Netflix Reviews Summary
The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
Nothing better than being able to stream my favourite movies and shows so easily, well worth the money!
Sometimes the choice can be a little 'limited', but if you have a taste for some huge films, and some from less-known directors, actors, and don't mind subtitles every now and then, Netflix is a goldmine!
The 'Netflix orignal' series are taking off, and it's not even crappy, low budget shows, they are awesome! Well worth the watch if you haven't already.
Not enough good movie on there. Netflix needs to put the blade movies on there. And better scary movies. All they have are stuff that's not scary, and also needs to put all the jeepers creepers on there to. Even the new on that will be coming out. Like goddammit guys why the $#*! can't u put it on the site. I shouldn't have to go throw the DVD by mail bull$#*!... So plz fix this the Netflix world would be better for me.
I love Netflix: I use both the streaming on DVD services and have been relatively satisfied with both. My only complaint is that it is impossible to see ALL of the new titles that are available. I realize that they are trying to help, but their algorithm is only guessing at what you might like based on what you've already watched. Well, the problem with that is if a title I want isn't shown then I don't even KNOW that I could have watched it. I have to go to other websites every month in order to find out what they are actually going to be offering, and to know in advance what is going to be taken off. These websites aren't always accurate, but that's better than not knowing at all. Believe me, I've complained about this over and over and so far nothing has changed. And like others say, thanks to this practice, viewers are all too frequently presented with the same titles over and over--even titles that you've already watched (and rated) and THAT is annoying. Still, I find plenty to watch and am getting my money's worth. It's just that I shouldn't have to go to OTHER websites to find out which titles I want to watch.
I love netflix and use it like everyday but the norwegian one doesn't have as much as the other ones and that sucks
Love Netflix, the original content is great, I just wish producers would stop pulling streaming licences from them. Copyright laws are bull$#*!
The price is reasonable if it went up any more id leave, you may get a new movie once every 3 months added its really unfair, also American Netflix offers so much more than uk. The horror genre is just poor most of the films in all genres are rubbish b rated movies, I'm not overly impressed really, they give the illusion like there's alot to choose from but 90% of what I watch I give up with because I am bored to tears. This company just takes the micky.
Couldn't live without my movies and if needed their 24 tech support their always there and solve your problems always. I highly recommend Netflex!
Movies been lagging a bit for me lately, fix it and il give you guys 5 stars.
Netflix has great customer service. Great shows, and streaming is good.
Less than $10 a month and I can watch tons of tv series and movies. Plus my kids are entertained at home and on the go. Great value
My family uses Roku and we watch alot of Netflix. They show the most recent releases plus a variety of classics. There is a variety of movies for everyone in your household.
I found them very good. I love to watch my favorite shows over here. Great work Netflix
I JUST HAD AN ISSUE WITH MY NETFLIX THAT I LOVE... I HAD A LIVE CHAT WITH THIS GUY NAME BEN HANDS DOWN BEST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED IN MY LIFE HE WAS QUICK EFFICIENT AND KIND AND TO BE HONEST I HAVE BEEN WITH NETFLIX A LONG TIME AND I HAVE TO SAY IT MUST BE AN ENJOYABLE PLACE TO WORK CAUSE EVERY BODY IS IN A GOOD MOOD WHEN YOU CALL... ABSOLUTELY THE BEST THEY REALLY VALUE THEIR CUSTOMERS... GIVE ME WHAT EVER THEY HAVE IN THEIR COFFEE LBS I LOVE THEM
Love the site but wish they would start offering more of their "disc only" library for streaming.
I don't normally watch much tv but now I have Netflix I'm becoming a binger and watching 3 episodes in a row. So far so good.
I love the new Netflix party button available on chrome. It lets me and my long distance boyfriend be able to watch and hear movies properly. The only thing I would change is the amount of new movies to old movies. We need new content not movies weve seen ten years ago
About the business
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members