,043

2.0
How would you rate Nextdoor?
grey star
grey star
grey star
grey star
grey star

Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
California
2 reviews
16 helpful votes
Follow Janice S.
Unfollow Janice S.
Send Message
Share Review
Report Review

Censoring/Discrimination
December 14, 2017

I was a member of nextdoor.com for over a year and half. I moved and wanted to change my neighborhood. All of a sudden, I am "bared" from the site. They pick and choose who they want and as stated in the reviews "Black list" people. I did nothing wrong. It was very rare that I would make a comment. I used the site to keep up with what was going on in the neighborhood. Don't bother with this site, stick to Facebook.

Date of experience: December 14, 2017
Florida
5 reviews
19 helpful votes
Follow Jim C.
Unfollow Jim C.
Send Message
Share Review
Report Review

I seem to ditto what a lot of people say about Next Door. Don't dare dissent any of the "leads" or be removed.

It's a dumpster fire that will probably burn forever in the wasteland of the internet in the polluted form of social media.

Date of experience: December 11, 2017
California
1 review
22 helpful votes
Follow W R.
Unfollow W R.
Send Message
Share Review
Report Review

They stifle free speech!
December 7, 2017

I was on Nextdoor for a long time, then I made the mistake of speaking up about a petition someone was trying to get people to sign. He was spreading false information regarding the issue the petition was for and so I spoke up and gave him facts.
The people who didnt agree with me reported me as allegedly not using my real name. So next door kicked me off.
Did they think I was not using my real name because they were trying to come find me? Were they just being jerks and tried to silence me?
Either way... nextdoor just shut me down and now I have no voice. I was being civil and staying in the guidelines of the site, but nextdoor just let them have the last word by believing their claim. Now they want me to jump thru a bunch of hoops to get back on.
Screw that!
DO NOT SIGN UP FOR SITES THAT DO THIS!
Now, not only am I not able to use this resource, but I fear for my safety!

Date of experience: December 7, 2017
Maryland
1 review
24 helpful votes
Follow WF C.
Unfollow WF C.
Send Message
Share Review
Report Review

On 12/2 I reported a cofounder lead of the group I belonged to. The person was publicly shaming a member, was using profanity in multiple comments, etc. Later in the day I heard back from a support team member thanking me for the report, and informing me the matter had been dealt with. I think to myself GREAT now I and the other group members can get back to our respectful discussion.
But that is not to be 12 minutes later I receive another email from a different support member. She was informing me my account was temporarily disabled due to my name which they claim violates their policy. My name I use is WF Christy, my first and middle initials, been doing so for over 40 years. I click on the link for their name policy in the email and right there as clear as day it states initials may be used if that is how you are known to others, introduce yourself, etc. I responded to their emails, the same day 12/2. Today is 12/6 my nextdoor account is still locked I have NOT received any response from support.
I can only assume that because I reported a co founder lead of the group, I have been blocked from nextdoor.

Date of experience: December 6, 2017
GB
1 review
2 helpful votes
Follow Francesca B.
Unfollow Francesca B.
Send Message
Share Review
Report Review

Great for our community
December 5, 2017

I think you can black list people or next door can take them off the site if they are acting bad.

Found it very useful thus far for everything.

Date of experience: December 5, 2017
Colorado
2 reviews
26 helpful votes
Follow Sheilah D.
Unfollow Sheilah D.
Send Message
Share Review
Report Review

At first, it was nice. I used Nextdoor to report found animals and try to find owners. We have a new neighbor who is a bully (points guns at people for parking on the street), lets his dog cry all hours of the night, and his yard is filthy.

He and his wife have used Nextdoor to literally harass people out of the area. I had one neighbor evicted by the city after this couple literally found people to harass them on Nextdoor. Apparently, now it's my turn. I'm being told to move. After 20 years in my house and many years as a community activist, it is NOT going to happen.

I'll stop posting on this site and hope it dies a nice quiet death. As for the neighbor, I'm going to stop deleting the crap I catch him doing on video so I have it for the police.

Date of experience: December 2, 2017
California
1 review
12 helpful votes
Follow Frank F.
Unfollow Frank F.
Send Message
Share Review
Report Review

This is intrusive garbage
November 27, 2017

I signed up now people keep getting constant frequent emails to be my emergency contact. My other email address gets them too and. This malware app will not let me unsubscribe

Date of experience: November 27, 2017
Texas
1 review
9 helpful votes
Follow Deborah M.
Unfollow Deborah M.
Send Message
Share Review
Report Review

This site is great for recommendations and finding lost pets. Post Harvey flooding? Great for resources! Not so great? Posting without a problem for months about trying to get the city to move to low glare LED street lights instead of the ones causing people to have to move out of their front bedrooms or pull over due to migraine headaches, getting lots of support, a suggestion to start a petition from a realtor, lots of signatures from Nextdoor neighbors, no complaints, and then after losing the fight in our area, seven months later doing one final post of a video of another community to show what good lighting looks like so it could be sent to other neighborhoods who could still benefit. In fact, many cities had made the same change. THIS is what got me kicked off of Nextdoor. A perfect stranger was dismayed and wrote me to ask if I knew my post had been deleted. The idea of this site is wonderful, but it is only as good as its leadership.

Date of experience: November 25, 2017
Florida
1 review
19 helpful votes
Follow BoB C.
Unfollow BoB C.
Send Message
Share Review
Report Review

Stay away not worth it.
November 25, 2017

Next door leads ask for my driver license, the answer is NO.
Leads deletes messages, you speak the truth and leads don't like it... they protect the wrong individuals.

Date of experience: November 25, 2017
Florida
2 reviews
4 helpful votes
Follow Lois D.
Unfollow Lois D.
Send Message
Share Review
Report Review

I like Nextdoor
November 26, 2017

Nextdoor helps neighbors connect to each other. Also, you get emails about local events happening in your neighborhood!

Date of experience: November 25, 2017
California
2 reviews
158 helpful votes
Follow Kathleen F.
Unfollow Kathleen F.
Send Message
Share Review
Report Review

Sometimes we have to learn a valuable lesson
November 24, 2017
Updated review

I realize Nextdoor is a private entity but they need to listen to the people who write in and make complaints. I signed back up with Nextdoor and for a long time things were going so well until a neighbor posted an article about Nextdoor. Com. I simply stated what happened to me with regards to a gentleman in another community. It's the people that are the problem and especially when you have different personalities, different political views, age plays a part and people who just enjoy being bullies. I did finally leave as did a couple of others I know. There is no respect for the seniors. I got called an "Old White Hag Lady" by a man who lives a couple of blocks over from us whose African American. I was shocked. I can't tell you how many times I was called a racist - I have always believe that people who throw around that word are the real racists... I know I am not.

Our community is very diverse and I love that about where we live. I don't want to live in a community with people who look just like me. I grew up in a community like that in the 50's and 60's. I love diversity. It's good to learn from each other especially where food and music is involved. I am saddened by the way I was treated. I did not deserve it. I say today that I have left for good but you never know. I just want people to be very careful. Don't take on your attackers - go straight to Nextdoor.com with complaints. There was a gal at the headquarters who was very sweet to me. I appreciated all her help. Proceed cautiously because in the end- it's NOT Nextdoor to blame, it's the people who use it.

I did not want people to think I blamed Nextdoor because I don't. It's a shame that during these trying times we can't all get along.

Date of experience: November 24, 2017

Don't sign up!
August 13, 2015
Previous review

I believe I have written a review here before just can't remember. Nextdoor for my community is full of people who are scared to death to say anything for fear of being banned - there are bullies on this site and if they dislike you - watch out. It's also very political. I agree with that. In my community you do not dare mention you are Conservative. The progressives and left run the show. No doubt about it. There is MUCH disrespect for the senior citizens like myself who are just truthful. I was banned tonight because I actually tried to help a neighbor who was being assaulted in the street by some big man. I called Law Enforcement or I should say my husband did. It was traumatic to watch this man get our neighbor in a headlock. We did a welfare check the next day to see if she was ok. She filed a report against this guy but I actually got banned over this... I am in shock. Totally in shock. I told Nextdoor please permanently ban me. LOL Yesterday I got ganged up on by two residents as they misunderstood my post and started calling me a racist - that I was in cahootz with the LEADS. Yea right... there is only one that likes me because we are in same age bracket. The others are young whipper snappers. Ha! It's too political - too divisive and I really do not think the people at Nextdoor.com know what they are doing actually. (San Francisco based). Stay away. I hear George Tenet- Ex CIA Director is a sponsor/backer of Nextdoor.

Don't bring this to your neighborhoods. Use spot.com for crime and create a Facebook page for missing animals etc.:-) Seriously... there are some dangerous people in some neighborhoods. Stay uninvolved. Get to know people on your block. Join your Neighborhood Watch program... Good luck.

Date of experience: August 13, 2015
South Carolina
2 reviews
19 helpful votes
Follow Karen O.
Unfollow Karen O.
Send Message
Share Review
Report Review

Scam
November 24, 2017

Got an invite in the mail today after moving into our new home. To get an account, the site wanted things like DL# or your CC#. Do they think we're crazy!

Date of experience: November 24, 2017
California
1 review
15 helpful votes
Follow Ken S.
Unfollow Ken S.
Send Message
Share Review
Report Review

Nextdoor uses "leads" to supposedly police the site. How they pick their leads is a secret except to those that have used the app and found how "leads" weld their little bit of censorship power. This site will never become anything except a nicer Craigslist. Far too many scams and you do not know who lives in your community or not. A perfect site for those that want to pick and choose where and when to burglar homes of absent owners. Pictures posted are so bad one cant tell if a girl, boy or animal is the perpetrator.The proper use of English is also missing on this site. I have seen better use of words and punctuation in a first graders essay. Most people are so far out there in "reporting" that there have been pictures posted of a "suspicious" person walking in one's neighborhood doing absolutely nothing but walking. A great site for those that like to espouse their expertise of nothing and do nothing but $#*!, moan and complain and still do nothing about simple issues. You cannot count on anything posted on the Nextdoor site to be legitimate or correct. Stay off of this site unless you want to become a victim of all the crimes these idiots claim to have knowledge of. I have no idea how the majority of people that use this site made it past puberty.The sooner this site loses its funding the better for all.

Date of experience: November 24, 2017
Indiana
18 reviews
44 helpful votes
Follow Patti D.
Unfollow Patti D.
Send Message
Share Review
Report Review

They don't want you to really know whats next door. They want only good things that make you feel safe like you live in a bubble and not next door or down the street from a drug dealer. Say something people don't like and they kick you out no explanation to kiss poor black people. The poor and black don't even use their stupid racist towards whites service. Mostly white people wanting free stuff or plumbers they can find on better reputable websites. Didnt even send me a card when i moved even though i asked for one. A complete joke for areas that have rich and poor. The rich dont want to know the truth they live among bad people yet they know it just dont remind them

Date of experience: November 23, 2017
Oregon
1 review
4 helpful votes
Follow Tim V.
Unfollow Tim V.
Send Message
Share Review
Report Review

I love Nextdoor because in this busy society it is the best way to get to know my neighbors. All of my neighbors. The ones that I appreciate for their neighborly advice and community support, and the ones I don't appreciate so much. Like the ones that are rude, don't take care of their property and attempt to drag other people down. That said, I know who they are because of Nextdoor! It's also a great place to learn about police, fire, and weather emergencies, traffic reports, other community news and events. Some of our neighbors even post good deals on grocery items at some of our local grocery stores.:-) I sold our old dryer on Nextdoor and didn't pay anything to do it. There are so many good reasons to use Nextdoor.

Date of experience: November 22, 2017
Alabama
1 review
14 helpful votes
Follow Marc L.
Unfollow Marc L.
Send Message
Share Review
Report Review

Next Door Sucks
November 21, 2017

This little bunch of Nazis likes to kick members off or put them in limited mode. I've been in limited mode for over 2 yrs. All I can do is read not post, not thank, not a damn thing! A start up worth millions by millennials! I would make a statement in a post & find out it was flagged or worse some little prick writing his thoughts about me, etc. w/o sending a PM. When I saw this dudes words I sent him a PM explaining the best way to tell a neighbor something is a PM. I could paste his many responses back & forth but will not have enough room. Not only him but several others who like to show their assses making public slanders to me. At first I thought the app was ok but when you have nasty $#*! neighbors that have never met me, keep yakking their jaws about what a little man I am, on the way up to whoop my $#*! you old man, etc. Only thing good is, I'm able to read about all the B&Es that are going on day & night. 2 weeks ago one of the known MOPES was cruising my street while I was leaving. I can't post to any hoods that he is out, asked 2 girls walking to put it on ND for me & they didn't do crap. We don't just have our little area, but have so many neighborhoods on, it is nuts. It has turned into a big crock of "FOR SALE items cluttering up the place. I could write more but I think you will get my drift. I have asked several times for my privileges back & all I get is a copy of the guide lines. I'm not going to get down on my knees & beg them. Even if I could post, I would not give ND but 2 stars. If crime was not rampant, I would get the hell off this app!

Marc Lerner

Date of experience: November 21, 2017
California
1 review
9 helpful votes
Follow Brittney W.
Unfollow Brittney W.
Send Message
Share Review
Report Review

I signed up thinking i could use it as a tool to look at upcoming local events. Ummm... Wrong! I live in a town where a bunch of subdivisions are around and it ended up being worse than facebook. People posting complaints, opinions, and uneducated arumentative statements about thier neighbors. It was like a live version of Young and the Restless!

Date of experience: November 21, 2017
Pennsylvania
1 review
13 helpful votes
Follow Joan D.
Unfollow Joan D.
Send Message
Share Review
Report Review

Received a notice that a family member had used me as an emergency backup number. In order for that to happen I had to 'join'. After asking for my physical location and other information they then immediately selected 65 of my 'neighbors' to send post cards to in my name. Everything about this site is misleading. I immediately unsubscribed.

Date of experience: November 19, 2017
Texas
3 reviews
17 helpful votes
Follow Debra L.
Unfollow Debra L.
Send Message
Share Review
Report Review

Big Brother & Sister!
November 16, 2017

I finally deleted my account as there are way too many who obviously have nothing better to do. Tried to make some money by walking/boarding dogs and the minute I posted regarding services, they slapped my hand. Funny how when others kids post about mowing grass, etc., they stay on the site for months! Donna B - you are so right!

Date of experience: November 16, 2017
California
2 reviews
20 helpful votes
Follow Joel D.
Unfollow Joel D.
Send Message
Share Review
Report Review

Absolute horror!
November 16, 2017

Don't you dare to report and post an insulting message that a "neighbor" sent you cowardly "in private" on this crappy and useless website; they will deactivate your account and ask you to comply with some of the strangest guidelines. Many of my friends warned me not to join this site and I should have listened. It doesn't help that, according to Wikipedia, the site has been accused of racial profiling on numerous accounts. Stay away. By the way, their CEO in 2014 was involved in a hit-and-run... Talk about promoting neighborliness... Go figure.

Date of experience: November 16, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
+386