Next Deal Shop Reviews Summary
Next Deal Shop has a rating of 3.1 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Deal Shop most frequently mention solar lights, bird bath and quick delivery. Next Deal Shop ranks 13th among Discount Shopping sites.
Ordered on 28 of April have had nothing from this company sent them a email they told me to be patient when it said 3-10 days wish I had read the reviews before i ordered 18days so far
Can someone tell me is this another FB company from china? The prices look to cheep to be from the USA
Hello John,
We are not a "FB company" We are a legitimate company, that ships products to our customers.
We are honest about what we do and where we are based. All this information can be easily found on our website.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!
I ordered 3 motion sensor lights. Two did not work. One worked briefly and then failed. Next deal sent me 2 replacements. Both were faulty.
I attempted to get my money back but a Doris claimed a warranty was 60 days. The company is awful and the products are complete junk. Beware of this company.
Hello Robin,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!
I ordered some cute LED path lights from them based on other reviews. How wrong I was. The items did not work as expected, and the RMA required I ship them back to China not there US address. The lights total $110 and the shipping was $52. They do not reimburse for shipping. Tried to work it out with customer service- nope. Never. Ever again. Beware.
Dear Katherin,
Thank you for your comments, we are truly sorry to hear about your experience, however if you could send us an email to info@nextdealshop.com our customer service team will be assisting you and following up with your case, if you need further information related to our return policy, please do not hesitate to visit our website. We provide to our customer options, if the product is faulty customer can send us a video proof so that we can proceed with a replacement for free, for return policy, we still need the product back so that we will be able to refund to our customers, our return policy is up to 60 days, in addition, we are able to offer you a store credit for the return shipping fee as we shown in our website.
We have information related to our company, we are not a U. S company, bwe are an international company with different warehouse, however we do not have a warehouse in U. S therefore we still need our customer to follow our policy that all the returns need to be in the same address which is an address from our China warehouse, if you need further information please visit our website at the link below:
https://www.nextdealshop.eu/pages/cancellation-return-refund
Please keep updating with our customer service team so that we will be able to assist you as soon as possible.
I would recommend nextdealshop to everyone, amazing service and quality, absolutely in love with my dress. Sizing perfect too
Dear Su,
Thank you for the review.
We truly appreciate for your positive comment from our customer service, we will keep the standard and will always be consistent on delivering the best experience for our customers, We truly hope that you are satisfy with our service and products as well.
We are looking forward for your next purchase and if you need further assistant, please do not hesitate to contact us!
Shipping was fast and product is a 10. I have reordered 4 more for boating season. Prices went down to make it afordable to purchase as well. I wouldn't pay $40.00 for them. But they work great. I have not had any issues with shipping. Usually about 2 weeks.
Hello Christina,
Thank you for your review,
With your feedback it mean a lot to us so that we will be able to know that we are on the right track, we truly hope that you are enjoying your shopping experience with us =) However if you need any assistance we are always here to assist you!
Ordered a few weeks ago, still not heard anything, not even been given a shipping date or even if it's been shipped yet, have been charged for this also... so not happy with the service so far
Hello Wendy,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!
This company must get audit by consumer relations for selling a very poor product! I purchased an LED outdoor light. It never worked from the day I've received it. Contacted them so many times. They asked my to send them a video and pictures wich I did twice. They never replied back and they never returned my money.
This company must be shut down as I discovered all the positive reviews about their product is fake!
Hello Pjay,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!
I had a query recently and this was handled by a lady named Doris. I am not to clever on computers yet Doris helped me all the way. Following up issues I could not sort out. She was amazing and nothing was to much trouble for her. She is such an asset to your company. I will not hesitate to make further purchases from you with the back-up I received it made me feel most comfortable. Thank you so much and a big thank you to Doris, Kindest regards. Llew
Dear Ellie,
Thank you for the review.
We truly appreciate for your positive comment from our customer service, we will keep the standard and will always be consistent on delivering the best experience for our customers, We truly hope that you are satisfy with our service and products as well.
We are looking forward for your next purchase and if you need further assistant, please do not hesitate to contact us!
I ordered two sets of twig lights on Jan 7th and they never been delivered and I have been charged for them! I emailed them and their response was the same everytime... please be patient. Well my patience has just ran out! I told them that I will refuse the order if and when it is delivery. I was told do not refuse it and they gave me at least 7 steps that I have to do to cancel it. This is the worse company I have ever dealt with! Never again
Hello Helen,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!
Purchase arrived from UK but I was advised by the customer service the return had to be made to China@ my own expense which cost me £12.50! I also had paid for delivery for goods that were nothing like advertised! Disgusted with this Company! I would choose rating of minus 0 if possible!
Hello Linda,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!
I got my product before christmas, just as they told me, and i got surprise with the quality, very good materials, and the solar powered feature really save me!
Dear John,
Thank you so much for your positive feedback.
We look forward to seeing you again on our website.
Remote Control Flying Fish... I purchased this for my grandson for Christmas. We received it but was missing the tail fin and had 2 remotes. I tried calling their customer service phone line but could not get connected. I opened a Dispute on Jan. 3 and still have not heard from the company to fix my problem. I think the workmanship is terrible and not worth the money. It says when you purchase something are dissatisfied you can return it. I can't get anyone to respond back to me so I can return this for a FULL REFUND. Terrible customer service.
Hello Sandy,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!
Ordered a present for my grandson December 17th 8 to 14 days for delivery still not here and it's January 4th their voicemail is bogus never picks up and when they do pick up the voicemail is so unprofessional they got me for $23.99 scamming b******. Enjoy my money you fux. Wish I would have read these reviews before placing this order I ordered the constellation light for my grandsons bedroom. Damn shame the world is going to s***. Enjoy my money
Hello Michelle,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!
Everything ships from China even though they don't tell you that up front. They LIE about their ETA dates & will NOT refund your money if you don't receive your items. I've waited over a month now & still haven't received my items. They sent me a tracking ## but wouldn't tell me who the shipper was so I couldn't even track it. Now they won't even respond to me. They said my stuff would be here by XMas (ordered 12-2) it's now 1 month later & NOTHING!
Hello Katie,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!
We saw advertised a photo of 6 Solar Flame Lites, a price of $117.99 with a line through it and listed for $39.99 plus a small shipping charge. Processed our order and after almost 2 weeks came a box containing one(1) solar light. Queried Next Deal Shop and was told that the price was for only 1 lite. Amazon and others have them for, pending on supplier; two to four for the same price as what I thought they were advertising as "Black Friday" pricing. Now they won't reply as to how to return item for a credit. We now realize why we deal with Amazon instead of companies as this. Stay away from this company.
Hi Edwin,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can also not confirm any price or charge you mentioned.
However, if you would like to return something to us, please visit the following page on our website:
https://www.nextdealshop.com/pages/refund-policy
Our customer service can offer our full support in this case.
I bought 3 strings of snowfall led lights. I hooked them all together then plugged them in. They wouldn't light. When I unplugged them one of the plug spades fell off. I put one of the other plugs on and they still didn't light. I tried plugging just one string and it worked. When I plugged the other two into it, it quit. I unplugged the last string and it still wouldn't work. I tried switching the polarity of the string plug by rotating it 180 degrees. It worked. I plugged the final string in and it quit again. I switched the polarity and they all worked. There were no markings denoting polarity on the plugs. If I wasn't used to working with electricity I probably wouldn't have thought of switching polarity. They need to mark the terminals + and -.
Hi Ralph!
Thank you very much for this review.
This really helps us to make improvements to the products we sell.
I'll be sure to pass this along to our product team who is in direct contact with the factory.
We hope after installing them successfully, you are enjoying your lights!
We'd love to see you again on our website ;)
We purchased the LED Solar-Powered Fairy Lights. They worked for about a week then quit. I messaged the company. They asked for a video of the lights NOT working. The notion was bizarre and seemed so ridiculous that I put off taking the video. I finally took the video and sent it. Because it was beyond their stated 60 days, they told me too bad. I know other companies that would have honored their customer over their return rules. Reading other reviews, I'm sure even if I had sent it within the 60 days, I wouldn't have received complete satisfaction for having purchased this poor quality product. I would guess most of the items sold at NextDealShop are sub-par products. Luckily I'm learning my lesson that sometimes it's better to pay a little more and buy from a good company.
Dear Michelle,
Thank you for your review.
We are very sorry to read about this, and want to ensure a satisfactory conclusion for your case.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
As you reached out to us within your warranty period, we want to honor the warranty and replace your item.
To do this we need you to send us a private message here on sitejabber with your order information.
We look forward to receiving your order info, and supporting you in this case.
The lights I ordered have been working great outside in -15 temperatures. They certainly don't look like much when they're off but are beautiful when on. I haven't tried to timer mode yet.
Dear David,
Thank you so much for your positive feedback.
We look forward to seeing you again on our website.
Do not purchase any products from this company. I purchased three sets of Solar fairy lights from this firm.
One set failed after two weeks. They asked me to video the product so that they could ascertain what the fault was and send it to them. I suggested that videoing a sealed Black box would not be helpful. After informing them of my consumer rights they sent me a Return Merchandise Authorisation form with a cut out address label addressed to GuangDong in China. The return was to be at my expense. They know this will not happen for a £20 refund. Give Next Deal Shop a wide birth.
Dear Michael,
Thank you for your review, we take these things seriously.
We would normally request proof of a defective item before offering a replacement or refund.
If you could provide us with your order information in a private message, we can assist you further.
From the business
At Next Deal Shop, we pride ourselves on the following principles: Product Quality - All products sourced directly from manufacturers and are thoroughly tested. Discounted Prices - By sourcing direct, we cut out all middlemen costs to get you the...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Paulette,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!